Rayotec Limited

I don't have sufficient memory of the day the work was done to write a reliable review. I just remember the man who did the work. He worked professionally and explained what and why he was doing.

3 large rooms and 2 bathrooms fitted with electric underfloor heating. After measuring the rooms, James arrived 3 days later with his team and installed all rooms in 3 hrs - everything up and running correctly. Very impressed how quickly it was installed.

I've had underfloor heating and solar panels fitted by Rayotech, I'm very happy with both the work done and the top service they gave me. They are friendly, professional, I had a small problem with the boiler system, which they very kindly took the time to explain how it all worked so the issue was resolved. They really went above and beyond the call of duty, and I recommend them highly to others, no problems at all. I'll be booking them again for another job on another property very soon.

I panicked when I thought my inverter on my FIT system had failed. Reza was extremely helpful and gave me much confidence. The quote was reasonable and he was on hand to explain a few questions I had. Although the inverter rectified itself I have no reservation in dealing with this company again as they left a very impressive customer experience

My generation meter on the solar panels stopped working but I managed to contact Rayotec during 'lockdown' They made an appointment for an engineer to call and a week before the date he rang to say he had had a cancellation and could he come round in an hour. Two hours later he had found the (expensive) answer to the problem and fitted a new invertor. He was very careful and well aware of distancing and wore a mask. I would definitely recommend this firm to anyone needing this sort of help.

Professional and courteous appointment organisation. Work completed in a tidy, safe and knowledgeable manner despite extremely hot weather. Support and advice provided as required.

Moved into a house with two systems already installed. Called regarding systems was told it needed to be serviced. The first engineer arrived and could not fit into the crawl space. I had to take another day off work as a different engineer had to come out. Then asked for remote monitoring on the pv system, told the engineer had to visit. The engineer on site a few minutes said a cable had been unplugged and I had to contact solax, the manufacturer to access remotely. Wish I was told this on the phone and not charged a large amount for a call out.

I was very impressed with Rayotec which I found on Google. I suspected I needed a new inverter for my solar panels. First contact suggested a call out to assess the problem. Their engineer came out on time and was very polite and friendly. It was established that the invert was in fact faulty . Inverter ordered and fitted in quick time 4 days later at a good price. I was able to pay for my purchase over the phone to yet again a polite friendly young lady. Paperwork and photos came back to me in quick time. I would certainly recommend Rayotec and would have no problem using the again.

Rayotech were very professional in identifying and replacing the inverter in the loft which had caused the solar panels to stop recording.

I reached out to Rayotec for help with a failed inverter unit which typically was just months out of its 10 year warranty (not with them). After supplying details of the current system, they advised replacing it with a smaller capacity one, as the existing unit was over-sized. Within a week we had their team around, very prompt and quick to replace the current unit, and test everything was working. Very polite and helpful chaps!

I found Rayotec on the Internet in 2021 when I needed a new Inverter for the Solar Panel System. They were extremely efficient in arranging a visit of their engineers who diagnosed the faulty inverter and replaced it with a new unit there and then. A few months later they installed a Solar Boost unit which enabled the use of energy from the panels to heat the hot water. unfortunately, the Solar Boot unit failed after15 months. Mr Marchant at Rayotec subsequently arranged a replacement unit under warranty from the manufacturer and it was fitted by their engineer. Throughout my association with Rayotec personnel and their engineers, I have been treated with absolute respect and they have been so efficient.

David Merchant at Rayotec was professional throughout resulting in the replacement of two existing inverters with a single new inverter on time and on budget. In comparison with other installers Rayotec insisted on a site visit to ensure the new inverter was compatible with my PV array. Rayotec were totally transparent about the whole process and the timetable for caring out the work providing regular updates in a timely manner. When the new inverter would not connect wirelessly to my router, Rayotec promptly returned to install an ethernet cable at no extra cost. I could not praise Rayotec more for a professional job well done and great customer service.

Had forgotten about this provider as the service was provided over 2 months ago, but goes to prove how seamless and trouble free the experience was. Cannot fault this company

On contacting RAYOTEC they were polite and extremely helpful .Having completed home tests and sending photos of the installation it was decided that a new inverter was required.They turned up on time on the date arranged and the work was completed efficiently. I would highly recommend this company.

A company to be recommended. From David in the office, who was endlessly helpful and patient, to the two young men who did the installation, we were delighted with both the customer service and the work done.

We were alerted to the fact our solar panels were not working when we sent off our FIT reading to the energy company. Looked up companies who may help and found Rayotec. Gave them a call and spoke to David who was extremely helpful and after liasing with him via a few emails and some photos of our system in the loft, he sent out an engineer to check and consequently replace our faulty inverter. All sorted start to finish in 20 days. Very good service and trustworthy firm. Thank you.

Engineer arrived promptly and removed Solar hot water panels and decommissioned the system as agreed and was very efficient and tidy.

Didn't know who to call as had a fault on the inverter. Luckily chose Rayotec. David Merchant their man in the office understood my problem and arranged for an engineer to either repair or replace. I was told the cost and the invert was replaced. Excellent job done, well done. Would definitely recommend the company.

The old 'inherited' Solar Hot Water System was malfunctioning. There was excessive heat build-up in the loft and a 'kettling'cylinder. The old cylinder and pipework needed replacing due to age and leakage' The loft/heat problems were dealt with speedy efficienty. The new copper work and cylinder replacement were also accomplished to a very high standard. Definitely a work of art. Rayotec kept me fully informed with every step of the work, costings, etc. A stream of communication so rarely encountered nowadays and I felt reassured throughout.

They are a family firm that really cares about their customers. They fully understand that word of mouth is the best marketing tool any company has. They are attentive and efficient and I would not hesitate to recommend them to other customers.