Phoenix Gas Services Limited
Credentials & registries
1 named source
Trust score
35out of 100
Rating0.5★
Review volume37
Source diversity2 sources
VerificationVerified
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Trust at a glance
1 checkWhat we can verify about Phoenix Gas Services Limited
Each card summarises one evidence dimension from public sources — open it for the full detail and named source. This is evidence context, not a guarantee.
See the full verification checklist for Phoenix Gas Services Limited →About
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Reviews · public evidence
What customers say
0.5out of 5
Detailed reviews
Showing the 3 reviews we hold full text for. The 37 headline total is the review volume reported across Phoenix Gas Services Limited’s public review sources.
The installation is still not complete although they have taken £2500 off my 90 year old mum. They have only taken out a water tank, not turned up numerous times leaving her in waiting, can't get through to them on the phone, boiler should have been installed 2 weeks ago and still nothing. So far she's had no heating or hot water for 6 weeks. Totally disgusting with them.
It took 7weeks to repair a leak. Engineers did not turn up on 3 occasions. Arrived after 2100hrs did not gain access due to being in bed asleep twice. One engineer was so rude I have refused to let him in again. Even a manager made an appointment to meet with me over my complaint and never arrived. This company is very unprofessional, they cannot even ring to say that they would not be attending. having to take time off work and staying in all day waiting for someone to arrive is not a joke .but this company is a joke. There are definitely better company’s out there
Three appointments made with this company the first cancelled by them the day before the other two on the actual day. I have tried calling on numerous occasions get an answer machine saying leave a message and someone will call you back, they never have. Sent emails again with no reply. I have lost three days annual leave and will not waste anymore. Disgusting lack of customer service, not one call back or apology.
Credentials and associations
1Named registry and membership evidence
Official or controlled checks carry the strongest weight here. Listed, missing, and ambiguous evidence stays visibly weaker than a verified pass.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence0.5★ from 37 public reviewsAcross CheckatradeCheckatradeWebsiteTrustMark
Sources
2 named sourcesEvery signal, traced to its origin
Review sources
Official sources
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Review volume: 37
✓Source diversity: 2 sources
✓Verification: Verified
✓1 verified credential
!Worth checking yourself
!Rating: 0.5★
Public evidence last checked May 2026
Good to know
Common questions about Phoenix Gas Services Limited
What do customers say about Phoenix Gas Services Limited?
Phoenix Gas Services Limited has 37 public reviews, averaging 0.5 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Phoenix Gas Services Limited's reviews are genuine?
Phoenix Gas Services Limited's 37 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Phoenix Gas Services Limited qualified and accredited?
We hold 1 independently sourced credential for Phoenix Gas Services Limited, including TrustMark. Each is attributed to the body that issued it in the credentials section. For example, TrustMark is the government-endorsed quality scheme for work carried out in and around the home.
Want an extra legitimacy check?
Run the Cowboy Checker on Phoenix Gas Services Limited before you contact them.
