Electrician
MAC Appliance Care
Trust score
79out of 100
Rating5.0★
Review volume314
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified appliance services / repair in Esher, Surrey.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"I had a malfunctioning dishwasher, turned out to be a faulty drainage system. Tom arrived a few minutes early, was very friendly (giving good advice for the future) and solved the problem swiftly, and all for a reasonable cost!"
"Tom was very professional and personable - he communicated very promptly and clearly. He quickly discovered the problem with our fridge/freezer and gave us very helpful, honest advice about the pros and cons of paying for a repair Vs a full new replacement. He took the time to explain in detail what was faulty. He also recommended brands if we were to get a replacement. Tom went above and beyond, giving a lot of advice that wouldn't in any way benefit him. I wouldn't hesitate to hire him again."
"Tom did a brilliant job repairing our dishwasher - he communicated well, arrived promptly and did the work to a high standard. I would definitely have him back for any other work."
Detailed reviews
I had a malfunctioning dishwasher, turned out to be a faulty drainage system. Tom arrived a few minutes early, was very friendly (giving good advice for the future) and solved the problem swiftly, and all for a reasonable cost!
Tom was very professional and personable - he communicated very promptly and clearly. He quickly discovered the problem with our fridge/freezer and gave us very helpful, honest advice about the pros and cons of paying for a repair Vs a full new replacement. He took the time to explain in detail what was faulty. He also recommended brands if we were to get a replacement. Tom went above and beyond, giving a lot of advice that wouldn't in any way benefit him. I wouldn't hesitate to hire him again.
Tom did a brilliant job repairing our dishwasher - he communicated well, arrived promptly and did the work to a high standard. I would definitely have him back for any other work.
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Local context
Rated 5.0★ — above the local average for electricians in Esher
Across 6 rated electricians in Esher, the typical rating is 4.8★. We compare against the same businesses a homeowner would find searching for this trade locally.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 314 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Verify at the sourceCheck them yourself
Electrical work in homes in England & Wales should be done by a registered competent person who can self-certify it meets the Part P safety rules. Check they're on the official register.
Check the electrical registerPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 314
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire an electrician
In England and Wales, notifiable electrical work (new circuits, a consumer unit, anything in a bathroom or kitchen) must by law be signed off under Part P of the Building Regulations — confirm they will handle that.
Prefer an electrician registered with a government-approved competent-person scheme (NICEIC, NAPIT or ELECSA) so they can self-certify the work meets the wiring regulations.
Insist on the Electrical Installation Certificate (or Minor Works Certificate) when the job is done — it is your proof the work is safe and compliant, and you will need it if you ever sell.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on MAC Appliance Care before you contact them.