Britelite Windows Ltd

Our experience was brilliant from start to finish. Everyone we dealt with was very friendly and helpful. The installer was excellent - very efficient and knowledgeable. He got on with the job quickly, and left everything clean and tidy.

Very happy with the base installation team, they were Punctual, worked hard and produced an excellent quality of work.

Over the past few years we have replaced all our windows and French doors, and apart from an unfortunate early mistake, Britelite have done them all. They are always as hassle-free and professional as possible, their work and product of the highest quality, and all with courtesy and clarity.

The installer was on time, friendly and professional. He did a great job. The new patio doors are great, a big improvement on the old one. From initial contact to job completion, it was a great experience

We received a number of quotes from other well known companies and chose Britelite for a balance of cost / quality. From first contact to final installation, excellent service. No problems, contact with Britelite superior to other companies. Quick response to all queries. Excellent product and brilliant product choice. Very highly recommended. Total satisfaction

"My wife and i have been very pleased with the attention to detail provided by all in the company. The sub teams were all very efficient. Very impressed. "

I was happy with price pleased with the efficient installation. I had some teething problems tight back door and one window opening. They responded very quickly to fix the issues so excellant after care service.

Overall experience very positive. Entire process has been excellent from start to finish. Luke and Lewis, our windows and doors installation team, were very professional, courteous and friendly. Good job all round. Thank you.

We were very pleased with the entire service and installation experience from Britelite. we were particularly impressed with the problem solving required for a bespoke conservatory to be designed and fitted onto existing brick walls. The products were fitted with precision and expertise and we love the final result.

The team have been very helpful and professional throughout and we really love our new conservatory tiled roof

The service I received from the estimate to the completion was excellent. Very straightforward and communication was given every step of the job. Would highly recommend. Very professional.

We thought Tim & Charlie were exceptional workers , They were polite ,industrious and very talented .They were here early , worked nonstop in drizzly weather until late . I would think they are your best team of fitters .

Phil installed my window and back door for Britelite ,and was highly competent, experienced, and efficient. He was also friendly and chatty and cleared up well after the job was completed.

The project was to rip out old conservatory, decking, fish pond and crazy paving and replace with a new conservatory and patio. After some chasing for a start date the job was completed to my great satisfaction. Nick the sales/designer provided the initial reassuring communication and design ensuring the surveyor provided accurate measurements. Lee, the groundwork building services professional worked hard and diligently on all aspects of the job. He was knowledgeable, informative and polite. He faced a few challenges but battled on and showed resilience to overcome them. Tim and Charlie rapidly installed the upper conservatory in an expert manner. They even fixed a couple of issues so went the extra mile. Plumbers Joe/Alex, plasterer Chris and electrician Rob were equally highly efficient. The project was handled well by Matt and Louis in the Britelite management team and overall provided an excellent customer experience. I would recommend Britelite as a trusted company and one that I will turn to again in the future. Thank you.

Britelite made having my new windows so easy. From start to finish the rep was extremely informative which helped me decide on the best product for my home, again the surveyor came and finalised measurements for order and explained the whole fitting process and finally the fitters were great, fast meticulous, left everything clean and tidy and very friendly. I had no concerns having them in my house at all. As a trade muself i am always quite critical of other people working in my house but i cannot find fault at all with Britelite. Would 100% recommend them to any of my customers and have already.

Installation carried out over two days. Fitters were friendly and courteous. Installation was carried out smoothly and professionally.

From the initial phone call to Britelite right through to the installation everyone we dealt with was very professional and knowledgeable and guided us through every stage of the booking.we were kept fully up to date at every stage of the process and delivery date was quicker than we expected. The fitters arrived on time both days despite the journey they had and were excellent they respected our property worked cleanly with dust sheets protecting carpets etc and the quality of their work couldn’t be faulted. Despite the upheaval involved the installation and quality of the windows and fitters couldn’t have been any better.

Friendly team and a quick installation Work is good quality & they hoovered up afterwards & got rid of the rubbish too 10/10 .

Took more than 3 years to complete the job on my house. More than 60 visits and repairs, management not interested in resolving and not willing to explain to me reasons why it took so long . They even tried to fit window that was about 10 cm smaller - saying expanding foam will work, 8 attempts to install front door only and constant repairs of their own faults and much more failures! No chance to resolve issues with Ombudsman as they are not members of appropriate scheme. Careless, unprofessional, irresponsible. Stay away people

Happy with the work done especially with the inclement weather. They were tidy afterwards too. The new guttering seems to draw the rain water away much better than before. Pleased with the whole process despite a slight delay from ordering to the work being carried out.