Gas Engineer
Matt Grange Home Heating Experts
Trust score
79out of 100
Rating5.0★
Review volume434
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What the public record says
5.0out of 5
Highlights
"I needed an urgent boiler replacement but there were issues in dealing with the person in residence as I live many miles away and couldn't be there. I only dealt with Maria but she took all my concerns on board and was wonderfully understanding. They were unable to gain access on their first visit but accepted this in view of the 'difficulties' . I'm told that the installers' interaction with the person in residence was very good. Many thanks to Maria and the team."
"Our boiler died on Monday and despite their best efforts Matt’s team could not breathe life into it. They have looked after us for many years and rose to the occasion once again. A replacement new boiler was found and installed and working by teatime on Thursday. We would like to pay special thanks to Sam, Tyler and Connor who were simply the best. They were very considerate, tidy workers and we would definitely be happy to recommend them. Thank-you so much for making a difficult situation as easy for us as possible."
"I rang for help at 9.00am. Maria promised to try and arrange for a plumber and would ring back. She rang back at 1.30pm, and we had two men at our house 20 minutes later. In the next 2 hours they repaired the broken parts, fitted a new pressure release valve, fitted a replacement radiator valve, and completed the annual service of the boiler and heating system. They explained everything clearly and cleaned up carefully. Both were polite, efficient, even declining our offer of refreshments. Outstanding service as part of a maintenance contract."
Detailed reviews
I needed an urgent boiler replacement but there were issues in dealing with the person in residence as I live many miles away and couldn't be there. I only dealt with Maria but she took all my concerns on board and was wonderfully understanding. They were unable to gain access on their first visit but accepted this in view of the 'difficulties' . I'm told that the installers' interaction with the person in residence was very good. Many thanks to Maria and the team.
Our boiler died on Monday and despite their best efforts Matt’s team could not breathe life into it. They have looked after us for many years and rose to the occasion once again. A replacement new boiler was found and installed and working by teatime on Thursday. We would like to pay special thanks to Sam, Tyler and Connor who were simply the best. They were very considerate, tidy workers and we would definitely be happy to recommend them. Thank-you so much for making a difficult situation as easy for us as possible.
I rang for help at 9.00am. Maria promised to try and arrange for a plumber and would ring back. She rang back at 1.30pm, and we had two men at our house 20 minutes later. In the next 2 hours they repaired the broken parts, fitted a new pressure release valve, fitted a replacement radiator valve, and completed the annual service of the boiler and heating system. They explained everything clearly and cleaned up carefully. Both were polite, efficient, even declining our offer of refreshments. Outstanding service as part of a maintenance contract.
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Local context
Rated 5.0★ — in line with the local average for gas engineers in Stockton-on-Tees
Across 12 rated gas engineers in Stockton-on-Tees, the typical rating is 5.0★. We compare against the same businesses a homeowner would find searching for this trade locally.
About
Verified central heating in Stockton-on-Tees, County Durham.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 434 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 434
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on Matt Grange Home Heating Experts before you contact them.
