Plumber
Scott Jenkins Water Softeners
Trust score
76out of 100
Rating4.7★
Review volume1,250
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified household water treatment in Chichester.
Reviews · public evidence
What customers say
4.7out of 5
Highlights
"Excellent service from initial enquiry to completion of work"
"It’s always good to have someone turn up who obviously knows what he is doing."
Detailed reviews
Excellent service from initial enquiry to completion of work
It’s always good to have someone turn up who obviously knows what he is doing.
Requested a Water Softener service, was advised it would be £120, engineer arrived and was gone in just over 15 minutes, job sheet they sent me after stated arrival and completion times showing 45 minutes on site, queried with office, they advised jobs are allocated 45 minute appointment times, queried why they would allow 45min appts if the job only takes 15 minutes and why engineer stated false arrival time, no apology for that or satisfactory answers received, advise caution with this company!
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Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.7★ from 1,250 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.7★
✓Review volume: 1,250
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Verify at the sourceCheck them yourself
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Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
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