Tidal Plumbing & Heating Ltd
Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.
What the public record says
Highlights
"New shower feed pump installed. Great experience from start to finish. Highly recommend. Will definitely utilise Tidal again. Thank you."
"Tidal was recommend to us by a friend who has a property management company. They have solved long term issue with heating and boiler system in a large residential property. We have used them multiple times and would recommend."
"Greg has undertaken various jobs for me over the past 5 years. He has always been polite, punctual and listened to what I wanted. He often has an initial look and then a conversation about the work that is required. Where possible he will give you a few options and outline what each option will entail and cost. He will only give his opinion if asked. I have found him to always be honest in his assessment and reluctant to undertake work that is not required. He and his colleagues have a good work ethic. They do not take long or ,very many breaks preferring to get the job done. He will leave the area where he has been working clean and tidy. His work has always been of a very good standard and value. He also is very trustworthy and I have often left him or his colleagues to get on with the job while I have gone out. I have recommended him to anyone who needs plumbing work. He now does work for most of my family and friends. When my boiler broke down Christmas Eve he came out at 6pm to fix it"
Detailed reviews
New shower feed pump installed. Great experience from start to finish. Highly recommend. Will definitely utilise Tidal again. Thank you.
Tidal was recommend to us by a friend who has a property management company. They have solved long term issue with heating and boiler system in a large residential property. We have used them multiple times and would recommend.
Greg has undertaken various jobs for me over the past 5 years. He has always been polite, punctual and listened to what I wanted. He often has an initial look and then a conversation about the work that is required. Where possible he will give you a few options and outline what each option will entail and cost. He will only give his opinion if asked. I have found him to always be honest in his assessment and reluctant to undertake work that is not required. He and his colleagues have a good work ethic. They do not take long or ,very many breaks preferring to get the job done. He will leave the area where he has been working clean and tidy. His work has always been of a very good standard and value. He also is very trustworthy and I have often left him or his colleagues to get on with the job while I have gone out. I have recommended him to anyone who needs plumbing work. He now does work for most of my family and friends. When my boiler broke down Christmas Eve he came out at 6pm to fix it
Came in to fix a split external downpipe at a main junction point that was leaking
I have used Greg multiple times, and it is his honesty that stands out to me the most. On one occasion, I had a boiler under warranty in a rental property that had had water leak into it. The engineer from the boiler company told me that I needed a new boiler, but Greg investigated and managed to fix the boiler, so saving me a lot of money. He is very honest and reliable, comes quickly when you need him, he has team too who are very responsive and friendly, I now wouldn't use anyone else. I have recommended him to many friends and family, who have also used him and are happy with his work too.
Flushed radiators and fitted a new boiler. Explained how the new system worked and fitted thermostat where I wanted. Very reliable. Visited when they said they would. Cost came in as estimated. Clean and tidy and respected home. Would certainly use again if the need arises.
Prompt, honest and reliable what more can you ask for
Always fit you in if urgent issue, no upselling and competitive prices. Most importantly work is trusted and have used repeatedly. My go-to callout.
I have been using Tidal Plumbing since 2017’ish, every job they have carried out has been perfect, the team are friendly and professional and I have no hesitation in recommending them!
Having inherited a tricky heating system on purchase of an old Victorian house, we have been delighted with the standard of work Tidal Plumbing and Heating have done for us over the years. Thorough, diligent and who offer good value. They have a positive attitude and are good problem solvers. Polite and engaging, Tidal will remain one of our key contractors going forward.
I have worked with this plumbing contractor across multiple residential properties and have always found their service to be reliable and professional. Communication is clear and efficient from the outset. Appointments are arranged promptly, arrival times are respected, and any changes are communicated in advance. This is particularly important in tenanted properties, where professionalism and consideration for occupants is essential, and this contractor consistently delivers on both. The quality of workmanship is excellent. Jobs are carried out neatly and to a high standard, whether for routine maintenance, urgent repairs, or more complex plumbing issues. Problems are properly diagnosed and solutions are explained clearly before work begins. Properties are always left clean and tidy, and all work is completed in line with current regulations and best practice. Pricing is fair and transparent, with clear invoicing and no unexpected costs.
I have used Tidal Plumbing several times in the past and have always found them to be excellent. I would 100% recommend them to anyone
Helped us out at short notice. Very professional and always trustworthy. Would definitely recommend them.
As Greg couldn’t give me a specific time I asked him to text me approximately 45 minutes before he would be at my home. He did this and then arrived properly 45 minutes later. He was polite smartly dressed and carried out the work. As it was just a boiler service and check, he explained what he had done afterwards and tidied up after himself.
Great job again by Tidal Plumbing, well recommended.
Very professional and likeable. Felt very relaxed with him in the property and would happily recommend
Greg responded to a work request on Checkatrade within an hour of posting. After some brief email exchanges about the problem we had with our heating system, Greg visited to replace a valve. All done quickly and without any problems.
Quick, friendly, tidy, explained everything. Comfortable with the cost. Other than a very minor delay on the day, everything went perfectly. Will no doubt call them up next time I have a plumbing issue.
About
Tidal Plumbing & Heating Ltd has been vetted and approved by TrustATrader. Covering Southampton and surrounding areas
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What do customers say about Tidal Plumbing & Heating Ltd?
Tidal Plumbing & Heating Ltd has 363 public reviews, averaging 4.8 out of 5, gathered across 3 independent sources. You can read the individual reviews and where each came from in the reviews section above.
How do I know Tidal Plumbing & Heating Ltd's reviews are genuine?
Tidal Plumbing & Heating Ltd's 363 public reviews are gathered and cross-checked across 3 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.