Gas Engineer
Sapphire Gas & Heating
Trust score
79out of 100
Rating5.0★
Review volume63
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"Five months ago Andy came to view our ~15yo boiler, which was showing an error code and banging on startup. He managed to get the boiler working again and advised us that, given its age, it would be wise to replace the entire unit as opposed to spending any more money servicing/repairing it. It shut itself down for good recently, so we shopped around for quotes to replace. Andy's price was very competitive, his work was fast and to a very high standard, and he gave lots of good advice re. maintenance and the Hive system going forward. Wouldn't hesitate to recommend him."
"I couldn’t be more pleased with the work carried out by Andy. From start to finish, the service was outstanding. He replaced all my radiators with great efficiency, professionalism, and care. He took the time to explain everything clearly, worked tidily, and showed real attention to detail. The quality of the installation is excellent, and the difference in warmth and comfort is immediately noticeable. It’s a delight to find someone so reliable, courteous, and skilled — I would highly recommend him to anyone needing heating or plumbing work. Thank you for a fantastic job!"
"Andy did a very professional job working through the house to certify the gas to all parts of the house and as well as the boiler. Pleased with the job he did and will get him back again next year."
Detailed reviews
Five months ago Andy came to view our ~15yo boiler, which was showing an error code and banging on startup. He managed to get the boiler working again and advised us that, given its age, it would be wise to replace the entire unit as opposed to spending any more money servicing/repairing it. It shut itself down for good recently, so we shopped around for quotes to replace. Andy's price was very competitive, his work was fast and to a very high standard, and he gave lots of good advice re. maintenance and the Hive system going forward. Wouldn't hesitate to recommend him.
I couldn’t be more pleased with the work carried out by Andy. From start to finish, the service was outstanding. He replaced all my radiators with great efficiency, professionalism, and care. He took the time to explain everything clearly, worked tidily, and showed real attention to detail. The quality of the installation is excellent, and the difference in warmth and comfort is immediately noticeable. It’s a delight to find someone so reliable, courteous, and skilled — I would highly recommend him to anyone needing heating or plumbing work. Thank you for a fantastic job!
Andy did a very professional job working through the house to certify the gas to all parts of the house and as well as the boiler. Pleased with the job he did and will get him back again next year.
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Local context
Rated 5.0★ — in line with the local average for gas engineers in Horsham
Across 11 rated gas engineers in Horsham, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
About
Verified central heating in Horsham, West Sussex.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 63 public reviewsAcross CheckatradeCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
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What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 63
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on Sapphire Gas & Heating before you contact them.