SweepSmart
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
What we can verify about SweepSmart
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Welcome to SweepSmart, an independent chimney sweeping company covering London, Essex and Hertfordshire. As a HETAS approved member of the 'Guild of Master Chimney Sweeps' we have been professionally trained and assessed in all aspects of solid fuel. SweepSmart has passed the vigorous assessments needed to become a 'Which? trusted trader' and have achieved the rank of Master Sweep with the Guild. Please view our website www.sweepsmart.co.uk to see a list of our services. Feel free to call us if you have any questions. All the best.
What customers say
Highlights
"Two friends recommended this company as we hasn’t used anyone before. The whole booking process was easy and we were kept up to date on estimated arrival times which was really helpful. The information and advice was great and we now have our CO monitor installed as per the advice received from the company. Feel much more confident about lighting the fire now thank you!!!"
"We had an excellent experience today with expert advice given on how to manage our chimneys on an ongoing basis and every thing was tidy after the sweep. I would recommend them to family and friend and use them again!"
"Would highly recommend SweepSmart. I had a level 1 inspection and sweep of my flue at my Grade 2 listed thatch cottage. Keil provided essential guidance including the best way to maintain a safe working chimney flue when using my log burner. The work was carried out professionally with no residual mess once the sweep was completed. The report and certification that was provided regarding the condition of my flue was detailed and reassuring and was received only a few hours after Keil had inspected my chimney. Follow up questions were also quickly responded to. Excellent job!"
Detailed reviews
Very efficient friendly service to carry out a level 2 chimney inspection of our open fire flue. Comprehensive written report, with suggestions for remedial work, produced the same day. Would highly recommend.
Two friends recommended this company as we hasn’t used anyone before. The whole booking process was easy and we were kept up to date on estimated arrival times which was really helpful. The information and advice was great and we now have our CO monitor installed as per the advice received from the company. Feel much more confident about lighting the fire now thank you!!!
We had an excellent experience today with expert advice given on how to manage our chimneys on an ongoing basis and every thing was tidy after the sweep. I would recommend them to family and friend and use them again!
Would highly recommend SweepSmart. I had a level 1 inspection and sweep of my flue at my Grade 2 listed thatch cottage. Keil provided essential guidance including the best way to maintain a safe working chimney flue when using my log burner. The work was carried out professionally with no residual mess once the sweep was completed. The report and certification that was provided regarding the condition of my flue was detailed and reassuring and was received only a few hours after Keil had inspected my chimney. Follow up questions were also quickly responded to. Excellent job!
Not my first time using SweepSmart and the service remains consistently good. They're perfectly tidy and clean, arrived promptly and deliver the results expected with no fuss or issue. Also very clear instructions ahead of the visit and good communications throughout (e.g. timings). Will use them again for sure.
Efficient and clean work on 3 stoves/chimneys. One stove had a baffle with a hairline crack and it broke during removal - we had an informative discussion about the pros and cons of such baffles and Paul promised to replace it if - after running the stove for a bit - I decide it would be beneficial. Courteous, careful, efficient service. Excellent back-office information. Recommended without reservation.
A great service - job done in my tenanted flat with no hassle. This company is very professional with good communication.
Brilliant company that makes having your chimney swept a pleasure. Fault less customer service from making the appointment, job being done and receipt and certificate sent through.
Friendly team, respectful of property and did a great job. Left the place clean and tidy and answered all of my questions.
No need to use anyone else. Sweepstake are very good. Punctual, very clean and very pleasant young man.
Fast, friendly, respectful of property, and answered all questions. Received all relevant paperwork via email same day. Great service.
Mason and his colleague were professional and friendly, carried out the work quickly and were happy to answer all our questions. Left the place spotless. Sent over a clear report straight away.
I have no hesitation in recommending Sweep Smart chimney cleaners. Really pleased with the service! Great communication from the start, clear pricing with no surprises, and they turned up exactly when they said they would. The chimney was cleaned quickly and carefully, and everything was left spotless afterwards — you wouldn’t even know they’d been! Such a professional and friendly service. I can’t recommend them highly enough and will definitely be using them again. ⭐⭐⭐⭐⭐
No fuss, no nonsense. Good price and an excellent chimney clean and survey. They knew what they were doing and gave clear, concise advice. I would definitely use them again
Arrived earlier than expected (no problem) swept the whole fireplace speedily and efficiently with no mess and also changed the rope on log burner. Excellent communication throughout and a good price for the work, would definitely recommend.
They attended promptly, were respectful of furnishings, etc, did a thorough clean of flue (which was Poujoulat Therminox T1 and Zi flexible) and had a look at chimney stack and cowl. All cleaned, and tested with smoke, flue was warmed prior to test. The flu drew well, as evidenced by opening and closing of door. However, they identified a problem with the air vent - it did not affect the draw at all, smoke just filled the chamber whether 'open' or 'closed'. They checked that the plate was sliding underneath (with mirror) when the air vent was operated, which seemed to be working but in terms of clearing smoke it was not working. I have now contacted the manufacturer as it is a new stove and hopefully this will be fixed. Very pleased with the service and the ability to diagnose what was not working.
The service was fantastic from start to finish. The communication was responded to promptly, the guys came in time and gave notice on their way. They were friendly, efficient and knowledgeable. Even payment was easy and straightforward with a dedicated link. Totally recommend, 10/10
We had issues with smoke leaking from the chimney. SweepSmart were able to attend promptly and the communication was very good. Paul was very effective in diagnosing the problem and talking me through everything and showing me on the CCTV. I was really happy with their service so have asked them to price up and carry out the remedial works.
Paul came and swept my chimney and did a safety check. He was very professional and knowledgeable and checked everything was in good working order. Left absolutely no mess what so ever. I would highly recommend smart sweep for this service and will use them again in future.
I had a lot of questions before booking, and the team answered them patiently and quickly. My appointment for a standard chimney sweep was scheduled within a couple of weeks. The guys who came were polite, friendly, and left no mess or dust at all. The price was very competitive, making this service even better value. I would highly recommend them!
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Public evidence last checked May 2026
Common questions about SweepSmart
What do customers say about SweepSmart?
SweepSmart has 693 public reviews, averaging 5 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know SweepSmart's reviews are genuine?
SweepSmart's 693 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
Is SweepSmart qualified and accredited?
We hold 1 independently sourced credential for SweepSmart, including Waste carrier (Environment Agency). Each is attributed to the body that issued it in the credentials section.


