Builder

Pinnacle Construction

Haverhill4.7· 23 reviews · 3 sources
Trust score
70out of 100
Rating4.7★
Review volumeLow · 23
Source diversity3 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

Recent work

Work photos from the public profile

25 photos

About

Pinnacle Construction has been vetted and approved by TrustATrader. Covering Suffolk. Essex. Cambridge. London

Reviews · public evidence

What customers say

4.7out of 5
23 reviews in public evidenceCross-checked across 3 sources
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Highlights

"Very happy with service. Good after sales."

Marion and Tony MeoTrustATrader5.0 rating

"Good communication throughout contract. Carried out a to a high standard of work. Always left site clean and tidy and you could always liaise with John."

Mark WinterbourneTrustATrader5.0 rating

"Very approachable.Good understanding and good explanation to customer of reason for works carried out reliable and clean."

Scott EvansTrustATrader5.0 rating

Detailed reviews

Marion and Tony Meo5.0 / 5

Very happy with service. Good after sales.

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David Glenister4.7 / 5

Built Extension for house. Various jobs completed. Have already recommended.

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Angela Sampson4.5 / 5

Bedroom extension. Have already recommended. Always happy. A very friendly guy.

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Mark Winterbourne5.0 / 5

Good communication throughout contract. Carried out a to a high standard of work. Always left site clean and tidy and you could always liaise with John.

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Scott Evans5.0 / 5

Very approachable.Good understanding and good explanation to customer of reason for works carried out reliable and clean.

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Mr & Mrs Wale5.0 / 5

Loved the fact that he hoovered up after him every day. Very tidy worker and would highly recommend.

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Allison5.0 / 5

From the initial quote to the finished product we got a professional, friendly and extremely accommodating service throughout. John takes great pride in his work and the high standard to which our bathrooms were finished are testament to his abilities. From sourcing materials and specialists to executing the work, everything was done thoroughly, meticulously and properly - with fantastic results. Thank you, Pinnacle!

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Jayne Barlow4.3 / 5

Friendly service, efficient, always willing to please. Would recommend and use again. Excellent communication and advice.

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Tracy Hitchings5.0 / 5

Initial impressions were very positive and this continued right throughout the build. Nothing was too much trouble and the work has been completed to a high standard as they paid great attention to detail.They always tidied at the end of every day so we could continue without disruption to everyday life. Pinnacle were also recommended to us by people we know, and we passed on our recommendations to people we know.

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Graeme Whippy5.0 / 5

I asked several builders to provide quotes to remove the chimney breast in our lounge, John was by far the most professional and gave me confidence to not only commission the CB removal but also new ceilings (with LED spots) and oak flooring in the lounge, dining room and hallway. The work was carried out promptly and to a very high standard by John and his team and we couldn't have been happier with the results or the price we paid. The worse thing about his team is their signing, but at least they've got decent taste in music!

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mr larque4.2 / 5

John built a 15m2 porch/wetroom extension to the front of my house. He and his team are all very friendly and competent in their trades. The work progressed without problems,even though the weather wasn't on their side. I would recommend Pinnacle Construction to anybody and will be having further work carried out by them in the future.

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Catherine Higham4.8 / 5

John and his team have done a great job for us knocking through a playroom, kitchen and utility room into one large space. They have fitted extra windows and french doors, installed our kitchen and appliances, laid the floor and completed the electrics and plastering. Having work done is always messy but with John you are taken through the process with a smile on your face! He is good natured, and really keen to do a good job. Quote was clearly broken down into parts- very helpful for us on a tight budget. Highly recommended ! Pictures to follow !

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Karen & Richard Young4.5 / 5

We were very impressed with the quick response to our enquiry and more than pleased with the standard of workmanship. An excellent team , we would highly recommend. We will use them again and are now listening to Absolute Radio.

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Annie Elsworth5.0 / 5

Pinnacle Construction have done first class work on the extension they built for us. John & his team, worked hard & professionally the whole time, it was the same with all the tradesmen used. They are a friendly bunch, & we had complete confidence & trust in them. We wouldn't hesitate to use pinnacle construction again

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Julie Davies5.0 / 5

We are so pleased with our new house build by John and the team at Pinnacle Construction. Very professional from the initial quote through to finishing, including a great patio. All work completed to a very high standard with great attention to detail. John very approachable, hardworking and friendly and kept us updated throughout the project. Loving our new home and definitely would recommend Pinnacle Construction for all aspects of building work.

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robert mynott5.0 / 5

Pleasant friendly people, always made an effort to make sure our lives could carry on as normal while the build works took place. Very pleased with the work done.

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Peter Grimes5.0 / 5

We were told of Pinnacle Construction, Haverhill, in conversation with some local folk while out to lunch. We needed some advice and contacted John Pinkney the proprietor. He arranged to visit and arrived at time arranged. We discussed the removal of an internal wall and he sent us a quotation for cost and making good. Although busy he said he would fit us in ASAP. Work started a week later and his men began work straight away. They took great trouble to keep noise and dust to a minimum, were polite and left the place very clean and tidy at the end of each work session. On completion of their work he sent a plasterer to finish off and his work was second to none. We are very pleased with the result and have no hesitation in recommending this local company.

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Claire Richardson4.8 / 5

Pinnacle built a timber framed double extension on the back of our house and then re-modelled various parts of the existing house. Throughout the work John has been very easy to deal with. He has been frank and open about costs providing a detailed breakdown at the start of the project and then adjusting the payment schedule as the project progressed. When we hit a problem with our build (which was no fault of Pinnacle's), John was very keen to help us put it right - he spent time discussing the options and was very reasonable in the charges he made. He definitely earned our trust at that point and for that reason we would have no hesitation in recommending both John and Pinnacle. In addition we have laughed a lot more than I anticipated we would during a lengthy project, we've listened to a lot more Pop Master and we've all started using the word 'sweeeet'. Highly recommended.

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Leigh Graves5.0 / 5

I use john as a builder for my Architectural Design Company, All the clients love him and out of all the builders i use John gets 80% of the work. Straight down the line, no nonesense builder! Would highly reccommend John to anyone.

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Rhodri Jenkins1.0 / 5

We have employed an Expert Witness Surveyor and have his comprehensive report on the extremely poor quality work he carried out building a single storey extension at our property. We were left with walls not built to the right specification to accommodate kitchen units, ill fitted bi fold doors that don’t work properly, roof work that requires rectification and massive cracks in upper floor walls due to insufficient support being used during the ground floor knock through. There are a host of other substandard issues. We gave him an opportunity to rectify and he failed to do so and now we are facing significant costs to complete the project. He has since refused to engage with us and we are about to commence full litigation against him.

Reply from the business

"The client had no problem with the work even asking us to carry out extra works during the build, until we carried out the knock through. From that point on his attitude changed and refused to talk to us, We are still owed a considerable sum of money but he refuses to let us return, in my many years of trading on and off this platform this is my first negative review."

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Public review evidence4.7★ from 23 public reviewsCheckatradeCompanies HouseTrustATrader
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3 named sources

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Official sources

Companies House
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Strong signals
Rating: 4.7★
Source diversity: 3 sources
!Worth checking yourself
!Review volume: Low · 23
!Verification: Listed
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Good to know

Common questions about Pinnacle Construction

What do customers say about Pinnacle Construction?

Pinnacle Construction has 23 public reviews, averaging 4.7 out of 5, gathered across 3 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know Pinnacle Construction's reviews are genuine?

Pinnacle Construction's 23 public reviews are gathered and cross-checked across 3 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

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