Gas Engineer
Regans Heating & Plumbing Ltd
Trust score
61out of 100
Rating5.0★
Review volumeLow · 14
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"Jake provided exceptional service from our initial enquiry to completion of the job. He clearly explained the options available to us. He would repair rather than replace if possible in order for us to avoid unnecessary expense. On this occasion we replaced the defective part with a new part. Unfortunately, when we switched on the heating this week the component fitted in June was defective. Jake was quick to respond and replaced the defective component without additional cost. Jake was considerate, polite and professional."
"Had been let down by a couple of businesses, operating without a kitchen due to a serious set of DIY mistakes. Job went live was booked in within the hour for the following day, and then completed as scheduled, which avoided any further delays to the kitchen installation as planned really helpful advice with regards to ongoing maintenance, decent fixings used correct installation which fixed some of the DIY errors. No concerns at all for going back to complete following installation and any other works as necessary that is probably likely in this house"
"Jake made a thorough examination of the boiler and also the whole system before making his diagnosis of the fault. He clearly explained his reasoning and demonstrated the cause of the issue. He explained next steps and told us what to look for in the coming weeks before we decide on a course of actions. He gave us a range of options once the cause has been absolutely ascertained. Jake was punctual, very pleasant, patient and respectful throughout his visit. We will be calling on his services in future."
Detailed reviews
Showing the 3 reviews we hold full text for. The 14 headline total is the review volume reported across Regans Heating & Plumbing Ltd’s public review sources.
Jake provided exceptional service from our initial enquiry to completion of the job. He clearly explained the options available to us. He would repair rather than replace if possible in order for us to avoid unnecessary expense. On this occasion we replaced the defective part with a new part. Unfortunately, when we switched on the heating this week the component fitted in June was defective. Jake was quick to respond and replaced the defective component without additional cost. Jake was considerate, polite and professional.
Had been let down by a couple of businesses, operating without a kitchen due to a serious set of DIY mistakes. Job went live was booked in within the hour for the following day, and then completed as scheduled, which avoided any further delays to the kitchen installation as planned really helpful advice with regards to ongoing maintenance, decent fixings used correct installation which fixed some of the DIY errors. No concerns at all for going back to complete following installation and any other works as necessary that is probably likely in this house
Jake made a thorough examination of the boiler and also the whole system before making his diagnosis of the fault. He clearly explained his reasoning and demonstrated the cause of the issue. He explained next steps and told us what to look for in the coming weeks before we decide on a course of actions. He gave us a range of options once the cause has been absolutely ascertained. Jake was punctual, very pleasant, patient and respectful throughout his visit. We will be calling on his services in future.
Local context
Rated 5.0★ — above the local average for gas engineers in Birchington
Across 6 rated gas engineers in Birchington, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
About
Verified central heating in Birchington, Kent.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 14 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
!Worth checking yourself
!Review volume: Low · 14
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on Regans Heating & Plumbing Ltd before you contact them.
