Landscaper

GWG Watermains

Letchworth Garden City5.0· 42 reviews · 1 source
Trust score
75out of 100
Rating5.0★
Review volume42
Source diversity1 source
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

Recent work

Work photos from the public profile

46 photos

About

GWG Watermains has been vetted and approved by TrustATrader. Covering Hertfordshire, Bedfordshire, Cambridgeshire, Essex and surrounding areas.

Reviews · public evidence

What customers say

5.0out of 5
42 reviews in public evidenceCross-checked across 1 source
TrustATrader42 reviews · 5.0 avg

Highlights

"Great experience. I can’t fault GWG. When my outside water pipes failed and my insurance didn’t cover the repair, I was so glad to find this company. They came and quoted almost immediately and the work was booked in promptly. All aspects of the work were carried out to a high standard, with little disruption."

DiTrustATrader5.0 rating

"Had a great experience with GWG. Gareth made time on a weekend to consult and quote, and fitted us in shortly thereafter. Works to replace/upgrade our shared and individual supply pipes were done quickly, to a really high standard, and with no residual disturbance/mess. Great communication with Gareth throughout."

DuncanTrustATrader5.0 rating

"I would highly recommend Gareth and his team to anyone. Easy to communicate with, replied quickly and concisely and explained everything that I needed to know. At a time where I was incredibly stressed with leaks and Water suppliers, Gareth was the calm! Very polite, got the work done quickly and tidied everything before they left explaining everything they had done and leaving me with the paperwork that I needed."

KerryTrustATrader5.0 rating

Detailed reviews

Replies to reviews

Di5.0 / 5

Great experience. I can’t fault GWG. When my outside water pipes failed and my insurance didn’t cover the repair, I was so glad to find this company. They came and quoted almost immediately and the work was booked in promptly. All aspects of the work were carried out to a high standard, with little disruption.

Reply from the business

"Glad we could help Di."

TrustATrader
Duncan5.0 / 5

Had a great experience with GWG. Gareth made time on a weekend to consult and quote, and fitted us in shortly thereafter. Works to replace/upgrade our shared and individual supply pipes were done quickly, to a really high standard, and with no residual disturbance/mess. Great communication with Gareth throughout.

TrustATrader
Kerry5.0 / 5

I would highly recommend Gareth and his team to anyone. Easy to communicate with, replied quickly and concisely and explained everything that I needed to know. At a time where I was incredibly stressed with leaks and Water suppliers, Gareth was the calm! Very polite, got the work done quickly and tidied everything before they left explaining everything they had done and leaving me with the paperwork that I needed.

TrustATrader
Liam T5.0 / 5

We had Gareth from GWG come and do a few different jobs for us when we moved into our new house that needed an extension and updating. The whole service was very professional. Gareth showed he had lots of experience in the trade when problem solving and completed all our works to a good standard.

TrustATrader
Victor5.0 / 5

I am delighted with the high quality and the value for money of the work that GWG Watermains have undertaken for me. They used 'moling' to replace a leaking mains supply pipe with a larger diameter pipe, from external stop cock in a driveway to kitchen water meter. This avoided damage to the granite setts of my driveway and improved flow. The high quality of their reinstatement means it is extremely difficult to see where the work was carried out.

Reply from the business

"Thank you victor . Glad you’re happy with the works."

TrustATrader
Gus5.0 / 5

Water supply pipes replacement on private side in compliance with Affinity Water regulation and additional new supply to garage: Gareth of GWG Watermains was friendly and polite throughout and kept me informed during the whole project. His quote was the most competitive and he confirmed that he would be carrying out the work in person. He arrived along with his colleague punctually on the appointed date/time and they worked hard throughout the day. They kept me fully informed and showed me each stage of the job. Gareth provided a number of photos of the job which I sent to Affinity and he waited whilst I confirmed with them that the job was complaint. They then cleared up, made good really nicely and supplied a certificate of compliance. In summary I am very pleased that I picked Gareth at GWG to undertake this work. I would definitely recommend him and I will call on him if I require this sort of work in the future..

TrustATrader
Richard5.0 / 5

Tidy prompt and a fair price . Laid a new mains water pipe 800 m In a few days .

TrustATrader
Wei5.0 / 5

My house had an underground water leakage this Summer, luckily Gareth came to help. As I wasn't sure what to do, the on-site repair or the pipe replacement, he provided me with two separate quotes, both were reasonable. He was knowledgeable and friendly and answered my questions by phone or email promptly. I finally chose the plan of replacing the pipe in between the external stop and the internal main stops. On the day of proceeding, Gareth and his team members discovered a hidden route to reach the internal main. They opened up the under staircase to let the pipe run through to avoid the copper water pipe running visibility around the staircase and the showroom. In the end, no new water pipe was visible at all! I recommend Gareth and GWG watermain without hesitation.

Reply from the business

"Thanks for the review Wei, glad we could get this sorted for you."

TrustATrader
Kiran5.0 / 5

Gareth was recommended by a neighbour. He prompt in responding to my txt message enquiry. We agreed a date and time for a site visit to assess the job. He called in advance of visit to check if time was still okay. Arrived on time, assessed thr job, provided a price for job and date he complete. Arrived 5 minutes in advance of time to setup and put out health and safety signage for other road users. The team worked straight through to completion no breaks. Kept me updated with plan of action, and progress. Not only the workmanship professional and neat but their reinstatement works was outstanding. On my drive you couldn't tell that any water mains works had taken place. More over on the shared drive the reinstatement of tarmac was exemplary, neat, flush and clean. Obsolutely impressed with professional workmanship and service. Have already share contact details with friends and family. Will use again for future plumbing and water mains works. Thank you Gareth.

Reply from the business

"Many thanks for the review Kiran"

TrustATrader
Nicola5.0 / 5

Excellent service from start to finish. Carried out essential work quick and on a Saturday to avoid any disruption to business. Would highly recommended Gareth and his team.

Reply from the business

"Many thanks Nicola and for being so cooperative with us"

TrustATrader
Andrew5.0 / 5

Gareth was very responsive, and completed a high quality job in a very timely manner

TrustATrader
Tracy5.0 / 5

GWG were very competent operatives who replaced about 30 metres of old watermain with a new plastic run using their moling equipment. The job was handled in an efficient and problem solving manner and the garden restored neatly. It was completed in a day and I wouldn't hesitate to recommend them.

Reply from the business

"Thanks Tracey, always good to get rid of an old lead water main"

TrustATrader
Sarah5.0 / 5

Gareth and Mark were first class. They were reliable, hard working and trustworthy. They got stuck in straight away, found the leak, did what they needed to do to fix it, drained all the excess water from the ground and left everything just as they’d found it (which included putting back the block paving). I was really impressed and would recommend GWG to anyone!

Reply from the business

"Thanks for the review Sarah . Good to these leaks found and fixed"

TrustATrader
Robin Thomas5.0 / 5

Friendly and competent contractor

TrustATrader
Sabino5.0 / 5

Great job, quick and clean. Managed to change the old lead mains pipe under the front garden all the way to the back of the house, in a few hours without major disruptions!

Reply from the business

"Thanks for the review Sabino. Always good to get a property off of the old lead water main."

TrustATrader
Bernard5.0 / 5

Replaced old water mains pipe.From initial on site survey to completion Gareth did an excellent job. Highly recommended

Reply from the business

"Many thanks Bernard. The old corroded galvanised pipe work had seen better days. Glad we could help to get it changed"

TrustATrader
B5.0 / 5

Friendly and easy to work with. Efficient changing of our lead pipes in our Victorian house in Cambridge

TrustATrader
Christopher Reidy5.0 / 5

Gareth was very helpful and very knowledgable. He gave very good advice and helped in any way he could. Would highly recommend. Very friendly also.

TrustATrader
Rob5.0 / 5

Fixed our underground water leak. Very quick, a great job and a clean finish. Thank you!

TrustATrader
Deborah5.0 / 5

Gareth was punctual, efficient and communicated exceptionally well throughout. He had to manage a shared water supply leak between four households and he was very accommodating to every household. The work was finished to a high standard. Thank you

TrustATrader
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Local context

Rated 5.0★ — in line with the local average for landscapers in Letchworth Garden City

Across 19 rated landscapers in Letchworth Garden City, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.

Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 42 public reviewsAcross TrustATraderTrustATrader
Sources

Every signal, traced to its origin

1 named sources
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
Review volume: 42
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks

Before you hire a landscaper

Get an itemised quote that separates plants and materials, any machinery or skip hire, and labour — a vague 'garden makeover' lump sum hides where the money goes and makes extra charges easy to add later.
Be wary of paying a large sum up front 'for materials' — agree staged payments against work you can see completed, especially for hard landscaping like patios, decking, paving or driveways.
Tree work and anything near a boundary can be regulated — protected trees and conservation areas often need permission, and removing a protected tree can be an offence. Confirm what is allowed, and that they carry public-liability insurance, before work starts.
Ask to see a portfolio of completed work like yours, plus recent references you can contact.
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