Gas Engineer
Jackson Plumbing & Heating
Trust score
77out of 100
Rating4.8★
Review volume718
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
4.8out of 5
Highlights
"We called the company due to some poor work done by a previous handyman, we had a leaking radiator pipe and had no water as we had to turn it off. James came he was amazing, completely saved our night and had it fixed in no time. Couldn’t recommend more."
"I had to call this company out as an emergency on New Years Eve - they came promptly. I needed a new boiler as my old one had completely failed and they fitted me in - the day after New Year They worked right through the weekend until late into the evening. They have been nothing but helpful, explaining everything along the way, they were efficient, clearly knew what they were doing and did an excellent job. I can thoroughly recommend them {and already have} as I have been so impressed with their professionalism and work. I have already asked them to do my annual service."
"Yesterday our central heating failed on one of the coldest days of the year, when as it happened, I also had to collect my husband from hospital after a chest infection. Although abroad at the moment, James was able to diagnose the fault long distance and advised me (with photos to help) exactly what to do. It worked! It has made a huge difference to us."
Detailed reviews
We called the company due to some poor work done by a previous handyman, we had a leaking radiator pipe and had no water as we had to turn it off. James came he was amazing, completely saved our night and had it fixed in no time. Couldn’t recommend more.
Yesterday our central heating failed on one of the coldest days of the year, when as it happened, I also had to collect my husband from hospital after a chest infection. Although abroad at the moment, James was able to diagnose the fault long distance and advised me (with photos to help) exactly what to do. It worked! It has made a huge difference to us.
I had to call this company out as an emergency on New Years Eve - they came promptly. I needed a new boiler as my old one had completely failed and they fitted me in - the day after New Year They worked right through the weekend until late into the evening. They have been nothing but helpful, explaining everything along the way, they were efficient, clearly knew what they were doing and did an excellent job. I can thoroughly recommend them {and already have} as I have been so impressed with their professionalism and work. I have already asked them to do my annual service.
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About
Verified bathrooms in Colchester, Essex.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.8★ from 718 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.8★
✓Review volume: 718
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on Jackson Plumbing & Heating before you contact them.
