Roofer
Phoenix Cleaning
Trust score
78out of 100
Rating4.9★
Review volume229
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified carpet and upholstery cleaning in Poole, Dorset.
Reviews · public evidence
What customers say
4.9out of 5
Highlights
"Great job done arrived on time oven gleaming"
"A great company! They responded rapidly, offered an appointment within a practical time frame and came when they said they would. The gentleman who came was both polite and friendly. We had spilt red wine on a cream coloured carpet. He managed to remove all traces of the accident and the whole carpet now looks like new."
"Excellent communications as arrived late, but understandably, but kept us well informed. Job was done excellently and to our complete satisfaction."
Detailed reviews
Great job done arrived on time oven gleaming
Excellent communications as arrived late, but understandably, but kept us well informed. Job was done excellently and to our complete satisfaction.
A great company! They responded rapidly, offered an appointment within a practical time frame and came when they said they would. The gentleman who came was both polite and friendly. We had spilt red wine on a cream coloured carpet. He managed to remove all traces of the accident and the whole carpet now looks like new.
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Local context
Rated 4.9★ — in line with the local average for roofers in Poole
Across 73 rated roofers in Poole, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.9★ from 229 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.9★
✓Review volume: 229
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a roofer
Never agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note — that is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee — not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on Phoenix Cleaning before you contact them.