Premier Installation Group

Garage door was stuck and needed a service and re alignment.Sean Replied quickly to my initial email swiftly and in a professional manner. Lewis attended the next day and carried out works on the door. Extremely happy with the service and workmanship, I would definitely recommend them.

I scheduled a routine service with Premier Garage Door Installations Ltd for my electric garage door, quoted at £115 for about an hour of work. However, the technicians arrived at 8:30 PM on Thursday instead of the scheduled time on Friday, which was highly inconvenient and completed only 15 minutes of basic maintenance. When I called to express my dissatisfaction, the representative, responded, using inappropriate language. After mentioning I would report his behaviour, I received a call offering to reduce the fee to £90. Based on this experience, I cannot recommend Premier Garage Door Installations Ltd for their lack of professionalism, poor service quality, and unacceptable customer care.

I contacted Sean through this site and he responded immediately. After providing him the details of the garage door, he provided a reasonable quote for replacement springs, that I accepted. I was impressed that he did not delay in responding and was able to order replacement springs immediately. Sean contacted me when he had received the springs for a date to come and replace. Job was completed in 10 minutes by Lewis Butler and his assistant. Old springs removed, new springs fitted and tested. Cleared up after completing the job. Very good customer service by Sean and Lewis.

Premier Garage Door Installations did a great job for me. From the initial emails with Lynsey, through the site visit by Sean, quotations, and the installations the service was great. Sean and his team removed the old door and installed the new one in a couple of hours, even in the 34 degree heat! I would highly recommend Premier Garage Door Installations.