Roofer

Jones And Sons Home Improvements

Ludlow4.9· 59 reviews · 3 sources
Trust score
86out of 100
Rating4.9★
Review volume59
Source diversity3 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

Jones And Sons Home Improvements has been vetted and approved by TrustATrader. Covering Worcestershire, Herefordshire & Shropshire

Reviews · public evidence

What customers say

4.9out of 5
59 reviews in public evidenceCross-checked across 2 sources
Checkatrade59 reviews · 5.0 avg
TrustATrader13 reviews · 5.0 avg

Highlights

"Very happy with Mike and his sons’ work - they completely re-tiled the roof, including felting and batons as well as rebuilding three chimneys. They did an excellent job, explaining everything as they went and giving different options in case of needing repair. I wouldn’t hesitate to recommend them to other people."

JamesTrustATrader5.0 rating

"Mike and sons did an excellent job on a complicated roof configuration which in parts was a 140years old. The craftsmanship was excellent and every defect was photographed, discussed and a price agreed prior to proceeding with the job. I would unquestionably recommend MR Jones &Sons for any roofing work."

PaulaTrustATrader5.0 rating

"A great family business with integrity! A firm that actually calls you back and turns up when they say they will! Mike kept me informed throughout the process. I have had 3 roofs done by Mike and his lads in the past couple of months . I am so glad they were recommended to me and would highly recommend them. First class job and they even tidy up!"

LauraTrustATrader5.0 rating

Detailed reviews

James5.0 / 5

Very happy with Mike and his sons’ work - they completely re-tiled the roof, including felting and batons as well as rebuilding three chimneys. They did an excellent job, explaining everything as they went and giving different options in case of needing repair. I wouldn’t hesitate to recommend them to other people.

TrustATrader
Paula5.0 / 5

Mike and sons did an excellent job on a complicated roof configuration which in parts was a 140years old. The craftsmanship was excellent and every defect was photographed, discussed and a price agreed prior to proceeding with the job. I would unquestionably recommend MR Jones &Sons for any roofing work.

TrustATrader
Don4.8 / 5

Mike and his guys were always on time and did the work in the time they said. Fully explained the roof issues and options. Very pleased it is all sorted to a good standard.

TrustATrader
Laura5.0 / 5

A great family business with integrity! A firm that actually calls you back and turns up when they say they will! Mike kept me informed throughout the process. I have had 3 roofs done by Mike and his lads in the past couple of months . I am so glad they were recommended to me and would highly recommend them. First class job and they even tidy up!

TrustATrader
Victoria5.0 / 5

Oh I can't recommend Jones And Sons Home Improvements enough!!! From the start, Mike was incredibly patient, taking the time to explain exactly what the work would entail. His quote was not only very competitive but also more affordable than others I had received, which was a huge plus. Despite me not being present when the job was carried out, I felt completely at ease using his services because Mike’s professionalism and trustworthiness was evident throughout. The job was done to a high standard and completed in a timely manner. Plus, Mike was friendly and approachable, making the entire experience a positive one. Thank you so much, Mike! You truly exceeded my expectations!

TrustATrader
Simon5.0 / 5

Had an animal knock a tile from my roof leaving an hole. Called Jones and Sons and they were all too happy to help. When they came around I showed them the problem and they had it fixed within half an hour. They were very knowledgeable and helpful with my issue and I would definitely use their services again should I need it. I totally recommend them.

TrustATrader
Graham5.0 / 5

Responded quickly to call, completed work well and easy to work with

TrustATrader
Tony & Sheila5.0 / 5

I contacted Mike Jones last Saturday morning about a leak in our hallway after a storm. It wasn't gushing through, so we agreed on Monday am for an inspection. Mike arrived on time and was friendly and business-like. He spotted where the water might be getting in and made a repair there and then. Though it was a relatively minor job and didn't take long, we were astonished he didn't charge us - will definitely recommend to others - thank you Mike!

TrustATrader
Rosemary5.0 / 5

Our roof was in a bit of a state when we contacted Mike, having had work done by people without the competence for the job. We were scared of getting yet another similar job, but Mike reassured us, he had the right qualities, insurance and references .He gave understandable explanations of what needed to be done and why, accommodated our (limited) budget so we got affective repairs within our means, kept in contact through the work , kept his word and worked solidly when he was with us. We were so pleased with the results. We couldn’t recommend him highly enough.

TrustATrader
Russell5.0 / 5

No nonsense. Great work

TrustATrader
Phil5.0 / 5

I contacted Mike regarding a leaking chimney that required a partial rebuild, and the response was very quick. The work was carried out to a high standard, by professionals who were friendly, and clearly knew what they were doing. Everything was explained well and our garden was left tidy afterwards. We’re very pleased with the quality of the repair and wouldn’t hesitate to recommend Mike and his team.

TrustATrader
Neil Ford4.7 / 5

We had a big roof leak at our porch and bedroom. Mike came over the same day and quickly identified that the roof membrane had perished and gone brittle. Also I knew that quite a bit of our fascia’s and soffits had gone rotten and needed replacing. We agreed to go ahead and Mike sorted out the scaffolding within a week. Mike and his sons arrived to start work and were very polite and hardworking at all times. They would always knock on the door on arrival and at the end of the day with an update, if there were any problems or decisions to be made and kept me informed throughout. It was a pleasure to have them work for us. There were other problems as things developed, but that’s what happens when you leave things for too long. The weather wasn’t in our favour, but we the lads would battle through as much as possible. So, if you want solid hard respectful and honest workers then I would thoroughly recommend Jones & Sons Home Improvements.

TrustATrader
Caroline5.0 / 5

Mike sent his two sons over to fix the leak in my porch roof and they were very thorough did a good job will certainly use them again

TrustATrader
Anonymous4.5 / 5

Promptly visited and gave a quote with time scale and cost. Came as expected and undertook the roof repair on the day he said, but it was very cold wet weather. At the end of the day left some mortar in the gutters and after pointing the gables cement was left on the PVC fascia. Promptly returned when requested to do so, to tidy up. Very satisfied with workmanship and helpfulness. Trustworthy and will use again

Checkatrade
Anonymous5.0 / 5

I contacted Mike regarding a leaking chimney that required a partial rebuild, and the response was very quick. The work was carried out to a high standard, by professionals who were friendly, and clearly knew what they were doing. Everything was explained well and our garden was left tidy afterwards. We’re very pleased with the quality of the repair and wouldn’t hesitate to recommend Mike and his team.

Checkatrade
Anonymous4.8 / 5

We had a big roof leak at our porch and bedroom. Mike came over the same day and quickly identified that the roof membrane had perished and gone brittle. I also knew that quite a bit of our fascia’s and soffits had gone rotten and needed replacing. Mike and his sons arrived to start work and were very polite and hardworking at all times. The weather wasn’t in our favour, but we the lads would battle through as much as possible. So, if you want solid hard respectful and honest workers then I would thoroughly recommend Jones & Sons Home Improvements.

Checkatrade
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Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence4.9★ from 59 public reviewsAcross Checkatrade, TrustATraderCheckatradeCompanies HouseTrustATrader
Sources

Every signal, traced to its origin

3 named sources
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 4.9★
Review volume: 59
Source diversity: 3 sources
!Worth checking yourself
!Verification: Listed
Good to know

Common questions about Jones And Sons Home Improvements

What do customers say about Jones And Sons Home Improvements?

Jones And Sons Home Improvements has 59 public reviews, averaging 4.9 out of 5, gathered across 3 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Jones And Sons Home Improvements's reviews are genuine?

Jones And Sons Home Improvements's 59 public reviews are gathered and cross-checked across 3 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Smart checks

Before you hire a roofer

Never agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note — that is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee — not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
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