# NS Heating and Plumbing

NS Heating and Plumbing is a plumber in Smethwick. Rated 4.3/5 from 15 public reviews across 2 review sources. This is the MyTrustedTraders public-evidence profile for this trader, with independent reviews, credentials and registry data from named public sources, no ads, and no paid placement.

No Trust Score yet: not enough public evidence held to score this business.

4 reviews in the last 12 months, in line with their long-term review pace of about 3 a year.

## Public review evidence (by source)
| Source | Average rating | Reviews |
| --- | --- | --- |
| Checkatrade | 4.0/5 | 11 |
| TrustATrader | 5.0/5 | 4 |

_Per-source review counts may overlap. They need not sum to the 15 cross-checked total above._

Most recent review: 7 months ago.

## What customers consistently say
_Recurring strength themes from this trader's own reviews, each with a verbatim quote:_
- **Clear communication** (Quoted from 2 reviews): "He checked what the problem was, then carefully explained to me what he could do to fix it and the price he would charge before proceeding." · TrustATrader, 7 Jan 2026

## What customers consistently praise
_Themes mentioned across this trader's own public reviews:_
- Professional (mentioned in 50% of reviews we've read)
- Friendly & polite (mentioned in 33% of reviews we've read)

## In customers' own words
_Verbatim quotes from this trader's public reviews, each attributed to its source:_
> "Simon was polite and professional throughout the time he worked on our plumbing. He checked what the problem was, then carefully explained to me what he could do to fix it and the price he would charge before proceeding. He kept me updated throughout the job, he worked cleanly and thoroughly checked the work was acceptable before leaving. Highly recommended!"
> Source: Helen (5.0, via TrustATrader)

> "Simon was very professional from start to finish. He fitted us in around his very busy schedule as we only had limited dates the work could be done around other contractors. He was very mindful of the fact we have a toddler in the property. I would recommend him to anyone for plumbing or electrical work."
> Source: Craig (5.0, via TrustATrader)

> "Simon was most professional throughout, offering helpful advice, arriving as agreed and completing the job swiftly and successfully."
> Source: Simon (5.0, via TrustATrader)

## Trades
Plumber

## Services they list
_Listed on public sources or the business's own website; check directly that they cover your job before you book:_
- Plumber

## Areas covered
_Towns and areas this trader lists serving. This is their own stated coverage, so confirm they cover your exact address before you book:_
- Smethwick
- West Midlands

## What we checked, and when
_What MyTrustedTraders independently checked for this business (verified items only):_
- Review volume: MyTrustedTraders shows 15 public reviews on this profile. (via MyTrustedTraders public listing)
- Public listing spread: MyTrustedTraders shows 2 public listings for this trader. (via MyTrustedTraders public listing)
- Business identity: MyTrustedTraders shows public business identity data with operating status unknown. (via MyTrustedTraders public listing)
- Contact phone: MyTrustedTraders shows a public phone contact on this profile. (via MyTrustedTraders public listing)

Full verification checklist: https://mytrustedtraders.com/traders/ns-heating-and-plumbing/checks

## Credentials & sources
- Credentials shown: 1 (none currently verifiable)
- Companies House status: Unknown
- Evidence held from: TrustATrader, Checkatrade
- Check dates vary by source. Where we hold a date, the check shows it.

## Before you hire a plumber
_What to check when choosing this kind of trade (general guidance, not a claim about this business):_
- Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top, in writing, before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
- Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced. Get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
- Gas and boiler work is a separate, regulated trade, not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
- For the water-regulations side of plumbing, a WaterSafe-approved plumber is vetted, qualified to the water regulations and insured. You can check yours or find one free at watersafe.org.uk.
- Look for consistent reviews across several named sources, not one polished profile.

## Contact
- Phone: 07360 267516

---
Source: MyTrustedTraders, https://mytrustedtraders.com/traders/ns-heating-and-plumbing
Real public evidence only: every figure traces to a named source, and reviews are cross-checked across 2 review sources. If a source does not carry a field, it is not shown.