Prime Home Improvements Ltd
Credentials & registries
1 named source
Trust score
70out of 100
Rating4.9★
Review volumeLow · 19
Source diversity2 sources
VerificationVerified
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Trust at a glance
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Based in Luton, **Prime Home Improvements Ltd** is a professional, reliable roofing company with unrivalled expertise in the industry. We focus on providing...
Reviews · public evidence
What customers say
4.9out of 5
5 stars4
4 stars0
3 stars0
2 stars0
1 star0
Highlights
"Charles did a fantastic job and I’m extremely pleased with the service. He came out promptly and carried out a patch repair on the roof to stop the rain getting in. He explained everything clearly and was very honest about the condition of the felt and what might be required in the future if the issue continues. What really stood out was his professionalism and kindness. He completed the repair quickly and efficiently and, as a goodwill gesture, didn’t charge me for the work he did. That level of honesty and customer care is rare and very much appreciated. Charles is reliable, knowledgeable and genuinely wants to help his customers rather than just make money. I would highly recommend him to anyone needing roofing work and will definitely contact him again if I need anything done in the future."
"Charles did a fantastic job reclaiming and repairing our roof. From the initial consultation, he was incredibly honest, providing us with several quotes and a variety of options. He also shared his professional recommendations on the best course of action, which was invaluable. It was so helpful to have his expert opinion guiding the process, not just his labor. His team worked efficiently and quickly, and the final results were perfect. The roof is now fully waterproofed and will stand for the next decades or so thanks to Charles and his team. Highly recommend!"
"I needed repointing of the chimney and the ridges as well as embedding one of the pots back into place. Charles came into assess the chimney and roof and gave me a very reasonable quote. He came well ahead of time on the day and carried out the work quickly, efficiently and to a professional standard. Great communication and overall a smooth process from start to finish. Charles also provided guarantee for his work after the payment was made. Would definitely recommend Prime Home Improvements and Charles for any roof works!!"
Detailed reviews
Charles did a fantastic job and I’m extremely pleased with the service. He came out promptly and carried out a patch repair on the roof to stop the rain getting in. He explained everything clearly and was very honest about the condition of the felt and what might be required in the future if the issue continues. What really stood out was his professionalism and kindness. He completed the repair quickly and efficiently and, as a goodwill gesture, didn’t charge me for the work he did. That level of honesty and customer care is rare and very much appreciated. Charles is reliable, knowledgeable and genuinely wants to help his customers rather than just make money. I would highly recommend him to anyone needing roofing work and will definitely contact him again if I need anything done in the future.
Charles did a fantastic job reclaiming and repairing our roof. From the initial consultation, he was incredibly honest, providing us with several quotes and a variety of options. He also shared his professional recommendations on the best course of action, which was invaluable. It was so helpful to have his expert opinion guiding the process, not just his labor. His team worked efficiently and quickly, and the final results were perfect. The roof is now fully waterproofed and will stand for the next decades or so thanks to Charles and his team. Highly recommend!
I needed repointing of the chimney and the ridges as well as embedding one of the pots back into place. Charles came into assess the chimney and roof and gave me a very reasonable quote. He came well ahead of time on the day and carried out the work quickly, efficiently and to a professional standard. Great communication and overall a smooth process from start to finish. Charles also provided guarantee for his work after the payment was made. Would definitely recommend Prime Home Improvements and Charles for any roof works!!
The workers arrived on time, the work was carried out with minimum fuss or disruption and all the mess was cleared away when they finished. Most importantly, the roof no longer leaks into the kitchen when it rains. So good job!
Credentials and associations
1Named registry and membership evidence
Official or controlled checks carry the strongest weight here. Listed, missing, and ambiguous evidence stays visibly weaker than a verified pass.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.9★ from 19 public reviewsAcross TrustATraderTrustATraderWebsiteWaste carrier (Environment Agency)
Sources
2 named sourcesEvery signal, traced to its origin
Review sources
Official sources
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.9★
✓Source diversity: 2 sources
✓Verification: Verified
✓1 verified credential
!Worth checking yourself
!Review volume: Low · 19
Public evidence last checked May 2026
Good to know
Common questions about Prime Home Improvements Ltd
What do customers say about Prime Home Improvements Ltd?
Prime Home Improvements Ltd has 19 public reviews, averaging 4.9 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Prime Home Improvements Ltd's reviews are genuine?
Prime Home Improvements Ltd's 19 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is Prime Home Improvements Ltd qualified and accredited?
We hold 1 independently sourced credential for Prime Home Improvements Ltd, including Waste carrier (Environment Agency). Each is attributed to the body that issued it in the credentials section.
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