Gas EngineerPublic profile

New Wave Plumbing & Heating

Mansfield5.0· 99 reviews · 3 sources
Trust score
86out of 100
Rating5.0★
Review volume99
Source diversity3 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

Reviews · public evidence

What the public record says

5.0out of 5
99 reviews in public evidenceCross-checked across 1 source
Checkatrade99 reviews · 5.0 avg

Highlights

"Very positive experience, Ashley was very polite and informative send did a very good job. He fitted the new boiler explained how it works etc and cleaned up and removed the old boiler for us. Would highly recommend"

AnonymousCheckatrade5.0 rating

"Amazing. Was let down by another company to service the boiler the night before, I called around on off chance anyone could help, Ashley was really helpful and was more than happy to help the next morning. Took about 30 minutes to complete the service and had the report before I left. Really helped me out, will be using again"

AnonymousCheckatrade5.0 rating

"Although no work was carried out on his visit and the fault was sorted, the fault returned an hour later. I sent pictures of the pipe work which he requested and I asked when he can come again. He didn’t respond to 2 of my messages, 2 of my phone calls and a voice message. Now we are left with no hot water or central heating and are now looking elsewhere for a different Gas boiler Engineer."

AnonymousCheckatrade5.0 rating

Detailed reviews

Anonymous5.0 / 5 ·

Very positive experience, Ashley was very polite and informative send did a very good job. He fitted the new boiler explained how it works etc and cleaned up and removed the old boiler for us. Would highly recommend

Checkatrade
Anonymous5.0 / 5 ·

Amazing. Was let down by another company to service the boiler the night before, I called around on off chance anyone could help, Ashley was really helpful and was more than happy to help the next morning. Took about 30 minutes to complete the service and had the report before I left. Really helped me out, will be using again

Checkatrade
Anonymous5.0 / 5 ·

Although no work was carried out on his visit and the fault was sorted, the fault returned an hour later. I sent pictures of the pipe work which he requested and I asked when he can come again. He didn’t respond to 2 of my messages, 2 of my phone calls and a voice message. Now we are left with no hot water or central heating and are now looking elsewhere for a different Gas boiler Engineer.

Checkatrade
Checkatrade5.0 / 5 ·

We had a new boiler supplied and fitted, getting a quote was quick and simple. Ashley committed to a day and time and he didn’t disappoint, his workmanship was amazing and we would highly recommend to friends and family in the future. Many thanks Sarah & Jason.

Checkatrade
Checkatrade5.0 / 5 ·

Quick and effective boiler service every year.

Checkatrade
Checkatrade5.0 / 5 ·

Ashley serviced the boiler and completed the paperwork. He was professional, polite and friendly. I will be recommending him to friends

Checkatrade
Checkatrade5.0 / 5 ·

He arrived on time and was very polite and efficient, would highly recommend, amazing service

Checkatrade
Checkatrade5.0 / 5 ·

Quick, tidy and great job as always. I can only recommend them, we have been using New Wave for 2 years now and will continue to use them.

Checkatrade
Checkatrade5.0 / 5 ·

I recently had the pleasure of utilizing boiler services, and I'm eager to share my experience, emphasizing the professionalism, courtesy, and meticulousness demonstrated by Ashley. Firstly, Ashley's professionalism was truly commendable. His in-depth knowledge and technical expertise in the realm of boilers instilled confidence in me. Ashley provided clear, concise explanations throughout the maintenance process, showcasing his expertise and experience in the field. Ashley's courteous demeanor also made a significant impact on my overall experience. He maintained a friendly and respectful a

Checkatrade
Checkatrade5.0 / 5 ·

Excellent 1st class service my boiler had a issue at 4am when I woke up for work it was flashing light etc.. Contacted new wave OK 5am he messaged me at 7.30am came round promptly as I have my 81 Yr old father in law lives with me Excellent service... Hes the only plumber /gas engineer in my phone contact list all others have been deleted

Checkatrade
Checkatrade5.0 / 5 ·

Ashley came and removed our old faulty boiler and Installed our new one. He was prompt, efficient and a Honest worker. We would recommend him to anyone - Clean, Tidy job at a Very good Price.

Checkatrade
Checkatrade5.0 / 5 ·

Excellent work, would recommend to anyone

Checkatrade
Checkatrade5.0 / 5 ·

Quick reliable and no messing about 5*

Checkatrade
Checkatrade5.0 / 5 ·

Ashley was very nice and did great job, arrived on time, clean and tidy afterward and will definitely reach him on next year.

Checkatrade
Checkatrade5.0 / 5 ·

Booked engineer Ash to come to my property and have a look at the problem. Ash arrived on time and with a courteous manner. I explained what the problem was and he investigated several avenues that might be causing the problem. Luckily it was nothing major and Ash was able to sort it. All radiators now heating up and one happy customer. I will be booking Ash to come to service my boiler when it’s due without hesitation. I would definitely recommend New Wave Plumbing and Heating Services Ltd Thank you ??

Checkatrade
Checkatrade5.0 / 5 ·

Ash contacted me very promptly and kept me informed. He arrived on time and completed the job efficiently.

Checkatrade
Checkatrade5.0 / 5 ·

Superb job, did all that was required, in a short space of time. Good job knowledge of plumbing and also tiling !! Will require more of his services in the future !!

Checkatrade
Checkatrade5.0 / 5 ·

Ashley moved my gas boiler from the bathroom in a bedroom, he was pleasant, tidy and his work was very good. I would highly recommend

Checkatrade
Checkatrade5.0 / 5 ·

Old boiler had fault codes repeatedly appearing, due to the nature of the issue and age of the boiler we agreed to replace. The boiler was replaced within a couple of weeks along with new hive thermostats. Work has been carried out to a high standard. Would highly recommend.

Checkatrade
Checkatrade5.0 / 5 ·

An excellent company to deal with. Arrived when he said he would and actually arrived earlier because I could work from home that day. Very friendly and helpful. Changed the timer with no problems. Was so pleased with the work that I’ve asked him for a quote for a new gas boiler.

Checkatrade
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Local context

Rated 5.0★ — in line with the local average for gas engineers in Mansfield

Across 13 rated gas engineers in Mansfield, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.

About

Verified central heating in Mansfield, Nottinghamshire.

Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 99 public reviewsAcross CheckatradeCheckatradeCompanies HouseMyBuilder
Sources

Every signal, traced to its origin

3 named sources
Verify at the sourceCheck them yourself

Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.

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Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
Review volume: 99
Source diversity: 3 sources
!Worth checking yourself
!Verification: Listed
Smart checks

Before you hire a gas engineer

By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
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