Builder

Horizon Roofing NE

Durham4.9· 101 reviews · 1 source
Trust score
78out of 100
Rating4.9★
Review volume101
Source diversity1 source
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

Verified roofer in Durham.

Reviews · public evidence

What customers say

4.9out of 5
101 reviews in public evidenceCross-checked across 1 source
Checkatrade101 reviews · 5.0 avg

Highlights

"James came out to remove our old concrete guttering and quickly discovered that the roof was in much worse condition than expected. He took the time to clearly explain the issues and what needed to be done. After agreeing to the work, he arranged for the roof replacement the very next day — incredibly fast and efficient! James was friendly, professional, and kept me reassured throughout the entire process. His team worked hard, were polite, and did a fantastic job. The roof looks great, and I couldn’t be happier with the service. I highly recommend!"

AnonymousCheckatrade5.0 rating

"Repaired a leak and checked over the roof. Discovered the ridge tiles were insecure and felt at the guttering was damaged. Showed photos and videos of what was up there. Repaired the leak, installed eaves protectors and secured the ridge tiles. Good communication throughout and left having tidied up."

David JCheckatrade5.0 rating

"Very competitive quote, received promptly. Communication with James was easy and straightforward. Work was carried out promptly and efficiently."

AnonymousCheckatrade4.8 rating

Detailed reviews

Anonymous5.0 / 5 ·

James came out to remove our old concrete guttering and quickly discovered that the roof was in much worse condition than expected. He took the time to clearly explain the issues and what needed to be done. After agreeing to the work, he arranged for the roof replacement the very next day — incredibly fast and efficient! James was friendly, professional, and kept me reassured throughout the entire process. His team worked hard, were polite, and did a fantastic job. The roof looks great, and I couldn’t be happier with the service. I highly recommend!

Checkatrade
David J5.0 / 5 ·

Repaired a leak and checked over the roof. Discovered the ridge tiles were insecure and felt at the guttering was damaged. Showed photos and videos of what was up there. Repaired the leak, installed eaves protectors and secured the ridge tiles. Good communication throughout and left having tidied up.

Checkatrade
Anonymous4.8 / 5 ·

Very competitive quote, received promptly. Communication with James was easy and straightforward. Work was carried out promptly and efficiently.

Checkatrade
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Local context

Rated 4.9★ — in line with the local average for builders in Durham

Across 24 rated builders in Durham, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.

Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence4.9★ from 101 public reviewsAcross CheckatradeCheckatrade
Sources

Every signal, traced to its origin

1 named sources
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 4.9★
Review volume: 101
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Verify at the sourceCheck them yourself

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Smart checks

Before you hire a builder

Never pay a large deposit up front — agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow — both are red flags for an unaccountable job.
Ask to see a portfolio of completed work like yours, plus recent references you can contact.
Check the credentials and registrations that matter for this work — and that they are current.
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