Gas Engineer
Approved Heating & Plumbing
Trust score
71out of 100
Rating4.9★
Review volume37
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
4.9out of 5
Highlights
"Fantastic experience . I had no heating or hot water and Neil re arranged stuff so that he could come to me the very next day. Great work and all sorted out , they stayed late one night just to get the job done . Very grateful !"
"I have used Neil at Approved several times. I’ve always been happy with his work. Especially recently when he fitted me a new boiler at short notice. He and his colleague arrived and without any fuss fitted me a new Worcester Bosch boiler. Very today and professional Highly recommend"
"After being let down by Swale heating after our radiators and boiler weren’t working, we were given Neil’s number. He contacted me within an hour and came round later that afternoon. Diagnosed the problem straight away and within the hour had fixed the problem and got our hearing back up and running again! Life saved me given the freezing temperatures outside ! Would recommend and use him again."
Detailed reviews
Fantastic experience . I had no heating or hot water and Neil re arranged stuff so that he could come to me the very next day. Great work and all sorted out , they stayed late one night just to get the job done . Very grateful !
I have used Neil at Approved several times. I’ve always been happy with his work. Especially recently when he fitted me a new boiler at short notice. He and his colleague arrived and without any fuss fitted me a new Worcester Bosch boiler. Very today and professional Highly recommend
After being let down by Swale heating after our radiators and boiler weren’t working, we were given Neil’s number. He contacted me within an hour and came round later that afternoon. Diagnosed the problem straight away and within the hour had fixed the problem and got our hearing back up and running again! Life saved me given the freezing temperatures outside ! Would recommend and use him again.
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Local context
Rated 4.9★ — in line with the local average for gas engineers in Horley
Across 7 rated gas engineers in Horley, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
About
Verified central heating in Horley, Surrey.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.9★ from 37 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.9★
✓Review volume: 37
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on Approved Heating & Plumbing before you contact them.