Roofer
The Roofer
Trust score
69out of 100
Rating5.0★
Review volume30
Source diversity1 source
VerificationListed
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
About
The Roofer has been vetted and approved by TrustATrader. Covering Gateshead and Newcastle
Reviews · public evidence
What customers say
5.0out of 5
Highlights
"Very friendly and professional"
"It was outstanding work, outstanding finish, value for money and I couldn't fault! Really profession, very punctual and I am more than happy to recommend them to anybody."
"Really pleased with the work carried out. Phil was very knowledgeable and gave advice, making the decision process easy. Great communication throughout and everything was left tidy afterwards. Would definitely recommend."
Detailed reviews
Replies to reviews
Very friendly and professional
Reply from the business
"Your welcome Kay thanks"
It was outstanding work, outstanding finish, value for money and I couldn't fault! Really profession, very punctual and I am more than happy to recommend them to anybody.
Reply from the business
"It was a tricky one John and glad you were happy with the finished result and thanks for recommending me and the team to your brother it’s appreciated cheers Phil"
Really pleased with the work carried out. Phil was very knowledgeable and gave advice, making the decision process easy. Great communication throughout and everything was left tidy afterwards. Would definitely recommend.
Reply from the business
"Your more than welcome Danielle and thanks for the recommendation to do your sisters and mams roof it’s much appreciated cheers Phil"
Every thing we agreed to was done and a little bit more
Reply from the business
"Cheers John your more than welcome and the extra work we did is all part of the service thanks Phil"
Phil and his team were so polite and professional myself and my husband were over the moon with the end result from start to finish they were brilliant done exactly what they said I would definitely recommend Phil and his team to anyone that was looking to have any roofing work carried out.
Reply from the business
"No problem Kath and that’s for all the bacon sandwiches and drinks you kept getting the lads on a daily basis cheers Phil"
Phil was very punctual on the day he provided a quote for my Mum's roof. He was polite, friendly and very knowledgeable putting me straight at ease. He took videos of the roof and chimney showing clearly what needed to be done and provided a very reasonable figure for the work required. Once accepted, he advised he could carry out the work within a couple of days and considering storm Floris was about to hit, that was very fortuitous. I couldn't be more pleased with the work done it us neat and tidy and has made the roof look brand new.
Reply from the business
"Anytime Janet thanks Phil"
Phil and his team were very professional, punctual, honest and friendly. Phil explained all the work they carried out as the job progressed. Would recommend.
Reply from the business
"Your more than welcome Amanda and thanks for the cuppas and recommendations to the family it’s appreciated cheers Phil"
Quick response to assess issue. Identified potential issue regarding leak that previous roofers had not corrected. Completed work as discussed. On day of appointment regular text messages to update on arrival time.
Punctual, polite and professional. In and out in under 30 minutes and job completed satisfactorily.
Very satisfied with the job, Quick response to my request, priced on the Friday, job done on the Monday, Recommended..
Happy with the work done. Good communication.
Quick response to our enquiry and was able to fix our leaking roof really quickly. Really happy with the work and price.
Professional and very efficient replacement of felt roof . Very polite and friendly .
Thank you very much very impressive and done brilliant job also went out of their way to do extras without charging more. Will definitely recommend you to my friends and family
Reply from the business
"Thank you for the work and the cuppas your more than welcome"
Full roof strip and replacement carried out by Phil and his squad. Impressed by every aspect of their work and the quality. Fully scaffolded very safe setup. Can't praise them highly enough. Easily recommended.
Reply from the business
"thanks John your more than welcome it was a pleasure a tough windy few days but we got it done and scaffolding down the next morning. thanks for the cuppas and biscuits. Phil"
Very friendly and professional
Reply from the business
"Your welcome Kay thanks"
It was outstanding work, outstanding finish, value for money and I couldn't fault! Really profession, very punctual and I am more than happy to recommend them to anybody.
Reply from the business
"It was a tricky one John and glad you were happy with the finished result and thanks for recommending me and the team to your brother it’s appreciated cheers Phil"
Really pleased with the work carried out. Phil was very knowledgeable and gave advice, making the decision process easy. Great communication throughout and everything was left tidy afterwards. Would definitely recommend.
Reply from the business
"Your more than welcome Danielle and thanks for the recommendation to do your sisters and mams roof it’s much appreciated cheers Phil"
Every thing we agreed to was done and a little bit more
Reply from the business
"Cheers John your more than welcome and the extra work we did is all part of the service thanks Phil"
Phil and his team were so polite and professional myself and my husband were over the moon with the end result from start to finish they were brilliant done exactly what they said I would definitely recommend Phil and his team to anyone that was looking to have any roofing work carried out.
Reply from the business
"No problem Kath and that’s for all the bacon sandwiches and drinks you kept getting the lads on a daily basis cheers Phil"
Page 1 of 2
Public evidence checks
Public evidence shownTrust checks and red flags
Public review evidence5.0★ from 30 public reviewsAcross TrustATraderTrustATrader
Sources
1 named sourcesEvery signal, traced to its origin
Review sources
Public evidence checks
What's strong, and what to check yourself
✓Strong signals
✓Rating: 5.0★
✓Review volume: 30
!Worth checking yourself
!Source diversity: 1 source
!Verification: Listed
Smart checks
Before you hire a roofer
Never agree to roof work from a cold-caller at your door or an unsolicited 'we noticed your roof' note — that is the classic roofing scam.
Get a written quote that itemises access (scaffolding or a tower), the exact materials, and the workmanship guarantee — not a vague day rate.
Be wary of demands for a large cash deposit; agree staged payments against work you can actually see completed.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on The Roofer before you contact them.
