Plumber

Imperial Plumbing & Heating

Brentwood5.0· 102 reviews · 2 sources
Trust score
82out of 100
Rating5.0★
Review volume102
Source diversity2 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

Imperial Plumbing & Heating has been vetted and approved by TrustATrader. Covering Brentwood, Essex and surrounding areas

Reviews · public evidence

What customers say

5.0out of 5
102 reviews in public evidenceCross-checked across 2 sources
Companies HouseSource profile linked
TrustATraderSource profile linked

Highlights

"I’ve used Jamie before, I called him because I had no hot water or heating he was able to come later that day and got it back working for me . Very professional and polite would highly recommend."

CharlotteTrustATrader5.0 rating

"Would absolutely recommend. Very professional and very clean and tidy. No complaints at all."

Katie GraingerTrustATrader5.0 rating

"Nice chap, really good job , would use again and I have recommended."

Bernadette GerrardTrustATrader5.0 rating

Detailed reviews

Charlotte5.0 / 5

I’ve used Jamie before, I called him because I had no hot water or heating he was able to come later that day and got it back working for me . Very professional and polite would highly recommend.

TrustATrader
Maria Rose4.7 / 5

Good work, no problems, comparable rates.

TrustATrader
Ben Zarrop5.0 / 5
TrustATrader
Katie Grainger5.0 / 5

Would absolutely recommend. Very professional and very clean and tidy. No complaints at all.

TrustATrader
Bernadette Gerrard5.0 / 5

Nice chap, really good job , would use again and I have recommended.

TrustATrader
Paul Hughes5.0 / 5

Professional, trustworthy and friendly. Have used Imperial a couple of times and have recommended them. Really good job done.

TrustATrader
Janet Tucker5.0 / 5

Excellent service! Saved our bank holiday weekend by coming out on Sunday. Arrived early, quick and friendly and showed me how to prevent the issue going forward. Will definitely use again and would recommend. Thank you Jamie.

TrustATrader
Paul Johnson5.0 / 5

Good attitude, very experienced tradesman. I have used him several times.

TrustATrader
Neil Prockter5.0 / 5

I contacted Jamie through a friend and described what the issues were, no hot water or pressure. As I work in the city Jamie said he would come when I got back and would diagnose the issue. He advised we needed a particular part and would speak to the supplier in the morning and if I agreed to the price and for labour he would order it straight away. Very reasonable price was given. As soon as the part was in (2 days) he came round to fit it and everything worked fine again. Jamie even offered to fix a radiator problem, which took about 10/15mins after I had paid him, which really impressed me. I would highly recommend Jamie to anyone, he was punctual, efficient, good communication, fair price but most importantly a high quality of work. A very satisfied customer who will be back in contact with Jamie when I need work in future property. 5 star.

TrustATrader
Neil Prockter5.0 / 5

Explained to Jamie what our problem was (no hot water) and he came round to have a look and knew exactly what it was instantly. He ordered the part the next day. This arrived within two days, fitted the part and everything was fixed. Jamie also assisted in adjusting two of our radiators a no extra cost. Really nice guy, fair and competitive price, efficient, good time keeping and good communication. Would highly recommend to anyone.

TrustATrader
Christina Mansfield5.0 / 5

Professional service from start to finish. Jamie did a great job of replacing our shower unit.

TrustATrader
Stephanie Smith5.0 / 5

I found Jamie through trustatrader as I needed someone to come and look at a radiator that wasn’t getting warm. Jamie resolved the problem for me quickly without needing to replace the whole radiator. It’s great to know there are trusted tradesmen out there who are honest and will do what needs to be done to resolve the problem rather than just opting for the solution that will make them the most money! Jamie was presentable, professional and tidy. I wouldn’t hesitate to use Jamie again.

TrustATrader
Patricia Corcoran4.8 / 5

Very helpful, polite and left everything clean and tidy. Thanks Jamie.

TrustATrader
Bernadette Gerrard5.0 / 5

Great service, very professional. Called Jamie today as I had no hot water. He came round in sufficient time in his busy schedule. Used Jamie numerous times. Great service. Highly recommend.

TrustATrader
Dan Stevens5.0 / 5

Very impressed with the service. Professional and punctual. All round nice bloke and very reasonable on price. Will definitely use again. Highly recommended.

TrustATrader
joy Davidian5.0 / 5

Rang Jamie, who called me straight back and made me a priority job. He arrived earlier this afternoon and solved my no hot water issue. All working well. Very professional.

TrustATrader
Angela5.0 / 5

Amazing. Prompt response. Excellent work.

TrustATrader
Phil Shacklady5.0 / 5

Great service, prompt response and kept me informed- the job was carried out speedily, efficiently and courteously- thanks Jamie.

TrustATrader
Gary Edwards5.0 / 5

Very happy with the job, good manners, clean and tidy.

TrustATrader
Roy Branchflower5.0 / 5

Good friendly and punctual service.

TrustATrader
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Local context

Rated 5.0★ — in line with the local average for plumbers in Brentwood

Across 27 rated plumbers in Brentwood, the typical rating is 5.0★. We compare against the same businesses a homeowner would find searching for this trade locally.

Recent work

Work photos from the public profile

27 photos
Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 102 public reviewsCompanies HouseTrustATrader
Sources

Every signal, traced to its origin

2 named sources

Review sources

TrustATrader

Official sources

Companies House
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
Review volume: 102
Source diversity: 2 sources
!Worth checking yourself
!Verification: Listed
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Good to know

Common questions about Imperial Plumbing & Heating

What do customers say about Imperial Plumbing & Heating?

Imperial Plumbing & Heating has 102 public reviews, averaging 5.0 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Imperial Plumbing & Heating's reviews are genuine?

Imperial Plumbing & Heating's 102 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Smart checks

Before you hire a plumber

Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
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