First Class Home Improvements
Trust score
72out of 100
Rating3.5★
Review volume57
Source diversity3 sources
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
First Class Home Improvements has been vetted and approved by TrustATrader. Covering Sussex and Surrey
Reviews · public evidence
What customers say
3.5out of 5
Highlights
"I contacted Sussex windows through check a trade to inquire about a window hinge replacement; communication with the company was great and they came out very quickly to fix the error. Would recommend."
"I was very pleased with all the work."
"Quick efficient service & more reasonably priced than some other quotes. Would definitely use again."
Detailed reviews
Sussex Windows are the worst company I’ve ever used. I paid 80% deposit for 2 windows. They replaced a UPVC bay window, the replacement is not as the drawings and has not been finished. The internal window cill is not secured and trims not fitted. The bay window above was not supported properly during work and now has cracks and casements don’t open or shut properly, this window was replaced in May 2023. Richard Hamill emailed that he had ordered new windows and would contact to rebook installation. That was 12 weeks ago and 2 emails and a letter of complaint have since gone unanswered.
Sussex Windows are the worst company I’ve ever used. I paid 80% deposit for 2 windows. They replaced a UPVC bay window, the replacement is not as the drawings and has not been finished. The internal window cill is not secured and trims not fitted. The bay window above was not supported properly during work and now has cracks and casements don’t open or shut properly, this window was replaced in May 2023. Richard Hamill emailed that he had ordered new windows and would contact to rebook installation. That was 12 weeks ago and 2 emails and a letter of complaint have since gone unanswered.
Workmen arrived punctually and worked very tidily and efficiently
I contacted Sussex windows through check a trade to inquire about a window hinge replacement; communication with the company was great and they came out very quickly to fix the error. Would recommend.
I was very pleased with all the work.
Quick efficient service & more reasonably priced than some other quotes. Would definitely use again.
Sussex windows fitted our new bifold doors for us recently. Our current ones had broken. They promptly came out for a quote and when ready to proceed kept up to date with all delivery and fitting details. We are really happy with the new doors!
Perfect service from start to finish
All done well we'll happy with it all thanks
Sussex windows ltd fitted 4 windows one back door and lovely composite front door.Great workmanship and excellent value for money. Highly recommend
Great prices , real professionals attention to detail was incredible highly recommend and will use again
They came when they said they would and were very understanding about having to reschedule when our teenage son failed to wake up and open the front door to them on the second day of the job!
Richie and his team were very professional, we are very pleased
What a wonderful job the team did on my new windows! They were not only done to a really high standard but the workmen were extremely respectful and left my home nice and clean after the job was finished.
Very quick and efficient service My house looks amazing
Had sussex windows in on a install of windows and doors on my property, very professional hardworking people and would recommend to anybody
Speedy, reliable and good value, great business
Second time using Richard and the team and I would highly recommend them for their professional service and outstanding value for money.
Good service, lovely worker.
Highly recommend great job clean and tidy
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Recent work
11 photosWork photos from the public profile
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence3.5★ from 57 public reviewsCheckatradeCompanies HouseTrustATrader
Sources
3 named sourcesEvery signal, traced to its origin
Review sources
CheckatradeTrustATrader
Official sources
Companies House
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 3.5★
✓Review volume: 57
✓Source diversity: 3 sources
!Worth checking yourself
!Verification: Listed
Good to know
Common questions about First Class Home Improvements
What do customers say about First Class Home Improvements?
First Class Home Improvements has 57 public reviews, averaging 3.5 out of 5, gathered across 3 independent sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know First Class Home Improvements's reviews are genuine?
First Class Home Improvements's 57 public reviews are gathered and cross-checked across 3 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
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