Plumber

KAD Heating & Plumbing Services Limited

Ilford4.9· 15 reviews · 3 sources
Trust score
68out of 100
Rating4.9★
Review volumeLow · 15
Source diversity3 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

KAD Heating & Plumbing Services Limited is a Ilford-based Plumber trader profile with 15 public reviews with an average rating of 4.90. Public source data includes a captured contact route and review evidence used for coverage qualification. Source evidence is held from companies_house, which_trusted.

Reviews · public evidence

What customers say

4.9out of 5
15 reviews in public evidenceCross-checked across 1 source
5 stars12
4 stars2
3 stars0
2 stars0
1 star1
Which? Trusted Traders16 reviews · 4.6 avg

Highlights

"We recently moved into a new house and within a week or so the boiler stopped working. Kevin came quickly, worked out what various problems were (a number of parts needed replacing) and got us back up and running. We are very happy with the service he has provided and are grateful he was able to come on such short notice. We will certainly be using him again."

Which? Trusted Traders ConsumerWhich? Trusted Traders5.0 rating

"I have used KAD over a period of several years, perhaps 10 occasions, when some jobs have been simple and others more complex the end result has always been good, helpful and to our liking."

Which? Trusted Traders ConsumerWhich? Trusted Traders5.0 rating

"Kevin Dwyer installed our central heating boiler in 2010. A very good professional job. We call him every year to service the boiler and it has worked splendidly. This year, for the first time, there was a problem. Kevin came promptly. He identified the problem immediately, a valve needed to be replaced. He went out to get the valve, returned quickly and fixed the problem straightaway. In ten years we have always found Kevin to be friendly, reliable and professional. We recommend him highly."

Anthony in Greater LondonWhich? Trusted Traders5.0 rating

Detailed reviews

Which? Trusted Traders Consumer5.0 / 5

We recently moved into a new house and within a week or so the boiler stopped working. Kevin came quickly, worked out what various problems were (a number of parts needed replacing) and got us back up and running. We are very happy with the service he has provided and are grateful he was able to come on such short notice. We will certainly be using him again.

Which? Trusted Traders
Which? Trusted Traders Consumer4.3 / 5

We had a major fire. As a result we redid our kitchen area & installed new bathrooms. Kevin was our builder?s chosen plumber. I soon lost contact with the builder but 16 years on Kevin is still my go to plumber and the plumber I recommend. He attends to both major and minor plumbing matters from installing new boilers, bathrooms & under floor heating to dealing with leaks, replacing tap cartridges etc. I can be a demanding client and Kevin has never let me down or disappointed me.

Which? Trusted Traders
Which? Trusted Traders Consumer5.0 / 5

I have used KAD over a period of several years, perhaps 10 occasions, when some jobs have been simple and others more complex the end result has always been good, helpful and to our liking.

Which? Trusted Traders
Anthony in Greater London5.0 / 5

Kevin Dwyer installed our central heating boiler in 2010. A very good professional job. We call him every year to service the boiler and it has worked splendidly. This year, for the first time, there was a problem. Kevin came promptly. He identified the problem immediately, a valve needed to be replaced. He went out to get the valve, returned quickly and fixed the problem straightaway. In ten years we have always found Kevin to be friendly, reliable and professional. We recommend him highly.

Which? Trusted Traders
Which? Trusted Traders Consumer5.0 / 5

We recently moved into a new house and within a week or so the boiler stopped working. Kevin came quickly, worked out what various problems were (a number of parts needed replacing) and got us back up and running. We are very happy with the service he has provided and are grateful he was able to come on such short notice. We will certainly be using him again.

Which? Trusted Traders
Which? Trusted Traders Consumer5.0 / 5

I have used Kevin Dwyer?s services since 2012 when I came across him as a Which magazine highly recommended local trader. He is both a versatile plumber and an outstanding heating engineer, who is both honest and very competitive price-wise. On his last visit in January, he ably unblocked a drain, did a fiddly repair on our quite ancient toilet cistern, and repaired a leaky tap. i will never forget the occasion years ago, when 2 other recommended heating engineers had stated that my then 16 year old Vaillant boiler was beyond economic repair, one charging us £90 for his visit and opinion; and then Kevin spent 2 hours on a Saturday afternoon persevering with mending it, replacing parts, and charged me less than £100; with the boiler then giving great service without major faults for a further 6 years, until last year when Kevin installed a new Vaillant for me at a price £100s of pounds less than many of his competitors! A great guy and a great advert for the heating and plumbing industry!

Which? Trusted Traders
Which? Trusted Traders Consumer4.3 / 5

We had a major fire. As a result we redid our kitchen area & installed new bathrooms. Kevin was our builder?s chosen plumber. I soon lost contact with the builder but 16 years on Kevin is still my go to plumber and the plumber I recommend. He attends to both major and minor plumbing matters from installing new boilers, bathrooms & under floor heating to dealing with leaks, replacing tap cartridges etc. I can be a demanding client and Kevin has never let me down or disappointed me.

Which? Trusted Traders
Which? Trusted Traders Consumer5.0 / 5

I have used KAD over a period of several years, perhaps 10 occasions, when some jobs have been simple and others more complex the end result has always been good, helpful and to our liking.

Which? Trusted Traders
Which? Trusted Traders Consumer5.0 / 5
Which? Trusted Traders
Which? Trusted Traders Consumer5.0 / 5

Emergency plumbing works to change a broken and gushing 1st floor toilet tap

Which? Trusted Traders
Which? Trusted Traders Consumer5.0 / 5

Has done variety of plumbing work, 1 was a gas boiler service, the other one was quoted me for a whole new boiler and central heating system, also installed a new combi-boiler. Last job was only about 1-2 weeks Absolutely happy, honest, reliable, very well priced and very professional. Highly recommend.

Which? Trusted Traders
Which? Trusted Traders Consumer0.0 / 5

I have been using Kevin ever since I bought my house in 2000. He did all the plumbing and heating work. He is the only person I use to maintain and service my boiler, heating system and plumbing needs. He installed a new boiler for me and regularly services it. Hequotes a fair price and does what he says (even more than he quotes for). He is honest, reliable and trustworthy and would recommend him to anyone.

Which? Trusted Traders
Customer in Greater London5.0 / 5

I have used KAD Ltd for a boiler service and repair on 2 occasions in 2019 and 2021. That was good value work which was done well. However my experience in 2023 has been of very poor communication phone/text/email led to no show for a routine service request and no communication to explain. Most recently no response by phone or text to a repair request either. Hence, I would not recommend this company based on my most recent experiences.

Which? Trusted Traders
Customer in Greater London5.0 / 5

Kevin and his grandson fitted my new boiler and based on the experience, I will definitely be asking them to perform the annual service good forward. They arrived on time, answered any questions, took care to protect the carpets etc, finished the job on time and ensured they left my home neat and tidy once finished. An unforeseen issue with the boiler installation was resolved at minimal extra cost and with no fuss. Thank you Kevin and grandson(sorry I forgot your name!).

Which? Trusted Traders
Customer in Surrey4.9 / 5

We needed to replace a kitchen tap which involved making adjustments to the under sink plumbing. Kevin was great, got on with the job, answered any questions we had, and left everything neat and tidy. He also even did an extra job for us for a small additional cost. Courteous, honest, reliable and reasonably priced, we’ll definitely be using Kevin again for any future plumbing needs.

Which? Trusted Traders
Local context

Rated 4.9★ — above the local average for plumbers in Ilford

Across 29 rated plumbers in Ilford, the typical rating is 4.8★. We compare against the same businesses a homeowner would find searching for this trade locally.

Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence4.9★ from 15 public reviewsAcross Which? Trusted TradersCompanies HouseCompanies House OfficersWhich? Trusted Traders
Sources

Every signal, traced to its origin

3 named sources
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 4.9★
Source diversity: 3 sources
!Worth checking yourself
!Review volume: Low · 15
!Verification: Listed

Public evidence last checked May 2026

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Common questions about KAD Heating & Plumbing Services Limited

What do customers say about KAD Heating & Plumbing Services Limited?

KAD Heating & Plumbing Services Limited has 15 public reviews, averaging 4.9 out of 5, gathered across 3 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know KAD Heating & Plumbing Services Limited's reviews are genuine?

KAD Heating & Plumbing Services Limited's 15 public reviews are gathered and cross-checked across 3 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Smart checks

Before you hire a plumber

Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
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