Hatters Plumbing and Heating
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Hatters Plumbing and Heating has been vetted and approved by TrustATrader. Covering Merseyside
What the public record says
Highlights
"Good tradesman"
"Very nice chap, helpful and polite, turned up on time and good value. Will be calling him again, next time we need a gas man."
"Very helpful and facilatated my bathroom vision. Replaced whole bathroom suite, brand new appliances, tiling and boiler change. Work was completed on schedule and without any fuss. Good communiction throughout the process and price was very reasonable. Would definately hire Ben again in the futue. Cheers"
Detailed reviews
Good tradesman
Very nice chap, helpful and polite, turned up on time and good value. Will be calling him again, next time we need a gas man.
Very helpful and facilatated my bathroom vision. Replaced whole bathroom suite, brand new appliances, tiling and boiler change. Work was completed on schedule and without any fuss. Good communiction throughout the process and price was very reasonable. Would definately hire Ben again in the futue. Cheers
Hatters and plumbing was spot on with the work very quick professionals ben came out and was very helpful cleaned up after himself was very polite made me at ease explained how the boiler worked and did a leak issue highly recommended to friends and family
Very neat and tidy, covered everything with dust sheets. Extremely happy with the whole process. Would recommend them to friends.
Lovely guy. He done a great job love the new boiler . He went out his way to make sure the kitchen was spotless .. plus best price around .. thank you again x
Boiler was serviced, he turned up and was very efficient leaving no mess behind
Ben from Hatters Heating has helped us several times. Recently sorted our dodgy radiators with a 'power flush' so our heating works properly again. Always friendly and on time. Highly recommend.
Ben I have used before to fit and service a gas fire, this time I needed a new boiler and several new radiators and a thermostat valve fitting. I highly trust him and his work is excellent, I would recommend him to anyone, feel that I always get value for my money.
Ben disconnected my old gas cooker and made it safe until my new one was delivered the following day. Ben installed and connected my new cooker the next day - replacing old pipes and testing the cooker to ensure it was fully functional. His work is fabulous, and reasonably priced, he cleans and tidies up after himself and is very respectful when working in your home. I can't fault him in anyway and definitely recommend him to all friends and family.
Ben installed gas central heating in December - it was something I had been dreading due to the upheaval! Ben sent me a quote and explained everything to me - the price was very reasonable so booked the install for week commencing 12 December. Ben was very respectful of our home and we had a safe room for our 4 cats. Ben always let us know when he was on his way and he if was delayed would also let you know - which was great. The work he carried out was fabulous, he cleaned and tidied up after himself and he made everything seamless and I know that I made the right choice by choosing Ben to do the work. Ben is a fabulous worker, nothing is too much trouble and he goes above and beyond to ensure you are satisfied with his work. I have no hesitation in recommending him to all friends and family. Ben is someone I will definitely use again and again. Thanks Ben
Ben arrived today, to repair my leaking combi boiler, replaced the part that was causing the leak, I would highly recommend him to friends and family who have any problems with their home heating systems
Ben was great. Straight-talking, polite, came on time, did the work and stayed on to make sure everything was working correctly. Really great experience, I will certainly use Hatters again
Ben installed our new Boiler. quick, tidy and proficient, will be using Hatters in the future.
Fitted a gas stove for me. Ben did the following work for me: This included running a new gas line from the gas meter, down the side of the house and back into the living room. Ben also supplied and installed a 1000 x 300 double panel radiator with a thermostatic valve in the living room under the middle window. This included lifting the floorboards upstairs to reroute the pipe to the new radiator location. He also removed some really unsightly old pipes and installed new copper ones. The quality of Ben’s work is excellent. The fire control was faulty, so he came back free of charge to fit it. Really tidy with all rubbish removed. Ben was so well mannered and respectful to everyone in our home. If Ben was stuck in traffic or was delayed even for 10 minutes he would text and let us know. I trusted him completely and by the time he had completed the work, he felt more like a friend. Very reasonably priced too and good value for money. Thanks Ben!
Excellent, will be using Ben again in the future.
We cant recommend Ben from Hatters Plumbing & Heating enough, he gave us a fair Quote and did a great job, Ben is Kind soul with a great work ethic which these days is very rare, we will certainly be using Hatters again! Thanks Ben
Polite & professional. All work completed to a high standard
Ben was so polite, efficient and straightforward. We were so pleased. We'll definitively use Ben services again. Highly recommended.
Fantastic service! Ben was super efficient, polite and knowledgeable. He was able to locate a leak and fix it promptly. Will definitely recommend Ben and will use him for any future jobs.
Rated 5.0★ — in line with the local average for plumbers in Liverpool
Across 119 rated plumbers in Liverpool, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
Work photos from the public profile
Trust checks and red flags
Every signal, traced to its origin
Review platforms
What's strong, and what to check yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
Check the WaterSafe register.jpg)