Plumber
Elite Utility Solutions LTD
Trust score
64out of 100
Rating5.0★
Review volumeLow · 21
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified plumber in Surbiton, Surrey.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"The old cold-water inlet pipe into my kitchen was leaking and Marc and his colleague fitted a new pipe with stopcock up from the side entry of the house. This involved excavating to expose the mains pipe (not straightforward since the pipe makes an unexpected detour around the wastewater manhole!) They worked expertly and to a high standard and I am very happy with the result."
"We recently experienced a persistent water leak on our property and reached out to Elite Utility Solutions Ltd for assistance. From the initial contact through to the completion of the job, the team demonstrated exceptional professionalism, technical knowledge, and attention to detail. Their response time was prompt, and they quickly arranged a site visit to assess the situation. Using specialist leak detection equipment, they accurately identified the source of the leak with minimal disruption. The team was courteous, efficient, and took the time to explain the issue clearly, along with the"
"We recently had Marc from Elite Utility Solutions Ltd mole and install a new water supply pipe at our property and couldn’t fault the experience. Communication was excellent. He explained everything clearly, kept us updated, and turned up exactly when he said he would. The work was carried out efficiently with minimal disruption, which we really appreciated as it was a tenanted property. The moling was done neatly, the installation finished to a high standard, everything was fully tested, and the site left tidy. Marc is also just a genuinely nice guy to deal with. Would definitely recommend"
Detailed reviews
The old cold-water inlet pipe into my kitchen was leaking and Marc and his colleague fitted a new pipe with stopcock up from the side entry of the house. This involved excavating to expose the mains pipe (not straightforward since the pipe makes an unexpected detour around the wastewater manhole!) They worked expertly and to a high standard and I am very happy with the result.
We recently experienced a persistent water leak on our property and reached out to Elite Utility Solutions Ltd for assistance. From the initial contact through to the completion of the job, the team demonstrated exceptional professionalism, technical knowledge, and attention to detail. Their response time was prompt, and they quickly arranged a site visit to assess the situation. Using specialist leak detection equipment, they accurately identified the source of the leak with minimal disruption. The team was courteous, efficient, and took the time to explain the issue clearly, along with the
We recently had Marc from Elite Utility Solutions Ltd mole and install a new water supply pipe at our property and couldn’t fault the experience. Communication was excellent. He explained everything clearly, kept us updated, and turned up exactly when he said he would. The work was carried out efficiently with minimal disruption, which we really appreciated as it was a tenanted property. The moling was done neatly, the installation finished to a high standard, everything was fully tested, and the site left tidy. Marc is also just a genuinely nice guy to deal with. Would definitely recommend
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Local context
Rated 5.0★ — in line with the local average for plumbers in Surbiton
Across 31 rated plumbers in Surbiton, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 21 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
!Worth checking yourself
!Review volume: Low · 21
!Source diversity: 1 source
!Verification: Listed
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Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
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