Plumber

Elite Utility Solutions LTD

Surbiton5.0· 21 reviews · 1 source
Trust score
64out of 100
Rating5.0★
Review volumeLow · 21
Source diversity1 source
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

Verified plumber in Surbiton, Surrey.

Reviews · public evidence

What customers say

5.0out of 5
21 reviews in public evidenceCross-checked across 1 source
CheckatradeSource profile linked

Highlights

"The old cold-water inlet pipe into my kitchen was leaking and Marc and his colleague fitted a new pipe with stopcock up from the side entry of the house. This involved excavating to expose the mains pipe (not straightforward since the pipe makes an unexpected detour around the wastewater manhole!) They worked expertly and to a high standard and I am very happy with the result."

AnonymousCheckatrade5.0 rating

"We recently experienced a persistent water leak on our property and reached out to Elite Utility Solutions Ltd for assistance. From the initial contact through to the completion of the job, the team demonstrated exceptional professionalism, technical knowledge, and attention to detail. Their response time was prompt, and they quickly arranged a site visit to assess the situation. Using specialist leak detection equipment, they accurately identified the source of the leak with minimal disruption. The team was courteous, efficient, and took the time to explain the issue clearly, along with the"

AnonymousCheckatrade5.0 rating

"We recently had Marc from Elite Utility Solutions Ltd mole and install a new water supply pipe at our property and couldn’t fault the experience. Communication was excellent. He explained everything clearly, kept us updated, and turned up exactly when he said he would. The work was carried out efficiently with minimal disruption, which we really appreciated as it was a tenanted property. The moling was done neatly, the installation finished to a high standard, everything was fully tested, and the site left tidy. Marc is also just a genuinely nice guy to deal with. Would definitely recommend"

AnonymousCheckatrade5.0 rating

Detailed reviews

Anonymous5.0 / 5 ·

The old cold-water inlet pipe into my kitchen was leaking and Marc and his colleague fitted a new pipe with stopcock up from the side entry of the house. This involved excavating to expose the mains pipe (not straightforward since the pipe makes an unexpected detour around the wastewater manhole!) They worked expertly and to a high standard and I am very happy with the result.

Checkatrade
Anonymous5.0 / 5 ·

We recently experienced a persistent water leak on our property and reached out to Elite Utility Solutions Ltd for assistance. From the initial contact through to the completion of the job, the team demonstrated exceptional professionalism, technical knowledge, and attention to detail. Their response time was prompt, and they quickly arranged a site visit to assess the situation. Using specialist leak detection equipment, they accurately identified the source of the leak with minimal disruption. The team was courteous, efficient, and took the time to explain the issue clearly, along with the

Checkatrade
Anonymous5.0 / 5

We recently had Marc from Elite Utility Solutions Ltd mole and install a new water supply pipe at our property and couldn’t fault the experience. Communication was excellent. He explained everything clearly, kept us updated, and turned up exactly when he said he would. The work was carried out efficiently with minimal disruption, which we really appreciated as it was a tenanted property. The moling was done neatly, the installation finished to a high standard, everything was fully tested, and the site left tidy. Marc is also just a genuinely nice guy to deal with. Would definitely recommend

Checkatrade
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Local context

Rated 5.0★ — in line with the local average for plumbers in Surbiton

Across 31 rated plumbers in Surbiton, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.

Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 21 public reviewsCheckatrade
Sources

Every signal, traced to its origin

1 named sources

Review sources

Checkatrade
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
!Worth checking yourself
!Review volume: Low · 21
!Source diversity: 1 source
!Verification: Listed
Verify at the sourceCheck them yourself

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Smart checks

Before you hire a plumber

Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
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