Gas Engineer
Neptune Plumbing & Heating
Trust score
79out of 100
Rating5.0★
Review volume192
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"New taps installed in kitchen and bathroom, the latter being particularly difficult to access, quickly and efficiently. Lee was friendly and obliging, fitting the work around our schedule. Would certainly use again."
"Lee turned up as per the agreed time and was able to remove our old kitchen tap and install a new kitchen tap which we had purchased. As the new tap was one of these pull out spray taps, Lee did mention that some of the existing plumbing under the sink might have to be rejigged in order to accommodate the new tap fittings but in the end Lee was able to work around the existing fittings and successfully installed the new tap. Lee came across as very pleasant, honest and professional and I wouldn't hesitate to use his services again. In fact I've already ask him for quotes for additional work!"
"Great service from the boys had this job done November last year they were very busy but still found time to come and first and second fix for us. Great reasonable price very polite and clean left the job with not a bit of dust on the floor could not recommend these guys anymore our regular gas engineer has retired but will definitely be contacting this company for all my gas needs!"
Detailed reviews
New taps installed in kitchen and bathroom, the latter being particularly difficult to access, quickly and efficiently. Lee was friendly and obliging, fitting the work around our schedule. Would certainly use again.
Lee turned up as per the agreed time and was able to remove our old kitchen tap and install a new kitchen tap which we had purchased. As the new tap was one of these pull out spray taps, Lee did mention that some of the existing plumbing under the sink might have to be rejigged in order to accommodate the new tap fittings but in the end Lee was able to work around the existing fittings and successfully installed the new tap. Lee came across as very pleasant, honest and professional and I wouldn't hesitate to use his services again. In fact I've already ask him for quotes for additional work!
Great service from the boys had this job done November last year they were very busy but still found time to come and first and second fix for us. Great reasonable price very polite and clean left the job with not a bit of dust on the floor could not recommend these guys anymore our regular gas engineer has retired but will definitely be contacting this company for all my gas needs!
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Local context
Rated 5.0★ — in line with the local average for gas engineers in Gillingham
Across 13 rated gas engineers in Gillingham, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
About
Verified central heating in Gillingham, Kent.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 192 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 192
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on Neptune Plumbing & Heating before you contact them.
