Trust score
83out of 100
Rating5.0★
Review volume304
Source diversity2 sources
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
RAC Plumbing has been vetted and approved by TrustATrader. Covering Southampton
Reviews · public evidence
What the public record says
5.0out of 5
Highlights
"Ray was fantastic from start to finish. He kept me updated and was clean and tidy throughout the project. Ray was honest and helpful, I would definitely use RAC plumbing again."
"Ray did a fantastic job replacing our shower from start to finish. He was polite, professional, and turned up exactly when he said he would. Communication was excellent throughout – he kept me fully up to date at every stage and explained everything clearly, which was really reassuring. The quality of his work is first class, with great attention to detail, and everything was left clean and tidy afterwards. On top of that, the price was great value for the standard of work carried out. I wouldn’t hesitate to recommend Ray to anyone looking for a reliable, skilled plumber and will definitely be using him again in the future."
"We have used RAC many times over the last 20 years. We have always found Ray to be competitive, punctual, high standard of work, and extremely courteous . We have recommended RAC to a number of friends who have used him and have been extremely happy."
Detailed reviews
Ray was fantastic from start to finish. He kept me updated and was clean and tidy throughout the project. Ray was honest and helpful, I would definitely use RAC plumbing again.
Ray did a fantastic job replacing our shower from start to finish. He was polite, professional, and turned up exactly when he said he would. Communication was excellent throughout – he kept me fully up to date at every stage and explained everything clearly, which was really reassuring. The quality of his work is first class, with great attention to detail, and everything was left clean and tidy afterwards. On top of that, the price was great value for the standard of work carried out. I wouldn’t hesitate to recommend Ray to anyone looking for a reliable, skilled plumber and will definitely be using him again in the future.
We have used RAC many times over the last 20 years. We have always found Ray to be competitive, punctual, high standard of work, and extremely courteous . We have recommended RAC to a number of friends who have used him and have been extremely happy.
Whilst making changes to the en suite Ray encountered unexpected problems but he was very professional and resolved these, scheduled in the extra job around his existing workload. Really pleased with the the work and Ray.
Ray is an excellent plumber. He, and his sons are always polite, efficient and reasonably priced. They go the extra mile to ensure you get a quality job.
Ray listened to my requirements for the new bathroom and advised changes were necessary. He didn't push his ideas but rather worked with me to achieve what I wanted. He generally turned up with his team on time, and advised in advance if he was going to be delayed. Quality of work was excellent. The quote was very reasonable; there were a few extra expenses, but these were agreed in advance. I would highly recommend RAC plumbing.
Ray and sons were excellent. They were so clean and tidy, always tidied up at the end of the day. At there end of the job they have the area a thorough cleaning. They are helpful and friendly. Ray is an honest tradesman. The amount quoted for the job was a fair price. We paid what was quoted, no more. The completed work was excellent and we now how a lovely new bathroom. I strongly recommend this company.
Ray is very good workman I would always recommend him to anyone good service, prompt and very tidy . Good price and very comfortable to leave Ray in my house without me good service
Ray fitted our new bathroom suite. . Ray was polite and courteous. Showed so much respect with working in someone’s home. Workmanship was to the highest standing communicated before and during to let’s us know what was going on. Highly recommend
Loving our new bathroom. Definitely would recommend
RAC Plumbing have carried out numerous plumbing/ heating works for me over a number of years. I have always found there work to be of the highest standard and would highly recommend them. They also redesigned and carried out a complete new bathroom fitted for my mother-in-law, first class job. Ray is always very helpful. I wouldn't use anyone else.
Over the past 5 years RAC plumbing have dealt with various pieces of work including full bathroom installation . We have always been very happy with their work and have recommended them to several friends . Not only is the work carried out in a very professional manner but they are also friendly and offer good advice .
RAC plumbing have done numerous plumbing jobs for us over the years. The Biggest jobs being full bathroom refits with sinks, baths and showers. If you want a job doing well by courteous professionals you are reviewing the right team.
Although only a small job, replacement of kitchen tap, it was undertaken with by Ray and Ryan with outstanding level of service; communication and arranging the job couldn’t have been easier either. Feel very lucky to have found them and they will certainly be my “go to” plumbers in the future!
Ray & his team did the most amazing job in fitting our new bathroom. They were always there when they said they would be and everything was so well organised & fitted to a high standard. I can’t recommend them enough!
How lucky to find Ray and Ryan. Professional, excellent work and attention to detail … and really friendly and kind. Cannot recommend enough
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Local context
Rated 5.0★ — in line with the local average for plumbers in Southampton
Across 219 rated plumbers in Southampton, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 304 public reviewsCheckatradeTrustATrader
Sources
2 named sourcesEvery signal, traced to its origin
Review sources
CheckatradeTrustATrader
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 304
✓Source diversity: 2 sources
!Worth checking yourself
!Verification: Listed
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Common questions about RAC Plumbing
What do customers say about RAC Plumbing?
RAC Plumbing has 304 public reviews, averaging 5 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know RAC Plumbing's reviews are genuine?
RAC Plumbing's 304 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Smart checks
Before you hire a plumber
Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
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