Electrician
Ben Smith Appliance Repairs Ltd
Trust score
60out of 100
Rating5.0★
Review volumeLow · 12
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified appliance services / repair in Saint Leonards-on-sea.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"Shane arrived on time after messaging eta He gave our dishwasher a complete and thorough check before repairing and advising on a couple of points. Would definitely recommend Ben Smith Appliances"
"Dishwasher wasn't working and only bleeping. Shane was polite, thorough and courteous throughout . Thank you Shane for your kindness and expertise. Dishwasher working as normal."
"I was contacted by telephone and was able to give a full description of the problem with my microwave. After a brief discussion I decided to opt for a full replacement. I received text to contact their shop to work out the best replacement for me. A quote for a similar appliance was emailed - purchased agreed and paid for and installed within 8 days. Sean, the installer, was very efficient and friendly. I will have no hesitation in using this company again. I valued the personal engagement that is sometimes lacking in customer service these days."
Detailed reviews
Showing the 3 reviews we hold full text for. The 12 headline total is the review volume reported across Ben Smith Appliance Repairs Ltd’s public review sources.
Shane arrived on time after messaging eta He gave our dishwasher a complete and thorough check before repairing and advising on a couple of points. Would definitely recommend Ben Smith Appliances
Dishwasher wasn't working and only bleeping. Shane was polite, thorough and courteous throughout . Thank you Shane for your kindness and expertise. Dishwasher working as normal.
I was contacted by telephone and was able to give a full description of the problem with my microwave. After a brief discussion I decided to opt for a full replacement. I received text to contact their shop to work out the best replacement for me. A quote for a similar appliance was emailed - purchased agreed and paid for and installed within 8 days. Sean, the installer, was very efficient and friendly. I will have no hesitation in using this company again. I valued the personal engagement that is sometimes lacking in customer service these days.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 12 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Verify at the sourceCheck them yourself
Electrical work in homes in England & Wales should be done by a registered competent person who can self-certify it meets the Part P safety rules. Check they're on the official register.
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What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
!Worth checking yourself
!Review volume: Low · 12
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire an electrician
In England and Wales, notifiable electrical work (new circuits, a consumer unit, anything in a bathroom or kitchen) must by law be signed off under Part P of the Building Regulations — confirm they will handle that.
Prefer an electrician registered with a government-approved competent-person scheme (NICEIC, NAPIT or ELECSA) so they can self-certify the work meets the wiring regulations.
Insist on the Electrical Installation Certificate (or Minor Works Certificate) when the job is done — it is your proof the work is safe and compliant, and you will need it if you ever sell.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on Ben Smith Appliance Repairs Ltd before you contact them.