Roofer
MG ProCare
Trust score
63out of 100
Rating5.0★
Review volumeLow · 19
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified fascia / soffits / guttering in Caerphilly.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"We had water tracking down wall into the windows but Jake came out incredibly quickly (30 min) to fix. Gutter was blocked but also sealant had perished… both sorted but he went the extra mile and came back the next day to check all was well. Would definitely use again…"
"Really pleased with the first class work which was carried out. Great turnaround from the initial quotation to starting the job. Jake made sure the job was completed on time even though the weather was against him most of the week. He kept me informed of how the job was going and of any issues he had. Would certainly recommend this company and will certainly be keeping his number for future work."
"Jake and the team recently completed new guttering, fascias and some roof repairs for us, and we’re really pleased with the work. They’re clearly very knowledgeable about what they do and kept me updated throughout the whole process, which I really appreciated. Jake went above and beyond, even offering helpful advice when I mentioned I was looking for other tradespeople for different jobs. That kind of honesty and willingness to help really stands out. I wouldn’t hesitate to use Jake and the team again in the future and would highly recommend them to anyone looking for quality work."
Detailed reviews
Showing the 3 reviews we hold full text for. The 19 headline total is the review volume reported across MG ProCare’s public review sources.
We had water tracking down wall into the windows but Jake came out incredibly quickly (30 min) to fix. Gutter was blocked but also sealant had perished… both sorted but he went the extra mile and came back the next day to check all was well. Would definitely use again…
Really pleased with the first class work which was carried out. Great turnaround from the initial quotation to starting the job. Jake made sure the job was completed on time even though the weather was against him most of the week. He kept me informed of how the job was going and of any issues he had. Would certainly recommend this company and will certainly be keeping his number for future work.
Jake and the team recently completed new guttering, fascias and some roof repairs for us, and we’re really pleased with the work. They’re clearly very knowledgeable about what they do and kept me updated throughout the whole process, which I really appreciated. Jake went above and beyond, even offering helpful advice when I mentioned I was looking for other tradespeople for different jobs. That kind of honesty and willingness to help really stands out. I wouldn’t hesitate to use Jake and the team again in the future and would highly recommend them to anyone looking for quality work.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 19 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
!Worth checking yourself
!Review volume: Low · 19
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a roofer
Never agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note — that is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee — not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on MG ProCare before you contact them.
