BSafe Plumbing & Heating

Bromley4.9· 125 reviews · 2 sources
Trust score
82out of 100
Rating4.9★
Review volume125
Source diversity2 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

BSafe is a Plumbing & Heating company based in Beckenham covering a 20 mile radius. Fully insured and all engineers gas safe registered. No call out charges

Reviews · public evidence

What customers say

4.9out of 5
125 reviews in public evidenceCross-checked across 2 sources
Thomson LocalSource profile linked
Which? Trusted TradersSource profile linked

Highlights

"Billy provides an excellent all round service, good value, prompt, polite, honest fast worker. No fuss and very respectful of your home. Will always use him now."

Customer, LondonWhich? Trusted Traders5.0 rating

"All we can say is I wished we had discovered BSafe before. Billy and his colleague did a wonderful job of replacing our old boiler with a combi, with all the new pipework, and removing the old tank in the loft. They were completely respectful of our property and did it all without fuss. We felt they were completely trustworthy, helpful and took the time to explain all that we needed to know and made sure we were happy with everything. They did an excellent job for a good price and wouldn't hesitate at all in recommending BSafe. Billy will definitely be our 'go to' plumber from now on and have already asked him to fit our new shower. Fab."

Customer in Crystal PalaceWhich? Trusted Traders5.0 rating

"First time I have had BSafe Plumbing & Heating. Arrived promptly, in fact before time. Reset thermostat and explained it to me in simple terms. Pleasant & polite. I would recommend him."

Patricia, KentWhich? Trusted Traders5.0 rating

Detailed reviews

Customer, London5.0 / 5

Billy provides an excellent all round service, good value, prompt, polite, honest fast worker. No fuss and very respectful of your home. Will always use him now.

Which? Trusted Traders
Customer in Crystal Palace5.0 / 5

All we can say is I wished we had discovered BSafe before. Billy and his colleague did a wonderful job of replacing our old boiler with a combi, with all the new pipework, and removing the old tank in the loft. They were completely respectful of our property and did it all without fuss. We felt they were completely trustworthy, helpful and took the time to explain all that we needed to know and made sure we were happy with everything. They did an excellent job for a good price and wouldn't hesitate at all in recommending BSafe. Billy will definitely be our 'go to' plumber from now on and have already asked him to fit our new shower. Fab.

Which? Trusted Traders
Patricia, Kent5.0 / 5

First time I have had BSafe Plumbing & Heating. Arrived promptly, in fact before time. Reset thermostat and explained it to me in simple terms. Pleasant & polite. I would recommend him.

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Customer in Greater London5.0 / 5

First time using BSafe, and Billy and his team did a fantastic job of replacing a boiler. Prompt, courteous, responsive to enquiries and competitively priced. Would definitely recommend!

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Customer in Greater London5.0 / 5

Billy arrived punctually, worked cleanly, thoroughly and was very knowledgeable. Nice to have a contractor answer the phone every time you ring too! All the necessary paperwork was supplied at the time. Hoping to use BSafe again for my gas safety certs and any plumbing issues.

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Customer in Greater London5.0 / 5

Billy fixed a issue with our toilet flush. His work was quick and he was polite, prompt and helpful. Would highly recommend him.

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Customer in Greater London5.0 / 5

Billy was extremely professional, communication was easy and he delivered on everything whilst having patience with both me and the tenant, explaining things clearly. I could not fault him so I would highly recommend Billy and have worked with him subsequently every time delivering with the same high standards

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Customer in Greater London5.0 / 5

Billy replaced our combi boiler. He arrived on time, kept everything clean and tidy and provided useful advice on its use.

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Customer in Greater London5.0 / 5

Billy came round and quoted to move my boiler. He was very knowledgable and helpful and gave a very competitive quote. He did a great job and was very tidy. I would definitely recommend!

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Customer in Greater London5.0 / 5

After a botched decoration attempt in lockdown the radiators in the living/kitchen weren’t working and water was generally lukewarm. Billy came round and was really professional. My puppy was really anxious with him here but he kept calm and quiet during the hour. Work was complete in the hour, and expectations were managed at the start in terms of cost. Would highly recommend.

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Lucy in Greater London5.0 / 5

BSafe have done regular work for me and for my daughter at her home for several years now I have always found him reliable and professional in carrying out work on our boilers. When my boiler died just before Christmas, Billy got in touch promptly to offer help. This time I asked him to replace the existing old boiler with a new model and as usual this work was carried out well and to time. In addition to the work itself, communications between the different stages to keep me in the loop worked well too. I will be using Billy and his firm in future for maintenance of the new boiler and have no hesitation in recommending him.

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Customer in Greater London5.0 / 5

Very professional and very thorough many thanks to Billy and team for upgrading my heating and water system.

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Customer in Greater London5.0 / 5

Billy & Ollie removed my old combi-boiler & replaced it with a new one. They flushed all of the radiators out & installed a new flue. Very happy with the work, which was carried out as discussed & at the price agreed. Ollie took the time to explain the new system to me & said that I could always phone for advice if I had any more questions. I have used Bsafe before, so I know that the after-sales service will be great.

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Rosemary in Greater London5.0 / 5

Billy came and capped off our old gas fire and removed it. From my first email to him to the job being completed I found him and his colleague to be very professional and extremely helpful. I would have no hesitation in using him again for my gas/plumbing work and would highly recommend him.

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Ian in Greater London5.0 / 5

I had called Billy to do a couple of other jobs in the past, and saw on his website that he also did bathroom refurbishments. I gave him a call and from then on was continually impressed by the professional, but relaxed and friendly service Billy offers. Numerous helpful suggestions and recommendations were given during the design stages, but never any hard sell, or pressure. I chose all the tiles and fittings, and Billy sourced everything for me which was a great help. The old bathroom suite and tiles were all disposed of for me as well. All I had to do was tell Billy what I wanted, and when I wanted it done (he managed to schedule the work while I was away) and that was it. The final result is far, far better than I could have imagined. A truly wonderful bathroom fitted with great attention to detail and no corners cut. Fantastic job.

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Customer in Greater London5.0 / 5

Billy and his partner were: efficient, quick, tidy, friendly, helpful I needed a radiator temporarily removed from the wall as will be having it plastered. After contacting Billy he got back to me quickly. He was clear about costs and timings. Both had a lovely nature - were friendly, helpful and kind. Kept the work area tidy and clean. Knew exactly what they were doing, worked efficiently and quickly. They were in and out in a flash! Will definitely use BSafe again.

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Customer in Greater London5.0 / 5

Billy and his colleague have done a first-class job installing a new boiler in my flat. The new boiler had to be installed in a different location to my existing boiler, due to the change in flue regulations. From the first conversation I had with Billy, he was very knowledgeable and gave me confidence that he would do an excellent job. He went above and beyond to ensure that everything ran smoothly and drew on his experience to come up with solutions to overcome potential problems. He also ensured that the job was completed efficiently, in accordance with the job spec and quote and on time. Thanks Billy

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Daniel in Greater London5.0 / 5

New boiler and full central heating install which included 11 radiators, all new copper pipework throughout the house and removal of our old warm air boiler & unvented cylinder. The quality of advice given and standard of work is outstanding and Billy & Ollie are experienced, professional, polite, friendly and trustworthy. They have also installed a new full heating system for us in another property which we are equally as pleased with. Recommended.

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Customer in Greater London5.0 / 5

I asked Billy to repair some faulty radiators and dripping taps. This was the first time he had done any work for me and he was prompt and clear in all our communications. He arrived on time and did all the work as promised. He works quickly and cleanly, all the work has been finished to a high standard. I would be happy to recommend Billy to anyone.

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Customer in Greater London5.0 / 5

What a fabulous find. Billy carried out my annual boiler service, bled the radiators and even checked my smoke alarms and carbon monoxide monitor. It was the first time I have used BSafe, but I'm confident it won't be the last as Billy was both professional and personable, a great find - thank you Billy.

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Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence4.9★ from 125 public reviewsThomson LocalWhich? Trusted Traders
Sources

Every signal, traced to its origin

2 named sources

Review sources

Thomson LocalWhich? Trusted Traders
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 4.9★
Review volume: 125
Source diversity: 2 sources
!Worth checking yourself
!Verification: Listed

Public evidence last checked May 2026

Good to know

Common questions about BSafe Plumbing & Heating

What do customers say about BSafe Plumbing & Heating?

BSafe Plumbing & Heating has 125 public reviews, averaging 4.9 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know BSafe Plumbing & Heating's reviews are genuine?

BSafe Plumbing & Heating's 125 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

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