Builder

Hightop Gutters & Roofs Ltd

Romford3.8· 183 reviews · 2 sources
Trust score
71out of 100
Rating3.8★
Review volume183
Source diversity2 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

Recent work

Work photos from the public profile

16 photos
Planning evidence

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About

Verified fascia / soffits / guttering in Romford, Essex.

Reviews · public evidence

What customers say

3.8out of 5
183 reviews in public evidenceCross-checked across 2 sources
TrustATrader98 reviews · 5.0 avg
Checkatrade90 reviews · 4.9 avg

Highlights

"Great experience from start to finish. Shown before photos of what needed repairing. Once the works were completed I was shown photos of the completed works. The tradesman were friendly and polite and my property was left very tidy when they left."

AnonymousCheckatrade5.0 rating

"Can not recommend this company highly enough. Jack and his team were brilliant! Initially got quote for gutters, soffits and facia however there was an issue with the roof. Jack sent me videos and explained the problem. Everything was done in a professional and timely manner and Jack was just lovely to deal with. Would totally recommend this company."

AnonymousCheckatrade5.0 rating

"Excellent work carried out by Jack and his Team , quality work, fair price , have recommended and would use again."

AnonymousCheckatrade5.0 rating

Detailed reviews

Anonymous5.0 / 5 ·

Great experience from start to finish. Shown before photos of what needed repairing. Once the works were completed I was shown photos of the completed works. The tradesman were friendly and polite and my property was left very tidy when they left.

Checkatrade
Anonymous5.0 / 5 ·

Can not recommend this company highly enough. Jack and his team were brilliant! Initially got quote for gutters, soffits and facia however there was an issue with the roof. Jack sent me videos and explained the problem. Everything was done in a professional and timely manner and Jack was just lovely to deal with. Would totally recommend this company.

Checkatrade
Anonymous5.0 / 5 ·

Excellent work carried out by Jack and his Team , quality work, fair price , have recommended and would use again.

Checkatrade
Checkatrade5.0 / 5 ·

Jack and the team were extremely helpful throughout the whole job from quotation to completion. Very professional, punctual and considerate. We needed our guttering repaired and cleared, Jack and his company were highly recommended by a mutual friend and did not disappoint in any way. It is so refreshing to find someone hardworking, honest and clean & tidy is this current climate. I would and will thoroughly recommend Jack and his company High Top to anyone who has any roofing, guttering or other related jobs within a heartbeat. Keep up the fantastic work guys

Checkatrade
Checkatrade5.0 / 5 ·

Jack and his team have just completed a second job for us. Brilliant communication, professional work. Both guys that completed work are polite and tidy up after themselves. Wouldn’t hesitate to recommend and use them again.

Checkatrade
Checkatrade5.0 / 5 ·

I was thoroughly impressed with the roofing work recently carried out by Jack and the rest of the team at Hightop Gutters and Roofs. The team demonstrated exceptional professionalism, arriving promptly and completing the job efficiently. The quality of their workmanship is evident, and we are very happy with the new roof. The team were happy to answer any queries that we had and thoroughly explained to us the steps that they were taking. I would highly recommend their services to anyone seeking reliable and top-notch roofing solutions.

Checkatrade
Checkatrade2.5 / 5 ·

All kudos to Chris, Harry and Albe; lovely 'affable graters', polite and conscientious. Uncomfortable from the offset with the 'management' of work undertaken. Unforeseen issues arose, escalating costs and speed, on the basis of a text quote, no breakdown of costs (despite requests), no time to consider options, never asked just told - felt like being railroaded. Extra (cleaning) costs due to a lack of foresight (laying cement when rain was imminent) and scaffolding security concerns added to the whole experience. Feels like being 'shafted' and bitterly regret not obtaining alternative quotes.

Checkatrade
Checkatrade5.0 / 5 ·

I had initially requested a gutter repair but Hightop found some issues with the roof as well. They took videos and photos to show me the issues and gave me some options. I was quickly given quotes, with breakdowns of costs and provided with dates when the work could be done if I wanted to go ahead. The prices were reasonable and the communications from Hightop were really good - fast and polite. Once the work went ahead (repairs to chimney breast and other fixes on the roof, as well as the gutter repairs), everything was done on time and to a really decent standard. Highly recommend

Checkatrade
Checkatrade5.0 / 5 ·

2 GREAT GUYS IN CHRIS AND HARRY , WORK DONE TO PURFECTION , WENT ABOVE AND BEYOND IN THE CLEAN UP OF MARKS ON THE GUTTERS WHEN JOB DONE AND CHECKED TO SEE IF THE WATER FLOWD AWAY IN THE DIRECTION IT SHOULD ONCE JOB COMPLETE , HIGHLY RECOMMENDED

Checkatrade
Checkatrade5.0 / 5 ·

Pitched roof lined at a fair price, explained everything clearly, and did a tidy job with minimal disruption caused to a busy family home. Very impressive service and would recommend and use again (they will be doing my flat roof porch canopy next).

Checkatrade
Clare F5.0 / 5 ·

Two guttering jobs were carried out by Hightop for me, first the gutters were cleaned and then a downpipe redirected away from ejecting water onto the ground. Ongoing chronic damp problems experienced for years on my property were successfully solved by their excellent and professional work. All rubbish was removed and not left behind. Jack and the workers are reliable, professional and polite. I had no idea that guttering work could solve my ongoing damp problems, which i thought required digging out new pipework in the ground, however Hightop did a great job &designed a fix and solution.

Checkatrade
Checkatrade5.0 / 5 ·

The work was carried out to a very high standard. Jack was very professional and clearly prided himself on the standard of the work. He kept us informed throughout. We are very happy with the work and would highly recommend them.

Checkatrade
Checkatrade5.0 / 5 ·

Exemplary standard of work 10/10

Checkatrade
Checkatrade5.0 / 5 ·

We used HighTop to repair and replace some guttering for us. They were really efficient and did a fantastic job. They also cleared out some downpipes for us while they were here. The guys who did the work were friendly, accommodating & got the work done with no fuss. Great service. Value for money. Would gladly recommend them.

Checkatrade
Checkatrade4.5 / 5 ·

Nice team, good communication. Expensive but good quality.

Checkatrade
Checkatrade5.0 / 5 ·

Punctual arrived 10 minutes early on a bank holiday . Very clean tidy and polite . Carried out work efficiently.

Checkatrade
Checkatrade4.7 / 5 ·

My roof had a leak because the rendering on the parapet wall had crumbled, the felt had perished and the flashing had corroded. HighTop did a very neat job of replacing all of these, bedding the tiles at the gable end, sealing the valley gutter and painting the new render to give a nice looking finish. They also did some remedial work on the chimney for me. Punctual, efficient, polite. Really pleased with the job.

Checkatrade
Checkatrade5.0 / 5 ·

We had had a couple of bad experiences with previous tradesmen replacing this gutter. Thankfully, third time lucky! Jack was a reassuring presence from the start. The quote was in line (perhaps slightly higher than others, but we felt Hightop was the right choice). A date was set. Jack's team arrived on time and the work was carried out efficiently and with accuracy, looking at it from the ground. They water-tested the gutter before they left and all seems well. I would recommend Hightop

Checkatrade
Checkatrade4.5 / 5 ·

My front and rear roofs had started looking weathered and needed attention. I called Jack to come round to have a look and following his advice and quote we agreed for him to replace several broken tiles, replace guttering and a fascia board and put down new led flashing. All was done as agreed with punctuality and care.

Checkatrade
Checkatrade5.0 / 5 ·

We have recently had a new roof, facias and gutters on our house by Hightop Gutters & Roofs. The team did an excellent job and I’m very happy with the outcome. The team were hard working, knowledgeable and happy to answer any questions regarding the ongoing work. They made us aware of what they were doing and why, they were also very tidy and cleaned up around the house at the end of each day that they were working. I would have no hesitation in recommending Jack and his team for any roofing, gutter or facia work that needs to be undertaken.

Checkatrade
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Public evidence shown
Public review evidence3.8★ from 183 public reviewsAcross TrustATrader, CheckatradeCheckatradeTrustATrader
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2 named sources
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Strong signals
Rating: 3.8★
Review volume: 183
Source diversity: 2 sources
!Worth checking yourself
!Verification: Listed
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Common questions about Hightop Gutters & Roofs Ltd

What do customers say about Hightop Gutters & Roofs Ltd?

Hightop Gutters & Roofs Ltd has 183 public reviews, averaging 3.8 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Hightop Gutters & Roofs Ltd's reviews are genuine?

Hightop Gutters & Roofs Ltd's 183 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

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