Gas Engineer
Silverback Heating & Plumbing
Trust score
78out of 100
Rating4.9★
Review volume93
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
Reviews · public evidence
What customers say
4.9out of 5
Highlights
"Great service. First to get in touch , full explanation of work to be completed. carried out a boiler service and power flush. The lads did a really thorough job at a fair price. Will be using again."
"Our boiler had been slowly dying for over a year so I contacted a couple of local guys to come over and quote to replace it. Dan came over quickly, took a look, talked me through our options and provided a quote the same day! He made me feel at ease over what others had made out to be an over-complicated job! Dan and his guys were a pleasure to have in the flat while they were carrying out the works, kept the property clean and tidy at the end of each day and finished ahead of schedule. We're really pleased with the works they've completed for us and would recommend to anyone local :)"
"After BG cancelling my boiler service unexpectedly via text the night before. a night in "silver back" in his shiny transit van came to the rescue 100% reliable and very understanding can't shout out anymore than say your in very safe hands. see you in October next year!!"
Detailed reviews
After BG cancelling my boiler service unexpectedly via text the night before. a night in "silver back" in his shiny transit van came to the rescue 100% reliable and very understanding can't shout out anymore than say your in very safe hands. see you in October next year!!
Great service. First to get in touch , full explanation of work to be completed. carried out a boiler service and power flush. The lads did a really thorough job at a fair price. Will be using again.
Our boiler had been slowly dying for over a year so I contacted a couple of local guys to come over and quote to replace it. Dan came over quickly, took a look, talked me through our options and provided a quote the same day! He made me feel at ease over what others had made out to be an over-complicated job! Dan and his guys were a pleasure to have in the flat while they were carrying out the works, kept the property clean and tidy at the end of each day and finished ahead of schedule. We're really pleased with the works they've completed for us and would recommend to anyone local :)
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Local context
Rated 4.9★ — in line with the local average for gas engineers in Crawley
Across 19 rated gas engineers in Crawley, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
About
Verified central heating in Crawley, West Sussex.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.9★ from 93 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Verify at the sourceCheck them yourself
Gas work is restricted by law to Gas Safe registered engineers. If they'll touch a boiler or any gas appliance, confirm they're currently on the register before you hire - it's free and takes a minute.
Check the Gas Safe RegisterPublic evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.9★
✓Review volume: 93
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a gas engineer
By law, anyone working on your gas appliances must be on the Gas Safe Register — ask to see their Gas Safe ID card and check the licence number at gassaferegister.co.uk before they start.
Never let an unregistered person touch your gas: unsafe gas work risks carbon monoxide poisoning, fire and explosion, and is a criminal offence.
For a boiler or appliance install, get the work and price in writing and keep the Gas Safe / Building Regulations certificate they are required to give you.
Confirm they cover your area and can actually come out in your timeframe before anything else.
Read recent reviews for reliability and turning up on time — not only the quality of the work.
Want an extra legitimacy check?
Run the Cowboy Checker on Silverback Heating & Plumbing before you contact them.