Gas Engineer
Jacques Heating
Trust score
61out of 100
Rating5.0★
Review volumeLow · 15
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"I was impressed by Mason’s clarity in explaining the different options I had in order to get rid of the immersion heater. He provided a very detailed estimate and was on time, tidy and communicated well during the job. His charges are reasonable too"
"Mason was such a knowledgeable plumber who I will definitely use again. Very punctual, efficient and professional. He cleaned up after himself and worked really tidily. Plus he was a really nice guy and I felt that, as a single mum, I could trust him in my house which was really important."
"Jacques Heating were very responsive and helpful. They came on time and did the job very well. I would use them again."
Detailed reviews
Showing the 3 reviews we hold full text for. The 15 headline total is the review volume reported across Jacques Heating’s public review sources.
I was impressed by Mason’s clarity in explaining the different options I had in order to get rid of the immersion heater. He provided a very detailed estimate and was on time, tidy and communicated well during the job. His charges are reasonable too
Mason was such a knowledgeable plumber who I will definitely use again. Very punctual, efficient and professional. He cleaned up after himself and worked really tidily. Plus he was a really nice guy and I felt that, as a single mum, I could trust him in my house which was really important.
Jacques Heating were very responsive and helpful. They came on time and did the job very well. I would use them again.
Local context
Rated 5.0★ — above the local average for gas engineers in Waltham Abbey
Across 10 rated gas engineers in Waltham Abbey, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
About
Verified central heating in Waltham Abbey, Essex.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 15 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
!Worth checking yourself
!Review volume: Low · 15
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on Jacques Heating before you contact them.