Gas Engineer
City Gas | Boiler Repair Service & New Installations
Trust score
78out of 100
Rating5.0★
Review volume148
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"Fantastic! They installed our new boiler and were a genuine pleasure. They came out quick, fitted everything for us, were very reasonably priced and did a great job of cleaning up afterwards too."
"I had a leak in my boiler and within 24 hours of contacting City Gas they diagnosed and fixed the issue. Very understanding of my personal situation and we're more than happy to work around my schedule - very friendly and professional engineers. Will be using again, can't recommend enough!"
"I Had a great experience today with city gas, they first tried to help me diagnose the problem over the phone to avoid the call out and was super helpful, after trying that they came out right away and diagnosed the problem and showed me the fault and how they fixed it. Quick, reliable service. Would recommend!"
Detailed reviews
Fantastic! They installed our new boiler and were a genuine pleasure. They came out quick, fitted everything for us, were very reasonably priced and did a great job of cleaning up afterwards too.
I had a leak in my boiler and within 24 hours of contacting City Gas they diagnosed and fixed the issue. Very understanding of my personal situation and we're more than happy to work around my schedule - very friendly and professional engineers. Will be using again, can't recommend enough!
I Had a great experience today with city gas, they first tried to help me diagnose the problem over the phone to avoid the call out and was super helpful, after trying that they came out right away and diagnosed the problem and showed me the fault and how they fixed it. Quick, reliable service. Would recommend!
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Local context
Rated 5.0★ — in line with the local average for gas engineers in Newcastle upon Tyne
Across 64 rated gas engineers in Newcastle upon Tyne, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
About
Verified central heating in Newcastle upon Tyne.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 148 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 148
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on City Gas | Boiler Repair Service & New Installations before you contact them.
