Plumber

TJM Plumbing & Heating

Reading5.0· 67 reviews · 4 sources
Trust score
90out of 100
Rating5.0★
Review volume67
Source diversity4 sources
VerificationListed

Based on rating, review volume, independent sources and verification. Evidence context — not a guarantee of workmanship.

About

TJM Plumbing & Heating has been vetted and approved by TrustATrader. Covering Reading, Caversham, Henley, Pangbourne, Goring, Wallingford and surrounding areas

Reviews · public evidence

What the public record says

5.0out of 5
67 reviews in public evidenceCross-checked across 2 sources
TrustATrader63 reviews · 5.0 avg
Checkatrade4 reviews · 5.0 avg

Highlights

"Excellent job"

AnonymousCheckatrade5.0 rating

"Nothing was to much trouble for Tom who was on time, polite, tidy and did a good all round job"

CustomerCheckatrade5.0 rating

"Tom at TJM Plumbing and Heating was nothing but professional from start to finish. He worked around my busy schedule and was considerate of the other people living in my shared house, making extra effort to keep the noise down when transporting tools and equipment. I feel that Tom went above and beyond his required duties and I will definitely be using him again."

AnonymousCheckatrade5.0 rating

Detailed reviews

Anonymous5.0 / 5 ·

Excellent job

Checkatrade
Checkatrade5.0 / 5 ·

Nothing was to much trouble for Tom who was on time, polite, tidy and did a good all round job

Checkatrade
Anonymous5.0 / 5 ·

Tom at TJM Plumbing and Heating was nothing but professional from start to finish. He worked around my busy schedule and was considerate of the other people living in my shared house, making extra effort to keep the noise down when transporting tools and equipment. I feel that Tom went above and beyond his required duties and I will definitely be using him again.

Checkatrade
Anonymous5.0 / 5 ·

Great attention to detail and a very reliable worker

Checkatrade
Will5.0 / 5

A new boiler fitter, one year on everything is running perfectly. Tom offers annual boiler services and reminds you in good time to book one in to maintain the new boiler warranty. Super helpful, polite and hard working, why can’t all tradesman be like Tom?

TrustATrader
Katy Fox5.0 / 5

Tom is a fantastic plumber and project managed the whole job from start to finish, he has high standards and the finish is perfect. This is the third bathroom renovation that Tom has completed for me and I would highly recommend him.

TrustATrader
Debbie Kenyon5.0 / 5

Really happy with the work carried out by Tom from TJM Very intricate tiling and plumbing Tom brought in the other trades to refurbish the bathroom Then we had a new boiler and hive system fitted. Really delighted with all the work Would highly recommend Tom

TrustATrader
Ian Harrison5.0 / 5

Brought a reno project, all was going well, 2 days before we move in, 30 year old boiler, which we had checked prior to purchase, wouldn't fire up. Had used TJMs services in our previous house for a boiler service so called him. He tried to get the old boiler firing again, but unfortunately after many attempts, it wouldn't stay lit. TJM recommened a new system boiler setup given our future plans for the property. He went above and beyond to get us heating and hot water back up and running promptly. Professional, knowledgable, friendly, and also replies to messages in a timely fashion.

TrustATrader
Maria Sweet5.0 / 5

Two years ago, a neighbour recommended TJM to us. Since then, he has consistently turned up on time and solved various plumbing issues. We’ve even booked our yearly boiler service in with him. Tom is responsive to out-of-hour emergency messages and knowledgeable. If he knows the answer, he’s truthful and goes away to research and problem-solve. I can’t praise Tom enough. It’s rare to find someone who is methodical, clean, positive, and professional.

TrustATrader
Bridget5.0 / 5

Tom has been my plumber for many years , he is very reliable and his work is excellent. I highly recommend him.

TrustATrader
Natalie Jones5.0 / 5

We’ve needed Tom’s help on a few occasions over the years, from our old house to new, some urgent call outs and some routine work. He’s brilliant - reliable, knowledgable and offers valuable advice for every scenario. I’m sure we’ll continue to use his services for years to come!

TrustATrader
Claudia5.0 / 5

We have engaged Tom for several jobs in our house, and the experience has been consistently outstanding. He successfully completed a variety of projects for us, including relocating multiple radiators, installing a new connection for the washing machine, adding a wc to our shower room and refurbishing our toilet. His work is invariably fast, precise, and of the highest quality. He is professional, punctual, and tidy. It is always a pleasure having him work at our house, and we are delighted with the results. We highly recommend his services.

TrustATrader
Angela5.0 / 5

Outstanding job, everything is working wonderfully! Tom is professional, very reliable and extremely clean and tidy and is a great communicator. I would highly recommend for fast, honest service.

TrustATrader
Mark Hargreeves5.0 / 5

Very thorough and good at problem solving. Tom explains in detail, very polite and tidy.

TrustATrader
Lee5.0 / 5

Tom completed a full system flush for 13 radiators. He was reliable, tidy, polite, respectful and totally trustworthy. Would definitely recommend and use again.

TrustATrader
Richard5.0 / 5

Very efficient, delivered as promised. I highly recommend. +++++

TrustATrader
Lindsay Kennedy5.0 / 5

Tom came highly recommended and rightly so. He is very responsive and provides an excellent service.

TrustATrader
Sam5.0 / 5

Fixed my broken boiler (multiple things had gone wrong with it) on a cold January day within an hour! Found time on the day of to come round and fix the issue on a busy day without prior booking. Quick diagnosis and got it running again. Professional service. Very pleased.

TrustATrader
Woody5.0 / 5

Tom was outstanding! He arrived promptly and was incredibly friendly, making the whole experience stress-free. He quickly diagnosed and resolved my issue with confidence, demonstrating excellent knowledge and expertise. Throughout the process, he worked professionally and efficiently, ensuring I was happy with the progress and the final result. I will definitely be using his services again and would highly recommend him to others without hesitation!

TrustATrader
Gavin5.0 / 5

Tom is a fantastic plumber. Responsive when we first raise an issue, clear on our options and always providing alternatives to expensive replacements. First class all round

TrustATrader
Page 1 of 4
Local context

Rated 5.0★ — in line with the local average for plumbers in Reading

Across 249 rated plumbers in Reading, the typical rating is 4.9★. We compare against the same businesses a homeowner would find searching for this trade locally.

Public evidence checks

Trust checks and red flags

Public evidence shown
Public review evidence5.0★ from 67 public reviewsAcross TrustATrader, CheckatradeCheckatradeCompanies HouseMyBuilderTrustATrader
Sources

Every signal, traced to its origin

4 named sources
Public evidence checks

What's strong, and what to check yourself

Strong signals
Rating: 5.0★
Review volume: 67
Source diversity: 4 sources
!Worth checking yourself
!Verification: Listed
Verify at the sourceCheck them yourself

Approved plumbers on the free WaterSafe register are vetted, qualified to the water regulations and insured. Check they're listed, or find a WaterSafe-approved plumber near you.

Check the WaterSafe register
Good to know

Common questions about TJM Plumbing & Heating

What do customers say about TJM Plumbing & Heating?

TJM Plumbing & Heating has 67 public reviews, averaging 5 out of 5, gathered across 4 independent sources. You can read the individual reviews and where each came from in the reviews section above.

How do I know TJM Plumbing & Heating's reviews are genuine?

TJM Plumbing & Heating's 67 public reviews are gathered and cross-checked across 4 independent public sources. Reviews spread across several named sources are harder to fake than a single polished page. MyTrustedTraders brings this public evidence together with no ads and no paid placement: we show where every review came from rather than selling rankings, so you can weigh the evidence for yourself.

Smart checks

Before you hire a plumber

Agree the call-out fee, the hourly or fixed rate, and whether parts are charged on top — in writing — before an emergency plumber starts. Out-of-hours overcharging and 'while I'm here' add-ons are common complaints.
Be wary of a plumber who, on a first visit, says your whole system or boiler must be replaced — get a second opinion and an itemised quote (parts and labour separately) before agreeing to major work.
Gas and boiler work is a separate, regulated trade — not general plumbing. Make sure anyone working on a gas appliance is specifically registered to do gas work, and ask to see that registration before they start.
Look for consistent reviews across several named sources, not one polished profile.
Check any verified credentials, and that the business details independently check out.
Want an extra legitimacy check?
Run the Cowboy Checker on TJM Plumbing & Heating before you contact them.
Run Cowboy Checker →