Plumber
Thames Valley Softeners
Trust score
78out of 100
Rating4.9★
Review volume348
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
Verified household water treatment in Wokingham, Berkshire.
Reviews · public evidence
What customers say
4.9out of 5
Highlights
"John was professional diligent and pragmatic throughout the installation Would highly recommend"
"John came within a few days to replace our existing softener, which had given up. He was friendly, efficient and, despite a few difficulties with our existing plumbing, installed the new softener quite quickly and took away the old one. Can highly recommend."
"Had a water softener installed - the initial work was done to a high standard and the engineer was friendly, tidy, and professional. There was a minor issue afterwards, but they came back promptly to sort it out with no fuss. Really pleased with the final result and the way they handled everything. Would happily recommend."
Detailed reviews
John was professional diligent and pragmatic throughout the installation Would highly recommend
Had a water softener installed - the initial work was done to a high standard and the engineer was friendly, tidy, and professional. There was a minor issue afterwards, but they came back promptly to sort it out with no fuss. Really pleased with the final result and the way they handled everything. Would happily recommend.
John came within a few days to replace our existing softener, which had given up. He was friendly, efficient and, despite a few difficulties with our existing plumbing, installed the new softener quite quickly and took away the old one. Can highly recommend.
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Local context
Rated 4.9★ — in line with the local average for plumbers in Wokingham
Across 26 rated plumbers in Wokingham, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence4.9★ from 348 public reviewsCheckatrade
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Checkatrade
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 4.9★
✓Review volume: 348
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Verify at the sourceCheck them yourself
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Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
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