Pit-Stop Auto Centre (Bedford)
Trust score
75out of 100
Rating4.6★
Review volume352
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Pit-Stop Auto Centre (Bedford) has been vetted and approved by TrustATrader. Covering Letchworth, Bedford and surrounding areas.
Reviews · public evidence
What customers say
4.6out of 5
Highlights
"Very much on the ball and good at what they do."
"They always provide a very good service. Never any problems."
"I have used them for many years now and always found them to be reliable and helpful, great service. I would definitely recommend."
Detailed reviews
Always friendly and helpful staff
I always use them on a regular basis, and am very happy with the service and quality of work.
Very good all round and I always receive a pleasant and efficient service.
Very much on the ball and good at what they do.
They always provide a very good service. Never any problems.
I have used them for many years now and always found them to be reliable and helpful, great service. I would definitely recommend.
I have been using them for more than 10 years now and would not go anywhere else. They always provide a brilliant service, taking time to go through all available options available and keeping within my budget. Their advice is absolutely invaluable. I have recommended them to friends and family who also use them now.
Great service from a great team. Happy to recommend and use again
Reliable, friendly and cost efficient team. I always use this garage
Efficient, quick and friendly.
Pit-stop Bedford could not be any better. They sorted out my car and were honest and really helped.
The car was booked in for 8am - when I turned up on time the garage was closed so I had to hang around waiting for someone to open up. The staff were not particularly friendly or welcoming. Service book was not stamped despite me leaving it on the passenger seat. I was charged more for the service than was advertised when I booked it and on my e-mail confirmation. I was charged £30 for wheel alignment - this was never mentioned to me or requested by me. My car was left in the car park with the window down and unlocked which is a huge security risk. After I paid I was told where all the customers car keys were hanging up and told to simply help myself to my keys - again a huge security risk having customer car keys so easily accessible and poor/lazy service. To top it all off there is now a horrendous noise coming from one of the front wheels mainly when breaking which would be a huge coincidence to not be connected with what was carried out here as it wasn't there when the car went in.
Reply from the business
"Mr Chiver’s booked his car in for 8am but our opening times as per our website show 8.30 - we then carried out the vehicles service and advised further work required including tracking/broken coil spring--in which Mr Chiver’s declined all work--15 minutes after declining work he then returned call and asked could we go ahead with corrective work but he needed car back for 12.00 p.m--so got technician back on job to get done in time for collection We also advised him of the extra cost of the £30 as we had to take the suspension off to fit the new spring so you have to reset it all - the car was finished at 12.10p.m and Mr Chiver’s returned at around 12.15p.m to collect car. Mr Chiver’s left garage but called to say when braking was getting a noise from brakes we explained that we were too busy but if he popped back in another 2 hours we would happily road test the vehicle and see what the problem was. We never touch the breaks on the first visit, however, the customer decline our offe
Excellent friendly service. Always use them.
I have had my car looked after here for 3 years and have always been very pleased.
Have used Pit-Stop before. Staff very friendly and helpful. Dealt with problem straight away. Will always use Pit-Stop.
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Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.6★ from 352 public reviewsAcross TrustATraderTrustATrader
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.6★
✓Review volume: 352
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Public evidence last checked May 2026
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