PlumberPublic profile

Sam & Steph's Plumbing

Liverpool5.0· 103 reviews · 1 source
Trust score
79out of 100
Rating5.0★
Review volume103
Source diversity1 source
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

Sam & Steph's Plumbing has been vetted and approved by TrustATrader. Covering Wirrel, Chester, Ellesmere Port, Liverpool and Wales

Reviews · public evidence

What the public record says

5.0out of 5
103 reviews in public evidenceCross-checked across 1 source
TrustATrader103 reviews · 5.0 avg

Highlights

"Very professional. Very happy."

Mr Paul HughesTrustATrader5.0 rating

"Definitely happy, good customer service. Will be using him again. Great service."

Mr Roger MooreTrustATrader5.0 rating

"Brilliant service. I have used before and will again. Good job. Reasonable price too."

Mrs Angela WilliamsTrustATrader5.0 rating

Detailed reviews

Mr Paul Hughes5.0 / 5

Very professional. Very happy.

TrustATrader
Mr Roger Moore5.0 / 5

Definitely happy, good customer service. Will be using him again. Great service.

TrustATrader
Mrs Angela Williams5.0 / 5

Brilliant service. I have used before and will again. Good job. Reasonable price too.

TrustATrader
Ms Susan Clarke5.0 / 5

Very satisfied. Good price. On time. Definitely recommend.

TrustATrader
Stacey Kelleher5.0 / 5

Very happy with the service provided. He was spot on.

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Scott Richards5.0 / 5

Sam answered our message on the day I sent it to him (Saturday), came to look at the job on Sunday and then came out to complete the job on the Tuesday. He was extremely friendly, punctual and explained the job well. Sam was also very easy to communicate with and answered my messages promptly, would highly recommend him to anyone

TrustATrader
Ben Coyle5.0 / 5

Sam came round on a Saturday, and within 10 minutes had found the problem. He went away and came back with the part within 30 minutes. Fantastic customer service and a really sound guy. Ben

TrustATrader
Philip Monaghan5.0 / 5

First contact was excellent. He rang me on the morning to let me know when he was arriving. He arrived promptly, diagnosed the problem within mins and returned with the required part fitting it within the hour. Very polite, cleaned up after work was complete. I would highly recommend

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Janet Williams5.0 / 5

Would highly recommend this firm .Arrived on the day and time arranged . Assessed the problem quickly , went out straight away to buy what was necessary to complete the job .Small plastering job carried out straight , even going above and beyond to skim a small area of plaster that was not part of the initial job . Very impressed thank you very much . 😀

TrustATrader
Paul Redfern5.0 / 5

Brilliant service very clean and tidy explained everything needed and has even quoted for more work. Can't fault the knowledge of the trade and the punctuality of Sam was 100%. Very much pleased with the work would definitely recommend Sam and employ again.

TrustATrader
Maria Viana4.8 / 5

Sam responded to my request promptly and carried out the work in a very short notice. Sam is polite and professional and performed to my satisfaction. Highly recommended! I will definitely call him again when I need plastering. Many thanks Sam!

TrustATrader
Sophie Taylor5.0 / 5

I found Sam on this website and he was very efficient and professional. He helped me out over text messages and then arrived the following morning, he kept me informed and completed all jobs we needed perfectly and reasonably priced! Will be using his services again and would recommend. Thank you Sam :)

TrustATrader
Joyce and Walter Lamb5.0 / 5

Sam and Steph transformed our out-dated bathroom into a magnificent shower room. We are delighted with both the quality of the workmanship and the professionalism of these two very friendly people.

TrustATrader
Ceri Williams5.0 / 5

Pro Flow were punctual and professional, would definitely recommend to friends and family.

TrustATrader
Vicky Downie5.0 / 5

Sam and Steph came and did a quote for our shower to be plumbed via the boiler and take out our electric shower. They explained all options of the work as there were a number of ways it could be done. Once we accepted the quote Sam kept us completely updated with deliveries of items and dates and times of the work being carried out. There were extra tiles needed as it was easier to take the whole wall off rather than just a few. Sam kept us updated with what was going on and where the tiles were coming from etc. The job was still done in the allotted time even with a little extra work. I cant fault Sam and Steph and I'm so happy with the end result. It's hard to find trades people that are trustworthy in your home and I would have Sam back again for any more plumbing work we have.

TrustATrader
Josh Williams5.0 / 5

Sam and Steph were absolutely brilliant from the minute I rang them. Will all the difficulties of Covid-19, they still managed to finish our bathroom off. They also replastered my stairwell and roof. I had a leak from my ensuite and caused a hole in my roof. I highly recommend ProFlow. We are now saving up to get out bathroom downstairs done with ProFlow. They are very knowledgeable. Although contact was limited through a door, they both kept me, my partner and daughter safe whilst fixing the hole in my floor and roof.

TrustATrader
Nick Shannon5.0 / 5

Sam came in response to me reporting low water pressure. He was in our house for less than five minutes and the problem was sorted. He didn’t change me a penny. Top lad.

TrustATrader
Claire Faux5.0 / 5

I contacted these ladies on Wednesday as had been let down by another plumber. Sam got back to me super quick and managed to fit the work in for this morning. Steph came to plumb in a dishwasher for me. Everything was done to such a high standard and at a great price. Would highly recommend!

TrustATrader
Pete Sewell5.0 / 5

High recommend and fantastic service. Responded with minutes to my query, arrived early, and went the extra mile of explaining the issue and what needed to be done for a very cost competitive price.

TrustATrader
Jade Barber5.0 / 5

Sam and Steph are both so friendly and knowledgeable. I had a major pipe/drain blockage that meant water was coming up through my kitchen floor. They arrived quickly and knew exactly what to do (even though it wasn’t an easy job). I’m so happy the issue is fixed, and Christmas isn’t ruined! I’d highly recommend them for any plumbing issues you have!

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Local context

Rated 5.0★ — in line with the local average for plumbers in Liverpool

Across 119 rated plumbers in Liverpool, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.

Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 103 public reviewsAcross TrustATraderTrustATrader
Sources

Every signal, traced to its origin

1 named sources
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
Review volume: 103
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
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