Roofer
Direct Improvements
Trust score
64out of 100
Rating4.8★
Review volumeLow · 16
Source diversity2 sources
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Direct Improvements has been vetted and approved by TrustATrader. Covering Carshalton, Wallington, Sutton, Croydon, Mitcham, Wimbledon and surrounding areas
Reviews · public evidence
What the public record says
4.8out of 5
5 stars14
4 stars2
3 stars0
2 stars0
1 star0
Highlights
"More than. happy with the works from direct improvements would definitely recommend these guys"
"Very professional polite would recommend"
"Very professional, polite and honest service. Really pleased with the finish of the roof sealant and very grateful for Leighton's patience and perseverance in fixing our downpipe issue. Would recommend."
Detailed reviews
Leighton and the team cleaned my gutters and done some repointing on my roof. They were polite and competitive on price would use again.
More than. happy with the works from direct improvements would definitely recommend these guys
Very professional polite would recommend
Would use again
Leighton came round to see me and give me a very firm quote for new facias, soffits and guttering, which I accepted and was a reasonable quote. Leighton and his team was very reliable and a good service. Also very important. They cleaned up after themselves would recommend them to others.
Very professional, polite and honest service. Really pleased with the finish of the roof sealant and very grateful for Leighton's patience and perseverance in fixing our downpipe issue. Would recommend.
I honestly can’t speak highly enough about Leighton and his team from direct improvements Ltd. The whole process was hassle free from start to finish. I contacted Leighton apprehensive as I had shopped around and had astronomical quotes from other contractors (This wasn’t the case with Leighton). The works were carried out professionally, efficiently and affordably with great communication from start to finish. Just to strengthen how good the work was completed our neighbours also used Leighton and his team to have their second chimney removed. Thank you Leighton you are a star
Leighton and his team have once again come to our rescue. We are currently moving house and our buyers lender stated that the chimney to the rear of property (unsupported stack) needed remedial work before funds being released. I explained the situation to Leighton and he has moved heaven and earth to assist with getting scaffolding in place and works carried out/completed the next day despite being pressed with other jobs. I honestly can’t praise him and his team enough for everything that they have done for us. They started with a client and now have a lifelong friend. Thank you Leighton
Leighton and the team cleaned my gutters and done some repointing on my roof. They were polite and competitive on price would use again.
More than. happy with the works from direct improvements would definitely recommend these guys
Very professional polite would recommend
Would use again
Leighton came round to see me and give me a very firm quote for new facias, soffits and guttering, which I accepted and was a reasonable quote. Leighton and his team was very reliable and a good service. Also very important. They cleaned up after themselves would recommend them to others.
Very professional, polite and honest service. Really pleased with the finish of the roof sealant and very grateful for Leighton's patience and perseverance in fixing our downpipe issue. Would recommend.
I honestly can’t speak highly enough about Leighton and his team from direct improvements Ltd. The whole process was hassle free from start to finish. I contacted Leighton apprehensive as I had shopped around and had astronomical quotes from other contractors (This wasn’t the case with Leighton). The works were carried out professionally, efficiently and affordably with great communication from start to finish. Just to strengthen how good the work was completed our neighbours also used Leighton and his team to have their second chimney removed. Thank you Leighton you are a star
Leighton and his team have once again come to our rescue. We are currently moving house and our buyers lender stated that the chimney to the rear of property (unsupported stack) needed remedial work before funds being released. I explained the situation to Leighton and he has moved heaven and earth to assist with getting scaffolding in place and works carried out/completed the next day despite being pressed with other jobs. I honestly can’t praise him and his team enough for everything that they have done for us. They started with a client and now have a lifelong friend. Thank you Leighton
Local context
Rated 4.8★ — in line with the local average for roofers in Carshalton
Across 27 rated roofers in Carshalton, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.8★ from 16 public reviewsCompanies HouseTrustATrader
Sources
2 named sourcesEvery signal, traced to its origin
Review sources
TrustATrader
Official sources
Companies House
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.8★
✓Source diversity: 2 sources
!Worth checking yourself
!Review volume: Low · 16
!Verification: Listed
Good to know
Common questions about Direct Improvements
What do customers say about Direct Improvements?
Direct Improvements has 16 public reviews, averaging 4.8 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Direct Improvements's reviews are genuine?
Direct Improvements's 16 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Smart checks
Before you hire a roofer
Never agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note — that is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee — not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on Direct Improvements before you contact them.