Gas Engineer
Sargeant Heating & Gas
Trust score
70out of 100
Rating4.1★
Review volume60
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What the public record says
4.1out of 5
Highlights
"We were very happy with Luke’s responsiveness as well as the installation. With his experience the installation was complete in just half a day. All the other tradesmen made it seem like a big deal to clean/flush our hot water tank and install the new boiler that they were estimating 1-1.5 days of work. Luke also helped us identify a plumbing issue that hadn’t been resolved for years. Numerous plumbers who had visited us were fazed by the Hansgrohe system we had installed and couldn’t identify the issue with our Raindance shower."
"Such a personal and professional service!! Complete new boiler installed and moved rooms and all new radiators installed. Nothing was too much trouble. Kept me informed of everything during the process. Would HIGHLY recommend this company."
"Got a quote for a new boiler installation. accepted. told "be round wednesday". miss a call early monday morning, "you didnt answer so it wont be today now" turned up thursday instead - no worries. boiler swapped, good chat, quick work, good price. our thermostat wasnt connecting to the boiler properly. Messaged Luke, 1st March, said he would be round on 3rd. no show, no message. got an excuse after I messaged but then still no show 2 weeks later. messages being ignored, no response, had to get someone else out to correct the wiring - luckily it took them 2 mins."
Detailed reviews
Got a quote for a new boiler installation. accepted. told "be round wednesday". miss a call early monday morning, "you didnt answer so it wont be today now" turned up thursday instead - no worries. boiler swapped, good chat, quick work, good price. our thermostat wasnt connecting to the boiler properly. Messaged Luke, 1st March, said he would be round on 3rd. no show, no message. got an excuse after I messaged but then still no show 2 weeks later. messages being ignored, no response, had to get someone else out to correct the wiring - luckily it took them 2 mins.
We were very happy with Luke’s responsiveness as well as the installation. With his experience the installation was complete in just half a day. All the other tradesmen made it seem like a big deal to clean/flush our hot water tank and install the new boiler that they were estimating 1-1.5 days of work. Luke also helped us identify a plumbing issue that hadn’t been resolved for years. Numerous plumbers who had visited us were fazed by the Hansgrohe system we had installed and couldn’t identify the issue with our Raindance shower.
Such a personal and professional service!! Complete new boiler installed and moved rooms and all new radiators installed. Nothing was too much trouble. Kept me informed of everything during the process. Would HIGHLY recommend this company.
Page 1 of 3
About
Verified central heating in Ramsgate, Kent.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.1★ from 60 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.1★
✓Review volume: 60
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on Sargeant Heating & Gas before you contact them.
