Evidence, not a guarantee
Use public profiles to inspect source records, then verify credentials, insurance, availability and suitability before hiring.
Platform use and decision responsibility.
Last updated: June 2026. MyTrustedTraders is operated by etti.ai Limited. Use the public record as evidence to inspect, not as a guarantee. These terms describe the boundary between public evidence, trader claims, homeowner enquiries, and responsible use.
Claim is not approval
A claimed profile means an owner relationship has been authenticated. It does not guarantee workmanship.
Operated by etti.ai Limited
Run by etti.ai Limited (company no. 15533048); governed by the laws of England and Wales.
Correction route
Identity, source, privacy and removal issues belong in the trader-rights or privacy routes, not in paid flows.
1. About these terms
MyTrustedTraders is operated by etti.ai Limited, registered in England and Wales (company number 15533048), registered office 60 Lee Park, London, SE3 9HZ, United Kingdom ("we", "us"). By accessing or using the site (the apex and any country subdomain) you agree to these terms. If you do not agree, please do not use the service.
2. What the service is
MyTrustedTraders aggregates and presents publicly available information about tradespeople so you can evaluate them more clearly. It is an evidence and discovery tool to help you inspect the public record — it is not an endorsement, certification, or guarantee of any trader, and it is not a private vetting service.
3. No substitute for your own checks
Profile, review and credential data is sourced from third parties, may be incomplete, and can change over time. Before hiring, you remain responsible for independently verifying a trader's identity, credentials, insurance, availability, pricing and suitability, and for agreeing your own contract with them.
4. Claimed profiles
A 'claimed' profile means an owner relationship has been authenticated through our claim flow. It does not mean we guarantee the trader's workmanship, conduct, or the accuracy of everything on the profile.
5. Enquiries and your decisions
Submitting an enquiry shares the details you provide for the connected enquiry workflow and related operations. You decide whether to contact, shortlist, invite or hire any trader, and we are not a party to, and accept no responsibility for, any agreement or work between you and a trader.
6. Reviews and third-party content
Reviews, ratings and source listings originate from named third-party platforms and public registers. We present them as aggregated evidence and do not adopt them as our own statements; we are not responsible for the accuracy of third-party content.
7. Intellectual property
The site, its design, original text, and the compiled database (including database rights) are owned by etti.ai Limited or its licensors. You may use the site for personal, non-commercial evaluation. You must not scrape, copy, or extract substantial parts of the database, resell the content, or use it to build a competing dataset without our written permission. Trade marks and trader-supplied content remain the property of their respective owners.
8. Corrections, removals and trader rights
Tradespeople can use the trader-rights route to request correction, restriction or removal where the public record is inaccurate, out of date, or unsafe to display. Identity, source and privacy issues are handled through that route, not through any commercial or acquisition flow.
9. No paid trust surface
Claiming a profile, trader tools, or any future paid features do not buy public ranking, trust badges, review visibility, or stronger evidence language. Commercial features are kept separate from the public evidence surface.
10. Acceptable use
Do not misuse the service: no scraping of private/account surfaces, no false or fraudulent enquiries, no impersonation of a person or business, no attempts to interfere with security or availability, and no unlawful use.
11. Disclaimers and limitation of liability
The service is provided 'as is' and 'as available'. To the fullest extent permitted by law, we exclude implied warranties and are not liable for indirect or consequential loss, or for loss arising from your hiring decisions or dealings with traders. Nothing in these terms limits liability that cannot be excluded by law (including for death or personal injury caused by negligence, or fraud), and your statutory consumer rights are unaffected.
12. Changes, governing law and contact
We may update these terms; the current version is shown on this page. These terms and any dispute are governed by the laws of England and Wales, and subject to the non-excludable rights of consumers in their country of residence. Contact: hello@mytrustedtraders.com.
Decision responsibility
The evidence narrows the field. It does not make the hiring decision for you.
MyTrustedTraders is designed to make public evidence faster to inspect. Final hiring, credential verification, contract terms, pricing, insurance, and suitability remain decisions for the homeowner and trader.
- Homeowners should inspect the public record, then verify source facts directly before hiring.
- Tradespeople should keep claimed profile details accurate and use correction routes when source data is wrong.
- We keep public evidence, commercial tools, and rights handling separate enough for users to inspect the difference.
Need a correction or privacy review?
Use the route that matches the issue so the record can be handled separately from claiming or acquisition.