Premier Heating Solutions Limited

I wanted to say a quick thanks - to both Natasha in the office for the efficient and friendly service, and also to say John was fantastic on site - prompt, friendly, informative, relaxed and even took on an additional job in the building. He didn’t even mind when my excessively friendly cats clambered all over him and supervised!

Outstanding from start to finish. Excellent knowledge and guidance and surprisingly competitive pricing. Highly recommend and I will be using again.

Very quick and professional service, friendly staff, explain everything simply and respectfully carrying out work and mayo g attention to every details, good quality products and high standard of workmanship

great communication and service from start to finish. Quickly got us booked in and job completed to high standard. Fair price and able to do the job sooner than others. Removed very old boiler l, water tank and pipe work and installed new combi boiler in a cupboard in different part of the house. very pleased.

Couldn't speak highly enough of theme. Clear communication, a fair price, and a professional and knowledgeable engineer who knew his beans. They needed to postpone the job through no fault of the business, but communicated in advance and kept me up to date the way along. I will happily use these guys again.

The electrical engineer who came out to me was very professional and incredibly experienced. 3 sockets were created and fitted in such a timely manner. I couldnt be happier with the work he carried out in my home.

Many thanks to PHS for your support and service. Great communication and an honest appraisal of our requirements without being overly pushy. The engineer was also very amiable and did a fantastic job.

Stafen was fantastic. He was professional, prompt, and completed the job quickly. He explained the problem clearly, which made me feel confident in his expertise.

Great service from the heating engineer

Stefan from Premier Heating Solutions in Pangbourne near Reading was absolutely amazing today. Highly professional and very hard working, he replaced numerous radiators and took out an old gas fire. Everything was left looking pristine and working efficiently. Can’t fault him or the company. Would highly recommend them to anyone looking for any type of gas work in their home or business.

Chris and Stefan have done a brilliant job of the installation of a new boiler and replacing all the radiators in our property. Everything was left clean and tidy. Phil the sales representative was also very knowledgeable and was always very helpful with any questions we had. Couldn't recommend them enough.

When servicing the boiler in November '24, PHS identified additional non-urgent maintenance. In July '25 had text to say our boiler service was overdue - which it was not. I said I was happy for an earlier service if they could update maintenance quote and (if £ ok) undertake the work then. Engineer arrived to do the service in August they were polite but said they were only servicing, did not know about anything else. Communication was poor and conflicting. The quote came after engineer had left and I was shocked that it had increased by 20% in the 8 months for the same scope.

Engineers friendly and professional. I was amazed at how quick they fitted the new boiler, they worked really hard, the pipe work was left neat and tidy . They also explained to us how the boiler controls worked before they left. Very pleased with the installation of a new boiler. Would recommend to anyone thinking of replacing their old boiler.

After a thoroughly professional visit and quotation we contracted PHS to replace our domestic oil fired central heating boiler thermostat and controls , instal a new unvented cylinder, then power flush the microbore pipework. The work was completed within the estimated 5 working days, with one or two staff on site each day. Whilst not the cheapest of the quotes we received, PHS represent great value for money - no hidden extras, thoroughly competent and professional team and neat , tidy and cheerful on the job. Clearly demonstrating you get what you pay for. Strongly recommend this firm.

Very impressed with the fitting of my new combi-boiler & the safe removal of an old broken water heater. They turned up on time, got the job completed in only 2 days & were very professional in their work. They kept the mess down to a minimum & cleared up afterwards. I thoroughly recommend them & I look forward to using this company in any future heating work

Disappointing. Cancelled appointment at last minute (evening before the day)

From the first visit to review the sorry state of my system (parts of it 20 years old) I was extremely impressed. The quote was clear and well laid out, we discussed various options to amend costs whilst still getting a functional system and at no time did I feel pressured. In fact another option was suggested that let me save a few hundred pounds as well as add some extra features. I was able to book to have an entire replacement system in under two weeks. Brandon and Shane were very polite, extremely tidy and worked very rapidly. Very impressed.

The service for my underfloor heating was carried out very professionally by James. He was extremely helpful and friendly. I would definitedly recommend Premier Heating Solutions.

highly recommended very professional

I recently had a new boiler and radiators installed and was really impressed with the whole service. The team arrived on time each day, carried out the work to a very high professional standard, and finished on schedule. They cleared away all rubbish, put the carpets back, and tidied up at the end of each day, which made the process completely stress-free. Everything was explained clearly, and I felt in good hands throughout. I’m very pleased with the installation and wouldn’t hesitate to recommend this company.