Viking Heating and Plumbing Limited

Matt came late at night when no one else would take my call. Helped me out when the boiler was not working and got the heating up and running straight away

Great service. Very professional. Matt was very polite, knowledgeable and a pleasure to deal with. Excellent communication from start to finish - prompt and clear information provided, even a tracking feature so no doubts on arrival time. Would definitely use Viking again. Thanks!

Matt has been exceptionally helpful in providing practical and detailed advice about my current boiler. There was no hard upselling of a new boiler, but he guided me through the different options to best solve its lack of functionality, giving me choices along the way and explaining everything. He also made sure that there weren’t any hidden problems such as leaks or radiator issues. I’d thoroughly recommend this company to others.

Excellent service all round. First contact with Amber was very positive as she appeared to know far more than the last plumber we got advice from. Arranged an appointment with Matt who talked us through all our options. He was obviously very knowledgeable. Agreed to upgrade our ancient boiler to a combi system and Matt's work was superb, having to work in a sweltering loft on the hottest days this year without complaint. Amber also helped out on the second day of the fit and the pair of them worked their socks off! Highly recommended.

We have used Matt’s services for a number of things around the house now, heated towel rail installation, removed old water tank and boiler and installed new boiler, annual boiler service. I have always found Matt and Amber to be reliable, efficient, and sensibly priced. We are very happy to support a local business and would recommend their services.

Absolutely excellent from the first contact through to job completion. Matt arrived at the agreed time with texts keeping me updated on his progress prior to arrival. Spent time explaining everything that he would be doing from checking the oil tank, feed line and boiler service. Explained everything he found, repairers made and followed up with a very detailed report, including photographs. All in all, a very professional company, excellent service carried out by a very honest and respectful engineer. Viking will be getting my business going forward.

Matt did an excellent job and explained what was happening.

Very good service. Thank you.

Great job. Very attentive and went over and above to find a solution.

Very easy to book, everyone I spoke to on the phone were really friendly and helpful. Sam came over on time, the nicest and very knowledgeable guy. Will definitely use again for any more plumbing issues, thanks!

Arrived on time. Very courteous. Tidy and professional job. Very helpful regarding other potential plumbing/servicing jobs

Be very careful with this firm. They completed some work for me and within 2 weeks the issue was back again. They did not respond and after chasing said they will not come out again without an additional £116 call out fee. No guarantee of workmanship. Also, on another issue, they advertise a free quote, however they charged the call out fee to establish in 2 mins that my shower pump was beyond repair - then came back and fitted a new one at market rate with no consideration for the wasted initial call out. Hide behind terms and conditions with zero consideration of customer impact or value.

Excellent service from all departments. Lovely guys. Only criticism-remember there is still a generation who hate computers and technology!

Excellent service, arrived on time, took no time at all. Would recommend Viking Heating.

Efficient,‘professional, friendly

Never received a quote

Friendly affable guys, communication excellent and was particularly impressed with the tracker enabling me to track their arrival time. Price quoted upfront and also accurate. Work completed efficiently and bathroom left tidy. They also made me aware of other products and services they offer including boiler services. Thank you.

Clean efficient and effective work completed. Booked for larger job.

Matthew came to review the job and quoted for it. They were excellent at time keeping and letting you know exactly what stage they were at. He even turned up on a Saturday afternoon when there was an initial teething problem to sort it all out. Highly recommended. Great bloke as well.

They arrived promptly, carried out the work as they said they would. They were courteous and left everything wonderfully neat and tidy on departure.