Plumber
Compass Water Softeners Limited
Companies House
Active incorporated business
Trust score
86out of 100
Rating5.0★
Review volume344
Source diversity3 sources
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Compass Water Softeners Limited
Each card summarises one evidence dimension from public sources — open it for the full detail and named source. This is evidence context, not a guarantee.
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Verified household water treatment in Reading, Berkshire.
Reviews · public evidence
What the public record says
5.0out of 5
Highlights
"Martin carried out an excellent job installing our new water softener. From the initial quote to the final tidy-up, everything was handled professionally and to a very high standard. He arrived exactly on time, explained the process clearly, and was extremely thorough. There were several unforeseen issues that cropped up during the installation (including some unexpected plumbing complications), but Martin dealt with them all calmly, efficiently, and without any extra fuss or unnecessary cost. His expertise really shone through."
"Martin did a brilliant job in terms of turning up on time, outlining the options for the water softener and then fitting and cleaning up afterwards. He’d fitted one for me over ten years ago. Highly personable and professional. I’ve recommended him to a couple of other people. Top bloke."
"Martin came quickly to thoroughly inspect what needed to be done, and advised clearly and concisely, based on his vast experience. He provided water softener options and brochures and left us to peruse these to satisfy our own needs and requirements. Once decided, Martin quickly set about sourcing the appliance and arranging a date for installation. On the day itself, it was executed precisely, timely, effectively, cleanly, and professionally in a communicative and engaging manner. We are very happy. Stop searching now, Martin is everything you need for water softeners - there is no better!"
Detailed reviews
Martin carried out an excellent job installing our new water softener. From the initial quote to the final tidy-up, everything was handled professionally and to a very high standard. He arrived exactly on time, explained the process clearly, and was extremely thorough. There were several unforeseen issues that cropped up during the installation (including some unexpected plumbing complications), but Martin dealt with them all calmly, efficiently, and without any extra fuss or unnecessary cost. His expertise really shone through.
Martin did a brilliant job in terms of turning up on time, outlining the options for the water softener and then fitting and cleaning up afterwards. He’d fitted one for me over ten years ago. Highly personable and professional. I’ve recommended him to a couple of other people. Top bloke.
Martin came quickly to thoroughly inspect what needed to be done, and advised clearly and concisely, based on his vast experience. He provided water softener options and brochures and left us to peruse these to satisfy our own needs and requirements. Once decided, Martin quickly set about sourcing the appliance and arranging a date for installation. On the day itself, it was executed precisely, timely, effectively, cleanly, and professionally in a communicative and engaging manner. We are very happy. Stop searching now, Martin is everything you need for water softeners - there is no better!
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Local context
Rated 5.0★ — in line with the local average for plumbers in Reading
Across 249 rated plumbers in Reading, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
Companies House registration
ActiveActive incorporated business
Compass Water Softeners Limited is linked to a Companies House entry. This shows the business registration, not evidence of workmanship or service quality.
Legal nameCompass Water Softeners Limited
Company number07712386
Incorporated
Registered activityPlumbing & heating installation
Official checkListed
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 344 public reviewsAcross CheckatradeCheckatradeCompanies HouseCompanies House Officers
Sources
3 named sourcesEvery signal, traced to its origin
Review sources
Official sources
Independent checks
About this business
A real, registered businessWe cross-checked Companies House: this business is officially registered for work that matches the plumber services it advertises - independent confirmation it's a genuine business set up to do this kind of work, not just a directory entry.
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 344
✓Source diversity: 3 sources
!Worth checking yourself
!Verification: Listed
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Common questions about Compass Water Softeners Limited
What do customers say about Compass Water Softeners Limited?
Compass Water Softeners Limited has 344 public reviews, averaging 5 out of 5, gathered across 3 independent sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Compass Water Softeners Limited's reviews are genuine?
Compass Water Softeners Limited's 344 public reviews are gathered and cross-checked across 3 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Compass Water Softeners Limited a registered business?
Compass Water Softeners Limited is a registered business on Companies House (company number 07712386), incorporated 20 Jul 2011, listed as active. This confirms the legal registration of the business — not evidence of workmanship or service quality.
Smart checks
Before you hire a plumber
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
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