Boiler Buddy

Braintree Essex5.0· 202 reviews · 2 sources
Trust score
82out of 100
Rating5.0★
Review volume202
Source diversity2 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

Often, it is hard to find a plumber near you, particularly in the case of an emergency. **Boiler Buddy** has been providing trusted, rated local plumbing...

Reviews · public evidence

What customers say

5.0out of 5
202 reviews in public evidenceCross-checked across 2 sources
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WebsiteSource profile linked

Highlights

"Russell is a pleasant and polite chap. He solved our plumbing problem efficiently. I had full confidence in the work he was doing and I was able to just let him get on with it. The job was completed quickly and with no fuss. I will use him again if I need to."

LawrenceTrustATrader5.0 rating

"I rang Russ in the morning as I had a leak from my boiler. He came out about an hour later and identified that a plastic pipe had been dislodged. He modified the pipe but also found that the heat exchanger had a split so rang the manufacturer as it was still under warranty. Very pleased, and relieved, with the speed at which everything was resolved and would definitely recommend Boiler-Buddy"

KimTrustATrader5.0 rating

"Russell expertly fitted my new taps in no time at all. The job involved awkward under sink access but Russell carried out the work with no fuss for a very reasonable price. Highly recommend"

MartinTrustATrader5.0 rating

Detailed reviews

Lawrence5.0 / 5 ·

Russell is a pleasant and polite chap. He solved our plumbing problem efficiently. I had full confidence in the work he was doing and I was able to just let him get on with it. The job was completed quickly and with no fuss. I will use him again if I need to.

TrustATrader
Kim5.0 / 5 ·

I rang Russ in the morning as I had a leak from my boiler. He came out about an hour later and identified that a plastic pipe had been dislodged. He modified the pipe but also found that the heat exchanger had a split so rang the manufacturer as it was still under warranty. Very pleased, and relieved, with the speed at which everything was resolved and would definitely recommend Boiler-Buddy

TrustATrader
Martin5.0 / 5 ·

Russell expertly fitted my new taps in no time at all. The job involved awkward under sink access but Russell carried out the work with no fuss for a very reasonable price. Highly recommend

TrustATrader
Sophie5.0 / 5 ·

From contacting boiler buddy to the work being complete was less than 48 hours. Very professional and explained in detail what the issue was. Would 100% recommend and will be using again if I happen to have a boiler issue again.

TrustATrader
Caroline Missin5.0 / 5 ·

Very efficient, friendly and punctual. Communication excellent.

TrustATrader
David5.0 / 5 ·

Professional, reliable and trust worthy. Top class service provided. Thanks again :)

TrustATrader
Nad5.0 / 5 ·

This company accommodated my urgent need of boiler servicing within days of contacting them. Russell was very prompt, professional, and extremely helpful. He did a great job at a very reasonable price, quickly finding and fixing issues with the boiler and sorting out the thermostat as well. I can now set the thermostat and enjoy a cost saving heating. Overall, a really smooth experience; I couldn’t be happier with the excellent service and would highly recommend them.

TrustATrader
Karen5.0 / 5 ·

Emergency call out very quick to attend, thank you. Friendly and efficient. Very reasonably priced. Saved our Christmas

TrustATrader
Rebecca5.0 / 5 ·

Really happy with the work Russell has done on my boiler today. I am a long standing customer and this was a short notice, emergency fix. He managed to sort the issue out today and replaced a part. He always provides excellent service and I would recommend him.

TrustATrader
Gwynn Evans5.0 / 5 ·

Really happy with work, price and a great person to deal with.

TrustATrader
Juliette5.0 / 5 ·

Russell quickly solved our broken boiler which was great. He’s fixed our broken taps and serviced the boiler too and always does a great job. Highly recommend him - thanks!

TrustATrader
Colin Knight5.0 / 5 ·

Boiler buddy came over quick to fix a leak coming from the boiler. He went to pickup part and sorted it efficiently. Would recommend to everyone. Top job!

TrustATrader
Susan5.0 / 5 ·

Russell came to my rescue yesterday, I went down in the morning to find my kitchen floor and cupboard swimming in water, after turning off my water supply and ringing Russell he fitted me in the same day and sorted the problem out. He is very efficient, friendly and gets down to the job in hand. Thanks so much

TrustATrader
Peter MacAllan5.0 / 5 ·

Russell is a great plumber. , I’ve used him a number of times over the last few years. I just really trust the guy and he always offers great service and value for money 👍👍👍

TrustATrader
Robert5.0 / 5 ·

Awesome job again, would highly recommend. Took rad down and got it sorted asap - Thanks!

TrustATrader
Rebecca5.0 / 5 ·

Excellent service from Russell as always. He is trustworthy, friendly, reliable and knowledgeable and has looked after my boiler for many years. He's also done repair work at short notice. Recommended.

TrustATrader
Gillian5.0 / 5 ·

Boiler Buddy have undertaken an emergency repair today at our home. They are an excellent company, who I would recommend highly. Professional work undertaken at a fair, reasonable price. Have used them previously for a new gas boiler. Their standard is always high.

TrustATrader
Bradley Carter5.0 / 5 ·

Amazing quality workmanship and checked everything and gave advise on the issue and fixed the issue, couldn't recommend enough.

TrustATrader
Tom5.0 / 5 ·

Boiler buddy was punctual, efficient and extremely helpful! Explained everything to us and let us know what he was doing and why he was doing it! Would definitely recommend.

TrustATrader
Kate Fagan5.0 / 5 ·

Russell was so helpful when our boiler broke due to the fan - he came out within 2 hours and it was fixed. We will definitely be loyal customers of Boiler Buddy & will use them religiously for our yearly service going forward. Thanks for all your help Russell, we seriously appreciate it. You will be missing out on great customer service if you do not use Boiler Buddy!!

TrustATrader
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Public review evidence5.0★ from 202 public reviewsTrustATraderWebsite
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2 named sources

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Public evidence checks

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Strong signals
Rating: 5.0★
Review volume: 202
Source diversity: 2 sources
!Worth checking yourself
!Verification: Listed

Public evidence last checked May 2026

Good to know

Common questions about Boiler Buddy

What do customers say about Boiler Buddy?

Boiler Buddy has 202 public reviews, averaging 5.0 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Boiler Buddy's reviews are genuine?

Boiler Buddy's 202 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

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