Plumber
Jones Plumbing
Trust score
57out of 100
Rating5.0★
Review volumeLow · 6
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified plumber in Sittingbourne.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"Fast response to enquiry and was able to come out same day to have a look. Unable to complete the repair due to nature of the job but isolated the leak. Quote and job completed within a week. The job was done quickly and area left tidy. Will triple checked the leak had gone and explained what he had done. Thank you, definitely recommend and will use again."
"New toliet flush fitted very informitive and tidy plumber wiuld recomend"
"Very happy with the work that William has completed. Highly recommend it. I will definitely use him for other plumbing projects. Thank you! Love my new sink !"
Detailed reviews
Showing the 3 reviews we hold full text for. The 6 headline total is the review volume reported across Jones Plumbing’s public review sources.
Fast response to enquiry and was able to come out same day to have a look. Unable to complete the repair due to nature of the job but isolated the leak. Quote and job completed within a week. The job was done quickly and area left tidy. Will triple checked the leak had gone and explained what he had done. Thank you, definitely recommend and will use again.
New toliet flush fitted very informitive and tidy plumber wiuld recomend
Very happy with the work that William has completed. Highly recommend it. I will definitely use him for other plumbing projects. Thank you! Love my new sink !
Local context
Rated 5.0★ — in line with the local average for plumbers in Sittingbourne
Across 28 rated plumbers in Sittingbourne, the typical rating is 5.0★. We compare against the same businesses a homeowner would find searching for this trade locally.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 6 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
!Worth checking yourself
!Review volume: Low · 6
!Source diversity: 1 source
!Verification: Listed
Verify at the sourceCheck them yourself
Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.
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Before you hire a plumber
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on Jones Plumbing before you contact them.
