Builder

Paragon Property Services

Sunderland5.0· 6 reviews · 1 source
Trust score
56out of 100
Rating5.0★
Review volumeLow · 6
Source diversity1 source
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

Planning evidence

Nearby projects

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About

Verified bathrooms in Sunderland, Tyne and Wear.

Reviews · public evidence

What customers say

5.0out of 5
6 reviews in public evidenceCross-checked across 1 source
CheckatradeSource profile linked

Highlights

"My mam’s kitchen was completely gutted and given a full refit, and the results are outstanding. The workmanship is excellent, with every detail finished to a high standard. What impressed us most was the customer service — he looked after my mam throughout, reassuring her whenever she had concerns and making sure nothing was ever too much trouble. Professional, reliable, and genuinely caring, he made the whole process stress‑free. We’ll definitely be using him again for future works."

Emma RCheckatrade5.0 rating

"The customer service provided by Chris was excellent throughout. I was able to discuss what was needed regarding the kitchen refurbishment and felt reassured that nothing was off the table. The snagging process was straightforward, and all outstanding tasks were made good to a high standard."

Jud HCheckatrade5.0 rating

"Could not recommend them enough. The entire team have been amazing, nothing was a problem or too much trouble. Everyone was always on time and reliable and the work was done at a very reasonable price. Chris was a pleasure to work with on this, from coming out to help us pick our bathroom suite right the way through to finishing off snags"

AnonymousCheckatrade4.8 rating

Detailed reviews

Showing the 3 reviews we hold full text for. The 6 headline total is the review volume reported across Paragon Property Services’s public review sources.

Anonymous4.8 / 5 ·

Could not recommend them enough. The entire team have been amazing, nothing was a problem or too much trouble. Everyone was always on time and reliable and the work was done at a very reasonable price. Chris was a pleasure to work with on this, from coming out to help us pick our bathroom suite right the way through to finishing off snags

Checkatrade
Emma R5.0 / 5 ·

My mam’s kitchen was completely gutted and given a full refit, and the results are outstanding. The workmanship is excellent, with every detail finished to a high standard. What impressed us most was the customer service — he looked after my mam throughout, reassuring her whenever she had concerns and making sure nothing was ever too much trouble. Professional, reliable, and genuinely caring, he made the whole process stress‑free. We’ll definitely be using him again for future works.

Checkatrade
Jud H5.0 / 5 ·

The customer service provided by Chris was excellent throughout. I was able to discuss what was needed regarding the kitchen refurbishment and felt reassured that nothing was off the table. The snagging process was straightforward, and all outstanding tasks were made good to a high standard.

Checkatrade
Local context

Rated 5.0★ — in line with the local average for builders in Sunderland

Across 20 rated builders in Sunderland, the typical rating is 5.0★. We compare against the same businesses a homeowner would find searching for this trade locally.

Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 6 public reviewsCheckatrade
Sources

Every signal, traced to its origin

1 named sources

Review sources

Checkatrade
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
!Worth checking yourself
!Review volume: Low · 6
!Source diversity: 1 source
!Verification: Listed
Verify at the sourceCheck them yourself

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Smart checks

Before you hire a builder

Never pay a large deposit up front — agree a staged payment schedule tied to completed milestones, and hold a small retention until snagging is done.
Get it in writing: an itemised quote with scope, materials, start and finish dates, and how any changes (variations) will be priced.
Be wary of a cash-only price or pressure to start tomorrow — both are red flags for an unaccountable job.
Ask to see a portfolio of completed work like yours, plus recent references you can contact.
Check the credentials and registrations that matter for this work — and that they are current.
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