The Wigan Heating Company Ltd
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
What the public record says
Highlights
"Great experience from start to finish. I was given a fixed price for the job, no messing around - completely transparent. Communication was great, very friendly and polite, arrived when he said he would and finished the job in good time. I literally know nothing about this kind of work so didn't realise I needed another part, this wasn't a problem, he went above and beyond and made sure everything was complete and safe. I would 100% recommend and I personally will not call anyone else if I need anything doing again."
"Contact via text msg so I got instant notifications. Txtd day before install & 30mins before arrival to check time still ok. Very pleasant sociable guy. Told me good & bad points about the new appliance bought & process of what he’d be doing before removing the old hob to check ok to proceed. Was happy to hold a conversation while doing the work. Did full safety check after install explaining why & how equipment would detect a leak. Paid by bank transfer with an instant invoice received via txt. Offered to dispose of old hob too. A top, hassle free service. 100% recommend."
"great guy explained everything thoughrouly. very polite and got the job done ,would highly recommend"
Detailed reviews
Great experience from start to finish. I was given a fixed price for the job, no messing around - completely transparent. Communication was great, very friendly and polite, arrived when he said he would and finished the job in good time. I literally know nothing about this kind of work so didn't realise I needed another part, this wasn't a problem, he went above and beyond and made sure everything was complete and safe. I would 100% recommend and I personally will not call anyone else if I need anything doing again.
Craig, and his team did a great job and kept me up to speed on developments. It was a stress free experience I will be using them again. Thanks guys 👏👏👏
Contact via text msg so I got instant notifications. Txtd day before install & 30mins before arrival to check time still ok. Very pleasant sociable guy. Told me good & bad points about the new appliance bought & process of what he’d be doing before removing the old hob to check ok to proceed. Was happy to hold a conversation while doing the work. Did full safety check after install explaining why & how equipment would detect a leak. Paid by bank transfer with an instant invoice received via txt. Offered to dispose of old hob too. A top, hassle free service. 100% recommend.
great guy explained everything thoughrouly. very polite and got the job done ,would highly recommend
Excellent tradesman. Very quick, very efficient. Well worth getting in touch
They were that good, I won’t go anywhere else now. We live in the Wirral and there’s plenty of plumbers here, so it says a lot that we’d have Craig and his team here before anyone else.
Excellent work, communication and cost
The person that up was very friendly, he put us at ease straight away. He was very helpful in showing us what was wrong with our boiler and what we needed to do in the future. He quickly repaired our boiler and got it running as it should. He was very clean, very professional and very knowledgeable. I would recommend this company to nobody who requires boiler service or repairs.
Replied quickly, helpful, reliable, excellent customer service, would highly recommend.
Very friendly and knowledgeable helped fix an issue with the boiler free of charge. I would high recommend them to anyone looking for a boiler fix.
Absolutely brilliant owner and team, excellent communication and friendly and helpful. Five stars all around I won't use any one else now. I can't praise them enough and highly recommend them. They do a good service and will travel miles to help. Thank.you so very much 😀
Craig fixed my boiler that had been leaking for a while. He quickly identified the problem, ordered the replacement, and fixed everything lovely. Great work and price!
tried to repair old boiler ended up fitting new one great communication through out and even came back to check on it
Craig was outstanding from first contact to finishing the job. He was very friendly, efficient, knew exactly what the problem was, explanation of the situation was great, very honest, clean and tidy, fast response. Just outstanding and I would recommend him to everyone. He is now my main contact now and much appreciated for everything he has done, 10 out of 10.
Absolutely a genuine guy no messing around used this guy for 4 years now numerous jobs , reasonable prices central heating system, boiler maintenance gas accreditation
Highly recommend this company!! My mums house had a really odd set up, with a separate water boiler downstairs to heat the water in the downstairs bathroom. After it broke, Craig drove 2 hours to look at the issue and suggested 3 options. He recommended the most cost efficient for mum. After an initial issue with the original plan, Craig was able to come up with an alternative meaning mum has now got hot water again. Craig was so lovely to work with, did the work quickly and at the weekend, and was open and honest. I can really recommend him to anyone
Craig was a lifesaver and came out at short notice to help me get the heating working and check over the boiler in my new flat. Really helpful, friendly, knowledgeable, and good communication. Would highly recommend. Thank you Craig
Craig was very prompt and professional
Great, professional and friendly service. From the original visit to discuss the work and provide a quote, Craig was friendly and professional, arriving on time and keeping me informed when he was on his way. On the day of the installation, I was notified of their ETA. Craig and Harry worked efficiently and completed the job to a very high standard. I wouldn’t hesitate to recommend them.
came out on a Sunday afternoon to see what could do. sourced a part for 20 year old boiler and priced a new one next day. new one fitted 5 days later. great communication throughout came and did exactly what said. clean workers too.
Rated 5.0★ — in line with the local average for gas engineers in Wigan
Across 21 rated gas engineers in Wigan, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.
About
Verified central heating in Wigan, Lancashire.
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Common questions about The Wigan Heating Company Ltd
What do customers say about The Wigan Heating Company Ltd?
The Wigan Heating Company Ltd has 50 public reviews, averaging 5.0 out of 5, gathered across 2 independent sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know The Wigan Heating Company Ltd's reviews are genuine?
The Wigan Heating Company Ltd's 50 public reviews are gathered and cross-checked across 2 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.
